How to talk about #digitaltransformation in government?

Digital transformation is about more than putting a bunch of tech solutions in place and seeing what happens; it’s about the people.

However, sometimes talking about change is not that easy.

That’s why a new paper from the University at Albany, SUNY‘s Center for Technology in Government provides useful ideas and techniques for explaining the benefits and feasibility of digital transformation to public-sector officials.

In a sense, it means rethinking how you work, looking beyond organisational boundaries — and maybe even redefining the mission.

It also means explaining that vision to people who may not understand or think they don’t have time to change.

#digitalgovernment #digitalgov #digitalgovs #digitalgovernments

Source: https://lnkd.in/dAVDKdfr