Redefining the #UK local authority through #digitalisation in a post-pandemic world

The pandemic has transformed the way that #publicservices have been delivered. The implementation of new #technologies have really helped local government agencies to overcome some of the challenges. However, the resilience, tenacity and adaptability of the workforce is at the core of what has gotten everybody through these difficult times.

Despite this, there are still obstacles ahead. Within local authorities, 70% of leaders see hybrid working as essential for the future, where staff move between their homes and the office. That’s why digitalisation remains crucial because it enables and supports this new working model.

For this reason local authorities have to become #digitalfirst organisations that are rethinking working practices, and that enrich lives of the citizens they serve.

#digitalonly #digitaleconomy #digitalgovernment #itservices #digitalinnovation #tech #informationsecurity #publicservice

Source: https://www.openaccessgovernment.org/local-authorities-digital-transformation-and-the-covid-rebound/115645/