
My Mission
I am on a mission to make governments truly citizen-centric so that every citizen can reach a state of contentment.
This can only happen if governments are able to predict the needs of citizens even before they themselves have figured these out, and by proactively designing and enabling every-day life experiences. And this requires taking a human-centric design approach and using to the max the capabilities that are unleashed by the power of data & analytics and digital technologies.
Governments need to become shapers, enablers and facilitators.
Every day, I help government entities take a step towards this by conceptualizing, writing and sharing ideas, and by blending conventional wisdom with leading-edge insights and leveraging digital technologies such as artificial intelligence, blockchain, Internet of Things, Virtual & Augmented Reality and Robotics to design transformational programs that are groundbreaking, citizen-centric and enduring.
This not only means that citizens receive enhanced public services and have better life experiences, but it also increases the capacity of governments to deliver citizen promises in a more cost-effective way.

Making a difference in people’s lives
Enabling government to become citizen-centric
Using digital as an enabler with a clear purpose
How Public Agencies Can Transform Their Relationship With Data?
The government's guide to future-proofing thir security operations
Digital ID Wallet Pilots in Europe: How They Could Change the World
The Next Evolution Of Public Digital Identity In 2022: What We Need to Get Right
How the UAE is Setting the Tone for Digital Transformation in the Arab World?
The future of Digital ID: The UAE Pass app
How can the government make digital services more inclusive?
Cloud security: a key enabler for digital government
Trends that are driving public sector planning in 2022
Providing public services in the Metaverse: What governments should know?
Can governments globally really regulate the cryptocurrency market?
UNDP's digital strategy helps govs build digital societies
Five myths about digital economy debunked
How could digital governments rethink their budgeting in 2022?
Public Services and Digital Government during the Pandemic in Latin America
The United Arab Emirates (UAE) National Digital Government Strategy 2025
Digital identity trends that will shape digital governments in 2022
How can 'digital governments' contribute to sustainability?
Digital Health Startups you should keep an eye out in 2022
Shifting to full digital education in 2022
Digital Health Predictions for 2022!
Digital Government in 2022: Predictions!
Digital Greece remains behind the EU average despite its initiatives
Panama: on its way to becoming a Digital Hub
Digital Colombia: Toward a citizen-driven public sector
Challenges and prospects of Digital Government in Poland
Slovenia is committed to building a digital economy and society
Digital government in Chile: Towards People-Driven Approaches
Mexico: evolving from e-government to digital government
Digital government in Russia: competing in the digital age
E-government in Pakistan: Closing the connectivity gap
e-Rwanda: one of the beacons of digital governments in Africa
e-South Sudan: The Battle to Connect a Country
Did France go from being a digital leader to lagger?
Is Spain shaping Europe's digital future?
Is Digital Italy moving in slow-motion?
The Digital Government of Bangladesh: A Step Closer to a Better Tomorrow
The Digital Government of Egypt: A New Era for the Egyptian People
The e-Government in Jordan: Progress, Problems and Way Forward
The Digital Government of New Zealand: Striving for Efficiency and Innovation
Fast and agile digital transformation is essential for Japan's economic future
The Netherlands is in the top 10 for e-government
Digital Government in the UAE: The Future of Governance in the Middle East and Beyond
Is the UK still a digital powerhouse?
Australia - one of the world’s most digitally capable governments
Finland: A global pioneer and front-runner in digital government
South Korea: The leading e-government country in Asia
Denmark: The top e-government
E-Germany: is it the “sleeping beauty” of EU?
Serbia, the sleeping Digital Transformation Giant
What is the future of Digital Health?
Europe’s strategy for AI and data governance will boost digital transformation
The significant potential of digital ID
eDemocracy: an emerging force for change
Singapore's digital government successful journey: key lessons
What made the UK digital government transformation journey a successful story?
Digital Transformation in Estonia: What other countries can learn?
Why do governments need to be tougher on data privacy?
The United Arab Emirates launches a facial ID app for citizens to get government services.
Digital transformation can make countries more resilient to overcome crises.
How is technology changing healthcare?
Why should governments look to IT automation now and in the future?
Digital Government In 2021: What we have learned from the past, and what will happen in the future?
Digital Government future
Embracing digital to accelerate change
Digital4Development starts the digital cooperation with Africa.
Better data insights, better delivery models, and a better customer experience
GovTech startups for Covid-19 impact and post-pandemic potential
How can governments use data for better decision making?
UAE's healthcare sector needs to stick with digital even after COVID-19
World Economic Forum: Delivering the Reskilling Revolution
Digital Transformation trends and the best practices in the public sector worldwide
EY: UAE health care providers plan to significantly advance use of digital technology and data solutions
How can governments better use innovation?
Exploring Smart Government – a case study of “My First Salary” in Serbia
Digital Marketplaces – a concept that is helping governments reimagine the procurement model!
Fourth Generation of e-Government
Demystifying the UN’s E-Government Development Index
Digital is great but exclusion isn’t – make data work for driving better digital inclusion
HBR & MITTR Arabia Webinar Report: Gov. in the Digital Era
COVID-19 Effect on Digital government “Now”, “Next” and Beyond”
Digital governments through the lens of COVID-19 pandemic
Five lessons for digital government transformation learnt from the COVID-19 crisis
A holistic view of digital government
Taking a purpose-led approach to digital investments can enable governments to deliver better results, operations and customer experience
Bringing purpose to blockchain in government
Artificial Intelligence (AI) is levelling the playing field in delivering better citizen experience
How digital is changing the way we listen to citizens and customers
Digital can help governments to drive CUSTOMER EXCELLENCE
Digital can help governments to drive OPERATIONAL EXCELLENCE if these investments are purpose-led!
Digital can enable operational efficiencies and effectiveness through shared and consolidated platforms, assets, frameworks, standards and open source and cloud technologies.