JANUARY 19, 2025
Becoming Digital Nations: Reimagining...
We are living in an era of digital transformation, where governments, economies, and societies must evolve or risk being left…
AUGUST 10, 2021
Transforming Digital Government in Pakistan
An analysis of Pakistan’s low ranking in the 2020 UN E-Government Development Index, the implications of this and the steps…
JUNE 19, 2017
5G is transforming government service delivery
There has been a paradigm shift in what consumers are expecting from health care services, as today they are no longer…
NOVEMBER 15, 2017
What is driving GCC governments to deliver...
Citizen experience must be elevated to the very top of the government agenda, and a national ecosystem established to drive and…
NOVEMBER 15, 2017
What is driving GCC governments to deliver...
Citizen experience must be elevated to the very top of the government agenda, and a national ecosystem established to drive and…
June 18, 2017
What is the cure for a better patient
Across the globe, a service delivery transformation is taking place, and it has become a strategic imperative in many…
FEBRUARY 11, 2017
Application of the global star rating system for services
Across the globe, a service delivery transformation is taking place, and it has become a strategic imperative in many…