Australians are satisfied with their government’s #digitalefforts
WEDNESDAY, 21 JULY 2021
Australians are satisfied with their government's #digitalefforts
The COVID pandemic has profoundly increased people’s expectations of #digitalservice delivery from the public and private sectors, including #australia.
While in 2019, more than a quarter of the citizens were unaware of the government’s digital services, things seem to have changed for the better and not only that.
According to a new survey from ICT consultancy #infosys, 80% of the people in Australia have increased their usage of such services. Moreover, 4 out of 5 respondents have given their stamp of approval about the quality.
They consider these #digitalpublicservices to be superior to or at least as good as those the private sector offers.
#eaustralia #egov #egov #egovernment #itservices #digitalinnovation #tech #informationsecurity #publicservices