Here’s how the city of #Austin has gone more #digital lately

The capital city of #Texas has adopted several technologies to help its local#government and education institutions embrace #digitaltransformation.

As has been the case worldwide, the #pandemic caused a significant shift in how #publicservices were delivered and the agencies were indeed found unprepared.

According to Mark Caraway, Information Systems Division Manager. “Changing the way the government communicates and interacts with citizens has been a key component of Austin’s digital service transformation.”

One significant step in the #digitalefforts was selecting #CityBase in September 2020, a cloud-based platform. It not only simplifies payment processes but also improves citizen experience, saves costs and streamlines workflow.

#digitalisation #digitalization #egovernments #digitizing #digitize #cloudplatforms #itsolutions #datacenter #egov #egovs #eaustin #etexas #digitaltools

Source: https://www.govtech.com/computing/austin-texas-offers-tips-for-local-digital-transformation