Top priorities for digital gov in Philippines: Closing urban-rural gap

Mohammad J Sear

120

Futurist and Digital Government Advisor

Picture this…. the Philippines, a country made up of thousands of islands, each with its own unique communities and challenges. Now…imagine trying to create a national identification system that covers over 110 million people spread across all these islands. Sounds like quite the feat, right?

Well, the Philippines has done just that and, earlier this year, snagged a spot in the spotlight at the UNDP’s Future of Government 2023 awards. Their national ID system, PhilSys, earned them recognition in the Open Source Adaptation category. And let me tell you, it’s no small achievement. With over 85 million people already registered, PhilSys is making waves when it comes to digital governance.

A great achievement…and a great reminder

But here’s the thing: as impressive as this accomplishment is, it’s also a reminder of the work that still needs to be done. You see, while we celebrate milestones like this, we can’t lose sight of the bigger picture. And in this case, that means recognising that there’s still a gaping urban-rural gap that needs to be addressed.

This recognition is crucial, especially when we consider that many of the UN’s Sustainable Development Goals (SDGs) are falling behind schedule. Some targets have even seen no progress or have regressed, as noted in a UN assessment last September.

It’s important to remember that these SDG targets aren’t just numbers on paper. They represent real people, communities, and entire countries affected by issues like poverty, hunger, and climate change.

Sure, winning awards is great, but there’s still work to be done. One major challenge? Bridging the digital divide between urban and rural areas in the Philippines. It’s a crucial step towards ensuring EQUAL ACCESS to opportunities and services for ALL citizens…

Enhancing digital literacy

The Department of Information and Communications Technology (DICT) Laguna Provincial Office is leading an important effort to boost digital literacy and empower communities. They’re organising a series of sessions to help people better understand and use digital tools effectively.

Of course, proficiency in navigating digital platforms, understanding online safety measures, and utilising digital tools for various purposes are indispensable skills. However, marginalised communities often lack access to resources and opportunities to develop these skills, placing them at a disadvantage in the digital world.

By emphasising the significance of digital literacy, the initiative aims to bridge this gap and empower individuals from all walks of life to actively participate in the digital economy and society.

Also, recognising the widespread impact of digital literacy initiatives, the program also prioritises the dissemination of these initiatives across the province. I’ve always said that collaboration with local government units is crucial in ensuring the effective reach and benefit of these capacity development sessions.

By maintaining close coordination with local authorities, the initiative can tap into existing networks, resources, and community outreach programs to maximise its impact. Also…. local government units can provide valuable insights into the specific needs and challenges faced by communities within their jurisdiction, allowing for the customisation of capacity development sessions to address these unique requirements.

Digital government services can help close the Philippines’ rural-urban gap

I believe that one of the key ways digital government services can help close the rural-urban gap in the Philippines is by overcoming the barriers of distance and accessibility. Think about it – in rural areas where infrastructure may be lacking, getting access to basic services like healthcare or education can be a real challenge. But with digital services, suddenly geography isn’t such a hurdle anymore.

What I like most about this approach is its potential to level the playing field. Suddenly, someone living in a remote barangay has the same access to government services as someone in the heart of Manila.

But it’s not just about access – it’s also about empowerment. By giving people the tools they need to access government services online, we’re empowering them to take control of their own lives. Whether it’s applying for social assistance programs or accessing educational resources, digital government services can be a game-changer for rural communities.

Final thoughts

What I’d like to add is that initiatives like this are a reminder of the power of digital governance to make a real difference in people’s lives. It’s not just about fancy technology or buzzwords – it’s about using those tools to create positive change, one community at a time. And that’s something worth celebrating.

Source:

https://govinsider.asia/intl-en/article/digital-government-services-can-help-close-philippines-rural-urban-gap-yesly-corazon-jaen-dict-foi2024

About the Author

Mohammad J Sear is focused on bringing purpose to digital in government.

He has obtained his leadership training from the Harvard Kennedy School of Government, USA and holds an MBA from the University of Leicester, UK.

After a successful 12+ years career in the UK government during the premiership of three Prime Ministers Margaret Thatcher, John Major and Tony Blair, Mohammad moved to the private sector and has now for 20+ years been advising government organizations in the UK, Middle East, Australasia and South Asia on strategic challenges and digital transformation.

He is currently working for Ernst & Young (EY) and leading the Digital Government practice efforts across the Middle East and North Africa (MENA), and is also a Digital Government and Innovation lecturer at the Paris School of International Affairs, Sciences Po, France.

As a thought-leader some of the articles he has authored include: “Digital is great but exclusion isn’t – make data work for driving better digital inclusion” published in Harvard Business Review, “Holistic Digital Government” published in the MIT Technology Review, “Want To Make Citizens Happy – Put Experience First” published in Forbes Middle East.

More From Muhammad J Sear