He has obtained leadership training from the Harvard Kennedy School of Government.
He after a successful 12+ years career in the UK government under three Prime Ministers Margaret Thatcher, John Major and Tony Blair, Mohammad shifted his focus to the private sector and now for 20+ years has been advising and helping government and public sector organizations in the UK, Middle East, Australasia and South Asia on strategic challenges and digital transformation.
He is a catalytic public sector changemaker and champion of diversity & inclusion at EY, and passionate about transforming government. He is driven by human-centric thinking, and as a change agent with a bias towards action he has enabled governments to become more citizen-centric and achieve operational breakthroughs by harnessing conventional and digital capabilities as well as leveraging the power of design thinking.
He is sought after by senior leaders’ in government and public sector for his futuristic and strategic thinking, and surgical advisory capabilities.
Mohammad is focused on bringing purpose to digital in government
As a thought-leader and author of publications in the areas of citizen centricity and digital government Mohammad is frequently requested to speak, moderate or be a panel member at top tier global events on topics such as future of governments, humanizing technology, exponential digital transformation in government, cross sector collaboration, citizen-centered governance, and design thinking in public policy.
Some of the articles and publications he has authored include: “Digital is great but exclusion isn’t – make data work for driving better digital inclusion” published in Harvard Business Review, “Holistic Digital Government” published in the MIT Technology Review, “Want To Make Citizens Happy – Put Experience First” published in Forbes Middle East and others such as “Bringing Purpose to Digital in Government”, “How Digital is Changing the Way We Listen to Customers”, “How Can GCC Governments Sustainably Deliver Better Citizen Experiences”, “What is the Cure for a Better Patient Experience in the GCC”, “Application of the Global Star Rating System for Public Services” and “Enhancing Citizen Experience”.
Moving from insights to execution Mohammad has designed and catalyzed transformational public sector initiatives in several areas including, national digital government transformation, national digital government services models and national citizen experience measurement strategies.