Governments worldwide need to improve their #digitalservice delivery
TUESDAY, 03 AUGUST 2021
Governments worldwide need to improve their #digitalservice delivery
#Digitalisation and #data revolution offer countries significant potential to increase the efficiency and delivery of their #publicservice while also boosting #transparency and citizen trust.
However, according to The Global Trust Imperative report, people are not particularly satisfied with their governments.
According to the international survey, citizens want public services to be similar or better than those of the best private organisations.
What’s more, according to the same report, 81% of respondents directly associate trust in the governments with how well they deliver such services.
#digitalisation #egovernment #cyberresilience #covid #cybersecurity #resilience #informationtechnology