Digitising local government:

How modern record management can benefit citizens?

As more and more information goes digital, the need to manage it properly grows exponentially, especially in public institutions like local governments.

Digitising records:
makes it easier to access information and services
speeds up the decision-making process
improves service delivery
promotes citizen engagement
improves consistent document retention

However, in order for it to be successful, local governments need to define cybersecurity procedures to avoid any employees altering the documents.

Moreover, they should build good recordkeeping practices into new systems so as to avoid valuable records that protect the rights of citizens.

Source: https://lnkd.in/ddjGWasA

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