South Korea has topped the OECD Digital Government Index for the second time

Mohammad J Sear

120

Futurist and Digital Government Advisor

South Korea has once again claimed the top spot in the OECD 2023 Digital Government Index for the second time, showcasing its strong commitment to digital governance. Joining South Korea in the top ranks are countries like Denmark, the United Kingdom, Norway, Australia, Estonia, Colombia, Ireland, France, and Canada.

These leading nations have demonstrated a holistic approach to digital governance, showing balanced performance across six key dimensions outlined in the index.

What I find particularly interesting about this index is its focus on laying the groundwork for a digital transformation that’s not just coherent but also human-centred. It’s not just about embracing the latest tech trends – it’s about ensuring that technology serves the people in the best possible way.

Now, when we look at the scores, South Korea is leading the OECD countries with an impressive score of 0.935 out of 1. That’s no small feat, especially when you consider that the average score across these countries is 0.605. It just goes to show how far ahead South Korea is in terms of digital governance.

It’s important to note that the latest version of the Index is the first to be published since its pilot in 2019. While the methodology remained consistent between the 2019 and 2023 Indexes, changes to the survey used to collect data mean that direct comparisons between the results cannot be made.

Data-driven public sector in South Korea

The data-driven public sector dimension is one of the key aspects evaluated when measuring a government’s performance, according to OECD standards. It’s a dimension that’s gaining a lot of attention, and for good reason.

So, what exactly does this dimension entail? Well, think of it as a measure of how well governments are laying the groundwork for data access and sharing across their sectors. It’s all about building the right structures and mechanisms to make data-driven decision-making a reality.

Aspects measured in this dimension also include

  • the existence of dedicated leadership roles in governance,
  • institutional arrangements and a strategy for data
  • data sharing mechanisms (data standards/interoperability/inventories)
  • provisions for data protection/rights/ethics

For South Korea, this dimension holds significant importance, as the government has made it a priority to enhance data governance and promote data access and sharing. This strategic focus is evident in the country’s efforts to strengthen the infrastructure and policies related to data management within the public sector.

But here’s the thing – according to the OECD report, this dimension has one of the highest standard deviations. In other words, there’s a big gap between the best and worst performers. And that’s something worth paying attention to.

Government as a platform

This dimension really hones in on whether countries are providing the necessary tools and resources for their public sector teams to deliver seamless processes and services.

According to the rankings, Korea is leading the pack in this dimension, followed closely by Denmark, Norway, and a handful of other countries like Austria, Australia, and Estonia. It’s quite the international lineup of top performers.

Now, when it comes to Government as a platform, it’s interesting to note that the gap between the top and bottom performers isn’t as pronounced as in some other dimensions. In other words, there’s a more even spread of development across countries, as the report suggests.

The top performers in this dimension (especially South Korea) show that investing in a cohesive platform for government services can lead to significant benefits, including increased efficiency, transparency, and responsiveness to citizen needs.

Final thoughts

When we look at the rankings and assessments, it’s evident that South Korea is often at the forefront, whether it’s in terms of e-government services, digital infrastructure, or government as a platform. They’re setting the bar high and showing the world what’s possible when it comes to leveraging technology for the benefit of citizens.

What I find particularly impressive about South Korea’s approach is their commitment to innovation and efficiency. They’re not just content with the status quo – they’re constantly pushing boundaries and exploring new ways to improve governance through digital means.

What’s more, South Korea’s success isn’t just limited to one aspect of digital governance. They’re excelling across the board, from providing seamless e-services to equipping public sector teams with the necessary tools and resources.

And I believe their continued leadership in this field will only inspire further innovation and progress on a global scale.

Source:

https://www.globalgovernmentforum.com/south-korea-tops-oecd-digital-government-index

About the Author

Mohammad J Sear is focused on bringing purpose to digital in government.

He has obtained his leadership training from the Harvard Kennedy School of Government, USA and holds an MBA from the University of Leicester, UK.

After a successful 12+ years career in the UK government during the premiership of three Prime Ministers Margaret Thatcher, John Major and Tony Blair, Mohammad moved to the private sector and has now for 20+ years been advising government organizations in the UK, Middle East, Australasia and South Asia on strategic challenges and digital transformation.

He is currently working for Ernst & Young (EY) and leading the Digital Government practice efforts across the Middle East and North Africa (MENA), and is also a Digital Government and Innovation lecturer at the Paris School of International Affairs, Sciences Po, France.

As a thought-leader some of the articles he has authored include: “Digital is great but exclusion isn’t – make data work for driving better digital inclusion” published in Harvard Business Review, “Holistic Digital Government” published in the MIT Technology Review, “Want To Make Citizens Happy – Put Experience First” published in Forbes Middle East.

More From Muhammad J Sear