A range of state and local agencies in the US embraced #digitalservices during the #pandemic
THURSDAY, 29 JULY 2021
A range of state and local agencies in the US embraced #digitalservices during the #pandemic
If the COVID-19 pandemic has taught us anything, it is that the future of government and public-sector services will be increasingly driven by a shift to #digital and the use of data in their operations.
The scale of the transformation has been massive. It has become clear that understanding and embracing these changes is crucial to making better decisions and delivering improved social, economic and environmental outcomes that have a lasting impact.
Some success stories include:
San Francisco got #pandemic information online
Colorado used infrastructure as code to offer services faster and at a lower cost
Ohio focused on data scalability and availability
Vermont leveraged technology while also building up back-end systems to ensure a secure and positive citizen experience
#digitaltransformation #digitalization #digtalUSA #digitalusa #egovernments #digitalpublicsector #digitalinfrastructure #usa