SATURDAY, 20 AUGUST 2022

𝗡𝗶𝗴𝗲𝗿𝗶𝗮: 𝗗𝗲𝗽𝗹𝗼𝘆𝗶𝗻𝗴 𝗱𝗶𝗴𝗶𝘁𝗮𝗹 𝘁𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆 𝘁𝗼 𝗴𝘂𝗮𝗿𝗮𝗻𝘁𝗲𝗲 𝗳𝗼𝗼𝗱 𝘀𝗲𝗰𝘂𝗿𝗶𝘁𝘆

The need to address the food security challenge in #Nigeria has become more pronounced with the current volatility in the global oil and commodity markets, which have reduced the government’s capacity to subsidise the cost of agricultural inputs.

Against this background, the Federal Government is utilising #digitaltechnology to boost agricultural growth and assure food security in the country.

Mohammad Abubakar – the Minister of Agriculture and Rural Development – said that “The utilisation of Standard Operating Procedures (SOPs) will significantly bring about an effective system of service delivery not only in the Ministry of Agriculture but service-wide.”

SOPs are globally recognised guides that provide instructions compiled to assist all public institutions.

It looks like Nigeria is on the right track to reducing errors and increasing productivity.

#digitalnigeria #enigeria #digitalgovernment #digitalgov

Source: https://lnkd.in/dApMhznP

SATURDAY, 20 AUGUST 2022

UAE: TDRA is recognised as the first government entity providing cloud services

The Telecommunications and Digital Government Regulatory Authority (TDRA) has been accredited by VMware to become the first entity to provide sovereign cloud services in the region.

VMware is a leading company in cloud computing and virtualisation technology.

The accreditation means that #TDRA has met several standards such as data integration, independence, security, analytics and innovation.

The adoption of the sovereign cloud will contribute to the development of cloud services at the government level, improving access and efficiency to government services.

This step will surely enhance the use of digital services in the UAE region.

#digitalUAE #eUAE #digitalgov #digitalgovs

Source: https://lnkd.in/eZbWyjp3

SATURDAY, 20 AUGUST 2022

UK: The importance of digital transformation in making health and social care services sustainable in the long term

While every year, thousands of lives are saved due to innovative and groundbreaking healthcare, the NHS cannot ignore the fact that the kingdom needs to have the right digital foundations in place.

Digital transformation must be the backbone upon which all of these reforms are based.

That’s the only way to achieve the ultimate goal of any #healthcare policy: keeping people healthier for longer.

According to Sajid Javid – Secretary of State for Health and Social Care of the UK – “The government is determined to use the power of technology and the skills to drive a new era of digital transformation. So our health and care system will thrive long into the future, delivering vast benefits for patients.”

#digitalUK #eUK #digitalgovernmet

Source: https://lnkd.in/eckTu8Yv

WEDNESDAY, 17 AUGUST 2022

#Thailand has finally launched its all-in-one public services app

Recently, government officials in Thailand signed a Memorandum of Understanding (MOU) for the Application dubbed “Tang Raat.”

According to the Minister Attached to the Office of the Prime Minister – Anucha Nakasai- this smartphone application is part of a 20-year national program to make essential government services available to all Thai people via the One Stop Service (OSS) network.

This effort enables the comprehensive and smooth delivery of all public services, as well as the realisation of Thailand’s digital government, which is prepared for a post-pandemic world and impending problems.

#digitalthailand #ethailand #digitalgovernment #digitalstrategy

Source: https://lnkd.in/ehPYaP6a

TUESDAY, 16 AUGUST 2022

The four pillars of public sector digitalisation that make for success

#Digitalisation has already changed the way we live and work.

However, its impact on #publicsector organisations was limited until the pandemic proved there was no other way but to go forward at light speed.

As digitalisation becomes more important in the public sector, information technology (IT) systems need to be even more secure and reliable than before to handle the resulting volumes of data and the number of users.

In these circumstances, there are four main pillars that every government digitalisation strategy should focus on.

  • People and Culture
  • Technology
  • Data
  • Cybersecurity

While all four are critical, governments are (finally) beginning to treat data as key in planning, predicting and delivering public services.

#digitalgovernment #digitaleconomy #digitalsociety

Source: https://lnkd.in/enATSBVi

SUNDAY, 14 AUGUST 2022

Digital Counties 2022: winners for innovation and collaboration

This year’s winners in the Center for Digital Government’s Digital Counties Survey in the US are those who have utilised obstacles as opportunities to learn, invest, and connect.

With everything that has happened since the beginning of the pandemic, investments and strategies in broadband technology and cybersecurity have been fundamental.

The 2022 first-place winners for their respective population categories are:

  • Nevada County in California for the 150’000 population category
  • Arlington County in Virginia, for up to 249’999 population
  • Placer County in California for up to 499’999 population category
  • Prince George’s County in Maryland, for up to 999’999 population category
  • King County, in Washington, for the above 1 million population category

They have all successfully reimagined traditional strategies and propelled their technology approaches toward the future.

#digitalUSA #digitalgovernment #digitalgov #digitalgovs

SATURDAY, 13 AUGUST 2022

China seeks to boost digital government construction

#China has drafted a digital government plan through to 2035, as it aims to improve the governance of the world’s most populous country through digital technologies.

By 2025, the country wants to improve the top-level design and coordination mechanism of a digital government that matches the modernisation of the national governance system.

By 2035, it will have established a digital government that is coordinated, intelligent, open, transparent – and most importantly – inclusive.

By improving the effectiveness of the digital government, China will better stimulate its digital economy, optimise the digital environment and create a stable digital ecology.

#digitalchina #digitalgovernment #digitalgov #digitalgovs

Source: https://lnkd.in/ewxXq_Uv

THURSDAY, 10 AUGUST 2022

Albania shuts down digital public services after a cyberattack

Following a synchronised cyber attack from outside the nation, the Albanian National Agency for Information Society (AKSHI) has been obliged to shut down online public services and government websites.

The shutdown has affected the governmental websites of Parliament and the Prime Minister’s Office, as well as e-Albania—the government portal where citizens can access public services.

This is not the first cyber attack against the small country, as in 18 months, Albania has been rocked by several data security and privacy breaches.

In January 2022, the #Albaniangovernment signed an agreement with the US company Jones International to reinforce the country’s digital security systems.

However, the government should probably also focus on training and educating its employees on how to stay cautious against cyber threats.

#albania #ealbania #digitalgovernmentprogram

Source: https://lnkd.in/epnEeBfm

THURSDAY, 04 AUGUST 2022

Australian governments need to focus more on digital inclusion

According to a new study, while more individuals are adopting digital channels to access government services, many people are at risk of being left behind — increasing their social and economic disadvantage.

One-third of citizens feel left behind by technology compared to about one quarter in June 2020.

Moreover, more than one in ten Australians feel extremely excluded, translating to around 2.8 million people.

This makes it one of the most pressing issues that need to be addressed.

The #Australiangovernment has made great strides in innovating services, and now, public agencies need to join forces through digital inclusion strategies so that all citizens can reap the benefits.

#digitalgovernment #digitalisation #digitalaustralia #eaustralia

Source: https://lnkd.in/eiwKBFYR https://lnkd.in/eK3AnYKv

THURSDAY, 04 AUGUST 2022

The Colombian digital government policy update

#Colombia is one of the most advanced countries in Latin America regarding #digitalgovernment, and it recently updated its national policy.

To help improve the quality of life of Colombians and increase the country’s competitiveness, the National Government issued Decree 767 of 2022.

“We are harmonizing all the steps we have taken with recommendations issued by international organizations, the experiences of other countries, and the actors of the digital ecosystem in Colombia,” said ICT Minister Carmen Ligia Valderrama Rojas during her presentation.

The main objective of this policy is to promote changes in the culture of public administrations to make them more open, transparent and participative.

#digitalColombia #ecolombia #publicservices #digitalgovernmentprogram

Source: https://lnkd.in/e_9NPnx7

THURSDAY, 04 AUGUST 2022

The Colombian digital government policy update

#Colombia is one of the most advanced countries in Latin America regarding #digitalgovernment, and it recently updated its national policy.

To help improve the quality of life of Colombians and increase the country’s competitiveness, the National Government issued Decree 767 of 2022.

“We are harmonizing all the steps we have taken with recommendations issued by international organizations, the experiences of other countries, and the actors of the digital ecosystem in Colombia,” said ICT Minister Carmen Ligia Valderrama Rojas during her presentation.

The main objective of this policy is to promote changes in the culture of public administrations to make them more open, transparent and participative.

#digitalColombia #ecolombia #publicservices #digitalgovernmentprogram

Source: https://lnkd.in/e_9NPnx7

THURSDAY, 04 AUGUST 2022

The Colombian digital government policy update

#Colombia is one of the most advanced countries in Latin America regarding #digitalgovernment, and it recently updated its national policy.

To help improve the quality of life of Colombians and increase the country’s competitiveness, the National Government issued Decree 767 of 2022.

“We are harmonizing all the steps we have taken with recommendations issued by international organizations, the experiences of other countries, and the actors of the digital ecosystem in Colombia,” said ICT Minister Carmen Ligia Valderrama Rojas during her presentation.

The main objective of this policy is to promote changes in the culture of public administrations to make them more open, transparent and participative.

#digitalColombia #ecolombia #publicservices #digitalgovernmentprogram

Source: https://lnkd.in/e_9NPnx7

WEDNESDAY, 03 AUGUST 2022

The French government's new digital portfolio sparks uncertainties

Although tech companies welcomed France’s “super economy ministry,” the absence of a successor to Secretary of State Cédric O has generated uncertainty over whether or not such an appointment will be made.

From 2019 until 2022, Cédric O served as Secretary of State for the Digital Economy in the cabinets of former Prime Ministers Édouard Philippe and Jean Castex.

According to #IT stakeholders, Cédric O proven to be an excellent contact point within the country’s #digitalecosystem, and they hope he will be replaced.

However, the question of whether to create a full-fledged ministry of digital affairs or appoint a “mere” secretary of state has still remained unaddressed.

#digitalFrance #eFrance #digitalgovernmet #onlineservices

Source: https://lnkd.in/de7Y9mrf

MONDAY, 01 AUGUST 2022

How has digital governance strengthened Mongolia's democracy?

In 2021, #Mongolia introduced its first-ever e-government services, known as E-Mongolia.

It was the pandemic that forced Mongolian policymakers to take their government online.

As of May 2022, E-Mongolia had digitalized over 500 public services, enrolled nearly 2 million users, and successfully delivered over 6 million services.

Apart from that, it looks like digital transformation has strengthened democratic institutions.

In addition to making it easier for citizens to participate in #government processes online, it also allows governments to become more transparent by providing more information about their activities online than ever before – including budget data, performance reports and other important documents.

This makes it easier for citizens to track how their government spends taxpayer money and hold officials accountable when they fail to meet basic standards of transparency.

#digitalmongolia #emongolia #digitalgovs

Source: https://lnkd.in/dBdzjyXi

FRIDAY, 29 JULY 2022

Vietnam will remove bottlenecks from digital government operations

Despite encouraging results in #digitaltransformation efforts in the country, there are still many bottlenecks that have to be addressed.

That’s why several entities have been entrusted with preparing infrastructure and meeting cyber security requirements in order to connect national databases.

According to reports, they have been told to make use of quality data to deliver #online #publicservices.

By September, ministries and agencies must increase service capacity and quality while also expanding connection, monitoring, and access control over data transmission networks.

Agencies will also be encouraged to expand IPv6 adoption efforts, work on information systems, and develop a shared digital technology network.

#digitalvietnam #evietnam #digitalgovernment #digitalgov #digitalgovs

Source: https://lnkd.in/db-Qh8gK

SATURDAY, 23 JULY 2022

Governments can strengthen public trust through secure digital documents

In the digital age, #government agencies primarily establish trust with citizens by creating clever and informative websites and social media accounts.

However, bad actors can take advantage of improperly secured content to damage the reputations of government agencies.

Such abuse has serious consequences for governments, agencies, and citizens.

That’s why governments need to focus more on providing secure digital documents.

This way, they can significantly reduce fraud, waste and abuse across government by making it easier for government agencies to verify identities and share information.

They also protect privacy by keeping personal information private while allowing individuals to control what is shared with whom.

#digitalpolicymaking #digitalgovernmentprogram

Source: https://lnkd.in/efhVrU32

TUESDAY, 19 JULY 2022

Sheikh Mohammed launches a higher committee to develop Dubai Metaverse Strategy

The higher committee, led by #Dubai Crown Prince Sheikh Hamdan, will oversee all future technical advances in the emirate and work to strengthen Dubai’s position as a worldwide centre for innovative metaverse technologies.

In an effort to remain a global hub for upcoming #metaverse technology, Sheikh Mohammed bin Rashid Al Maktoum has ordered his committee to develop the Dubai Metaverse Strategy within the next two months.

Back in March 2022, the Dubai Municipality announced intentions to collaborate with private sector firms and investors to develop One Human Reality, a future, human-centred version of the city in the metaverse.

#digitaldubai #edubai #digitalservices

Source: https://lnkd.in/gUennpbZ

SUNDAY, 17 JULY 2022

Can governments around the world win the race for talent?

As the global economy continues to get hit, governments around the world are facing a pressing challenge: how to attract and retain talent.

Amid an increasingly volatile economic situation, public agencies offer some kind of stability but at a salary that’s often below market compared to the private sector.

However, there are some strategies that can help governments win the race for talent:

  • Provide more flexibility in the workplace
  • Expand the hiring pool to senior workers
  • Create a culture of respect, inclusion, and belonging
  • Empower workers to pursue diverse projects
  • Provide upskilling and professional development opportunities
  • Offer nontraditional benefits and individualized rewards
  • Improve the government brand
  • Make it easier to transition in and out of government

#digitalgovernments #digitalgovernmentpolicy #digitaleconomy #digitalhealth #digitalskills

Source: https://lnkd.in/eGrmpqR6

SATURDAY, 16 JULY 2022

How can the government create a great digital citizen experience for Australians?

The 2022 Digital Citizen Survey shows that Australians have a strong appetite for digital government services.

According to the study, 92% of the 5,000+ respondents said they would definitely use additional #digitalgovernment services.

If #governments want to increase digital services, they should concentrate on the user experience.

Financial incentives or more service offerings won’t necessarily drive new #digitalusers.

But making services easier to access, simpler to understand, and saving citizens time will drive up usage, especially when it comes to healthcare services.

The survey showed that people are three times more likely to use digital health services compared to other services.

#digitalprogram #digitalgovernment #digitalisation #digitalaustralia #eaustralia

Source: https://lnkd.in/dMmFbv96

SUNDAY, 10 JULY 2022

India's government ID app DigiLocker can now be accessed through WhatsApp

This will enable Indian citizens and residents to use the MyGov Helpdesk on WhatsApp to access their #DigiLocker, which stores passports, driver’s licenses, insurance documents, voter ID cards and related documents.

DigiLocker, in addition to its signature feature of storing government-issued documents, also allows users to verify their identity by consenting to government agencies querying credential issuers about their data.

Meanwhile, #MyGov Helpdesk is a chatbot created by the government for #publicservices and is expected to become a larger administrative support system for government services and resources.

#digitalgovernment #digitalisation #digitalindia #eIndia

Source: https://lnkd.in/dNg36kSb

THURSDAY, 07 JULY 2022

Should Governments Care About the Metaverse?

The metaverse is a virtual reality #technology that has been in development for decades. It’s not yet ready for prime time, but it will be soon.

It’s easy to see how the metaverse could revolutionise business and entertainment. But what about local governments?

Are they ready for this new world?

Yes, they are. Local governments have been preparing for the metaverse for years now, if only by accident.

They’ve been building their own digital twin cities and creating smart cities with sensors and data analytics tools.

The metaverse can help governments:

Improve citizen engagement

Enhance education opportunities

Improve population safety

Improve training and digital skills

 

Do you think your country is ready for the #metaverse?

#digitalgovernment #digitalgov #digitalgovs #digitalgovernments #metaversegovernments

WEDNESDAY, 06 JULY 2022

#China: President Xi Jinping calls for promoting government digitalisation

In the 25th meeting of the central Chinese commission, the President called for promoting government digitalisation, saying it is an important step in building a modern and effective governance system.

Xi noted that #digitalisation has become an important trend in China’s economic development and social progress.

It is also an important part of China’s national strategy for building a community with a shared destiny.

Moreover, the President called for the government to make extensive use of digital technologies, calling on officials to promote the digitalisation and intellectualisation of the government.

#digitalchina #echina #digitalgovernment #digitalgov #digitalgovs

Source: https://lnkd.in/dM4E2FbV

MONDAY, 04 JULY 2022

The Digital Services Act Will Strip EU Citizens Of Online Privacy, Expert Says

One month ago, after a 16-hour marathon session, European Parliament negotiators and government representatives have reached an agreement on a new EU Digital Services Act.

The Digital Services Act is a piece of legislation that aims to make it easier for European citizens to access the internet.

However, experts are disappointed with the outcomes because, according to them, the Parliament failed to protect the people’s rights online.

According to Pirate Party MEP Patrick Breyer, “Industry and government interests have unfortunately prevailed over digital civil liberties.”

Marcel Kolaja – a Czech Pirate, Member and Quaestor of the European Parliament – is also disappointed, claiming that the Parliament wasted a great opportunity to make the internet user-friendly for European citizens.

What’s your take on this legislation? Do you think it will help or hurt the space of citizens’ digital rights?

European Commission, Council of the European Union

#digitalservicesact #digitalisation #digitalization #digitalgovernment #digitalgovs #onlinpublicservices

Source: https://lnkd.in/dKvtaW8s

SATURDAY, 02 JULY 2022

#Estonia's embrace of digital citizenship is a model for other countries seeking to improve their digital landscape

Many global democracies are still undecided about whether it would be best to allow their citizens to vote online.

But Estonians have been able to vote online since 2005. The country has fully embraced online services, offering everything from healthcare registries to banking services through its e-residency program.

In many ways, Estonia has become a model for how countries can leverage #technology to create greater transparency, accountability and participation in government.

The nation’s embrace of digital citizenship has led to a number of firsts that have changed the way we think about identity, data management, cybersecurity and blockchain.

#digitalestonia #digitalisation #digitalization #digitalgovernment

Source: https://lnkd.in/dveY5ja4

SATURDAY, 25 JUNE 2022

Government Regulation and the Path to an AI-Driven Future

As new technologies continue to evolve, it is hard to conceive of anything for which AI or ML is not important.

That’s why, when it comes to looking ahead, governments must anticipate the arrival and widespread use of apps and platforms driven by both #AI and ML.

Global platforms want users to trust them and want easy-to-use technology that can be used across borders.

To ensure this, existing data protection, privacy approaches, and laws provide the foundation for AI-driven filtering mechanisms.

But, global leaders should keep in mind that regulatory harmonisation will be required.

#egov #digitalgovernments #itservices #digitalinnovation #digitaltech

Source: https://lnkd.in/d6cjAfmy

TUESDAY, 21 JUNE 2022

#USAID Launches Innovative "Digital Invest" Program To Accelerate Global Growth”

Lately, in an effort to improve global digital infrastructure, USAID launched Digital Invest.

This new blended finance program will use private capital to support ISPs and other organisations serving marginalised people around the world.

“Digital Invest” is a program that helps investment firms fund startup businesses that can positively impact the economy, including businesses that support the advancement of gender equality and women’s economic empowerment.

This new program aims to promote diverse competition  advance the use of secure network equipment reduce the gender digital divide

#digitalpublicservices #digitalgovernment #digitalgovernments #digitalisation #digitalization

Source: https://lnkd.in/d8Jkcu8g

SUNDAY, 19 JUNE 2022

The National Digital ID Is Coming, And Canadians Have (Different) Opinions About It

#Canada is a country with a thriving GovTech industry but also one that struggles to implement a national #digitalID system.

According to the World Bank, installing such a system will help citizens access the country’s healthcare, education systems, and other government services.

However, different Canadian opinionists and industry figures are torn when it comes to the country’s inclusion of a national digital ID.

When it comes to using biometrics for national ID, opinions range from a desire to move the nation into the technological future to the importance of building a solid foundation of trust.

What do you think?

digitalcanada #ecanada #digitalinfrastructure #digitalisation #digitalization

Source: https://lnkd.in/dEtGzGuu

WEDNESDAY, 15 JUNE 2022

#India will open and launch a network for digital commerce in five cities

The Open Network for Digital Commerce (ONDC) is a government-backed initiative to promote an open platform for trade.

This network aims to improve pricing and inventory management and optimise the delivery cost.

The #ONDC allows merchants to join a direct commerce network through the use of compatible applications and devices, allowing consumers to have more choice in their purchases.

According to officials, the five cities where this platform will be launched are Delhi, Bengaluru, Bhopal, Shillong and Coimbatore.

#digitalprogram #digitalgovernment #digitalisation #digitalindia #e-India

Source: https://lnkd.in/dna-NwMs

MONDAY, 13 JUNE 2022

Digital Transformation To Drive The Government's Levelling-Up Agenda in The UK

Digital transformation is the key to levelling up the UK government’s “levelling-up agenda”, according to this White Paper.

The “levelling-up” agenda is part of a wider strategy to ensure no one is left behind through the government’s work on digital transformation.

However, some experts suggest that the UK should work toward making technology companies more successful, promoting open source and low-code development, and encouraging investment.

All these efforts together can really boost the kingdom’s efforts to close the #digitaldivide.

digitalUK #eUK #digitalgovernmet #digitalpublicservices #digitalservices

Source: https://lnkd.in/dHUe6SE4

TUESDAY, 08 JUNE 2022

Mongolia is about to go digital. Estonia is going to help

e-Governance Academy — a non-profit group in Estonia that works to help governments make the transition to digital governance — has recently announced plans to work with Mongolia’s Ministry of Digital Development and Communications.

The agreement between the two countries will entail:

teaching and advising Mongolian civil servants on digital skills
exchanging experience
building the capacity for IT and communications professionals
cybersecurity capacity-building
and supporting the development of digital strategies

However, this isn’t the first collaboration between these countries.

In 2020, “The e-Governance Academy” helped Mongolia to develop its e-government policies and assisted in improving the interoperability of public databases.

#digitalpolicymaking #digitalgovernmentprogram #digitalgovernmentprograms #digitalprogram

Source: https://lnkd.in/dCk2hRhe

FRIDAY, 03 JUNE 2022

Cyber resilience is a necessary guarantee for digital public services

Attracting and retaining tech talent is a major challenge for governments around the globe.

The competition for talent is fierce, and government entities often have limited budgets.

It’s no wonder that many governments are looking for creative solutions to attract the best and brightest.

So, here are some strategies that can help with that:

Upskill the current workforce
Adopt an agile project approach, particularly with personnel
Concentrate on the corporate vision
Make use of mixed work environments
Rethink your services such that they are ‘digital-first’

#digitalgovernment #digitalgov #digitalgovs #digitalgovernments #digitalgovernmentpolicy

Source: https://lnkd.in/dq4NfKhQ

THURSDAY, 02 JUNE 2022

𝗪𝗮𝘆𝘀 𝗵𝗼𝘄 𝗴𝗼𝘃𝗲𝗿𝗻𝗺𝗲𝗻𝘁𝘀 𝗰𝗮𝗻 𝗮𝘁𝘁𝗿𝗮𝗰𝘁 𝗮𝗻𝗱 𝗿𝗲𝘁𝗮𝗶𝗻 𝘁𝗲𝗰𝗵 𝘁𝗮𝗹𝗲𝗻𝘁

Attracting and retaining tech talent is a major challenge for governments around the globe.

The competition for talent is fierce, and government entities often have limited budgets.

It’s no wonder that many governments are looking for creative solutions to attract the best and brightest.

So, here are some strategies that can help with that:

Upskill the current workforce
Adopt an agile project approach, particularly with personnel
Concentrate on the corporate vision
Make use of mixed work environments
Rethink your services such that they are ‘digital-first’

#digitalgovernment #digitalgov #digitalgovs #digitalgovernments #digitalgovernmentpolicy

Source: https://lnkd.in/dq4NfKhQ

WEDNESDAY, 01 JUNE 2022

𝗛𝗼𝘄 𝗱𝗶𝗴𝗶𝘁𝗮𝗹 𝗴𝗼𝘃𝗲𝗿𝗻𝗺𝗲𝗻𝘁 𝗶𝘀 𝗺𝗮𝗸𝗶𝗻𝗴 𝗺𝗼𝗿𝗲 𝗷𝗼𝗯𝘀 𝗮𝗻𝗱 𝗺𝗮𝗸𝗶𝗻𝗴 𝗹𝗶𝗳𝗲 𝗲𝗮𝘀𝗶𝗲𝗿 𝗳𝗼𝗿 𝗰𝗶𝘁𝗶𝘇𝗲𝗻𝘀?

The internet and mobile devices have the potential to change how people interact with the government, making it more responsive, efficient, transparent and accessible.

In the past few years, governments have begun harnessing this potential by adopting digital technology as a core element of their strategy.

The adoption of #digitaltechnologies is also redefining roles and responsibilities.

Citizens now expect public services to be as seamless and user-friendly as commercial offerings.

Furthermore, government agencies are seeing the benefits of collaborating across departments – including with citizens and businesses – to meet these demands.

By opening up data and sharing platforms and resources, agencies can innovate faster and improve services for citizens at a lower cost.

#digitalgovernmentprogram #digitalgovernmentprograms #digitalprogram #digitalgovernment

Source: https://lnkd.in/d6BRh8am

TUESDAY, 31 MAY 2022

#USA: The GSA strategic plan will empower digital government

The General Services Administration (GSA) is an independent federal agency that manages and supports the basic functioning of federal agencies.

This agency has lately identified digital government as a top priority of its five-year strategic plan.

By doing this, it aims to rebuild public trust in federal agencies damaged by ailing, outdated systems and public mistrust stoked by inequalities highlighted by the pandemic.

To deliver more trusted, accessible, and user-centred technologies to federal agencies, in fiscal years 2022-26, the #GSA wants to continue modernizing government #IT through a combination of internal IT transformation services and external private-sector partnerships.

#digitalUSA #digitalgovernment #digitalgov #digitalgovs #digitalgovernments

Source: https://lnkd.in/dzTDJucb

MONDAY, 30 MAY 2022

The digital age is finally reaching China's Pacific coast as the East-to-West digital transformation becomes a reality

China has been working hard to make its #digitaltransformation a reality, and the eastern part of the country is leading the way, thanks to its more developed transportation infrastructure.

To help bring modern technology to the nation’s western regions and take advantage of their natural resources, China called for investment in digital industries in these areas.

After the government’s call for an east-west data computing project, telecom operators in #China are building more low-carbon facilities and ramping up their computing power.

One major national initiative is to establish more data centres in Western China — this could improve the imbalance of digital infrastructure and maximize the value of data as a production element, experts note.

#digitalchina #echina #digitalgovernment #digitalgov #digitalgovs #digitalgovernments

Source: https://lnkd.in/dR4h24iv

SUNDAY, 29 MAY 2022

Digital Services Coalition (DSC) sets goals to help government improve 'Digital Maturity'

#DSC is an organization of small- and medium-sized businesses that are working with the government to use agile processes in their contracting.

DSC’s first strategic priorities and goals for 2022–2025 focus on a shared language for digital services and digital transformation, as well as new tools and technology to support the DSC community.

Some of the strategy’s key goals for the next several years include:
To enhance awareness in the digital transformation market
To promote conversation and decisions about best practices
To contribute educational content and programmes to the ecosystem
To encourage diversity and inclusion in recruiting procedures

With the help of this strategic plan—which achieves goals through the coming years—the DSC will be able to provide education, support, and partnership to improve the government’s #digitalmaturity.

#digitalpolicymaking #digitalgovernmentprogram #digitalgovernmentprograms #digitalprogram

Source: https://lnkd.in/d4VwrEiW

SATURDAY, 28 MAY 2022

What people should know about the Digital Banking Units in #India?

The Indian government has been encouraging banks to bring digital banking to rural areas so that the benefits of these innovative services reach every citizen.

For this reason, the Finance Minister will set up 75 Digital Banking Units in 75 Districts around the country.

A digital banking unit is a specialised hub that houses the minimum digital infrastructure for delivering digital banking products and services, like online savings accounts and loans.

These #neobanks, use technology to offer faster service and more variety than conventional banks.

But because they work through partnerships with scheduled banks, some in the industry view them as “glorified digital distribution companies.”

What do you think?

#digitalprogram #digitalgovernment #digitalisation #digitalindia #eIndia

Source: https://lnkd.in/dMR3A3qE

WEDNESDAY, 25 MAY 2022

New report: Online court records can cause adverse effects

#Digitisation is coming to the #courts.

This will revolutionise how legal cases are handled by automating certain civil cases, like divorce and bankruptcy.

However, there is a downside: many don’t have access to technology.

A new report—called “Cut Off From the Courthouse: How the Digital Divide Impacts Access to Justice and Civic Engagement”—found that online court processes can leave lower-income people at the other end of the digital divide.

Digital literacy is becoming more critical as we become more reliant on digital devices to connect with the government.

#onlinecourts #digitalcourts #digitalservices #onlinepublicservices

Source: https://lnkd.in/d9gz-Yii

SUNDAY, 22 MAY 2022

EarlyBirds helps government organisations worldwide to deliver digital services

This innovative Australian company is helping #governments across the globe deal with the demands of a complex digital services environment by providing practical solutions to common problems.

Public sector #digitalservice design isn’t always where it needs to be. Compared to the private sector, public services tend to be substandard (and many studies can back up that claim).

The gap between what’s possible and what we are routinely offered is too large.

That’s why the EarlyBirds Platform includes a database of more than 4 million innovators and also features tools to help leaders discover, organize and manage their innovation projects and initiatives.

#digitalgovernmentprogram #digitalgovernmentprograms #digitalprogram #digitalgovernment

WEDNESDAY, 18 MAY 2022

NSW, Australia, will pilot its digital identity verification for government services

Soon, the Australian state of New South Wales residents may be able to verify their identity online from anywhere for government services.

Customers will have increased access to government services, particularly those with disabilities, those who are short on time, and those who live in rural or remote regions who are unable or have trouble visiting Service #NSW centres.

The impending identity verification service comes months after NSW sought suppliers to develop two new digital identification systems.

The new pilot identity verification service will be available on an opt-in basis, meaning it will not be mandatory for users to participate.

Users must also provide ongoing consent for the service for it to be used.

#digitalprogram #digitalgovernment #digitalisation #digitalaustralia #eaustralia #australia

Source: https://lnkd.in/dQuE2Fhz

MONDAY, 16 MAY 2022

The majority of cyberattacks happen without warning

They are pointed at specific nations, but their effects can be felt across industries, data and even borders.

Yet most solutions to tackle #cybercrime fall into one of two camps: the government or the private sector. This binary approach is insufficient to emulate the complexity of attackers.

Nor does it properly analyse the value that the private sector can bring to this fight when empowered by #governments.

In fact, defending against an attack successfully means building trust and collaboration across these channels for long-term solutions that unite all stakeholders in this vital domain.

#digitalgovernments #itservices #digitalinnovation #digitaltech #informationsecurity

Source: https://lnkd.in/dm4KmXcq

SUNDAY, 15 MAY 2022

Saudi Arabia: 120 government bodies are in digital training

Staff from 120 #Saudigovernment agencies have been trained on how to increase the quality of digital content and website rankings in search engines.

The Saudi Digital Government Authority, in conjunction with the Ministry of Information, hosted five workshops over three months as part of Vision 2030 initiatives to enhance #digitalisation throughout the Kingdom.

The training was specially designed to improve the technical and quality standards of website pages, as well as to implement proper SEO strategies and increase the number of visits to government websites.

#Saudi is among the top countries globally when it comes to the digitalisation of its government.

#digitalsaudiarabia #esaudiarabia #digitalservices #digitalpublicservices

Source: https://lnkd.in/d3KfFD7m

WEDNESDAY, 11 MAY 2022

How to talk about #digitaltransformation in government?

Digital transformation is about more than putting a bunch of tech solutions in place and seeing what happens; it’s about the people.

However, sometimes talking about change is not that easy.

That’s why a new paper from the University at Albany, SUNY‘s Center for Technology in Government provides useful ideas and techniques for explaining the benefits and feasibility of digital transformation to public-sector officials.

In a sense, it means rethinking how you work, looking beyond organisational boundaries — and maybe even redefining the mission.

It also means explaining that vision to people who may not understand or think they don’t have time to change.

#digitalgovernment #digitalgov #digitalgovs #digitalgovernments

Source: https://lnkd.in/dAVDKdfr

SATURDAY, 07 MAY 2022

Connecting Government 2030: A Digital and Information Technology Strategy for Ireland's Public Sector

The Department of Public Expenditure and Reform has published Connecting Government 2030, a strategy for the future development of digital and information technology (IT) services in Ireland’s public sector.

The strategy is designed to meet the needs of citizens, employees and businesses in accessing #publicservices and sets out the actions required to make that happen.

The actions are grouped under three main themes:

A human-driven digital experience

Harnessing data effectively to drive solutions

Government as a platform

The strategy will support a whole-of-government approach in building better services with better use of data and technology.

#digitalireland #eireland #digitalgovernment #digitalgov #digitalgovs

Source: https://lnkd.in/dUiycBCM

MONDAY, 02 MAY 2022

The India-UAE #CEPA includes provisions for digital trade and government procurement

Even though #India is opposed to e-commerce being included in World Trade Organization (WTO) discussions, the recently signed India-UAE Comprehensive Economic Partnership Agreement (CEPA) includes an entire chapter on digital trade.

It also includes a chapter on government procurement, another area where the government has been highly cautious.

While business groups and exporters have expressed satisfaction with the conclusion, analysts caution that India’s concessions to the #UAE may make future trade discussions more difficult.

They believe that this agreement will make it difficult to prevent some occurring issues from coming up in the other #FTA negotiations.

#digitalgovernment #digitalisation #digitalindia #digitalUAE

Source: https://lnkd.in/dfC8wHHc

WEDNESDAY, 27 APRIL 2022

The USA should build on recent efforts to create an open and transparent digital government

The use of the Internet for government service delivery continues to grow, and millions of Americans now interact with federal agencies online.  At the same time, the government has expanded its role in providing free online access to public information – thus entering an exciting new era for digital government.  However, it is critical that federal agencies coordinate around common goals and initiatives with private sector partners and state and local governments.  It’s also challenging for agencies to deliver results by setting clear goals in five areas: customer service, operations, data transparency, human capital, and acquisition. There is still much work to be done in building an open and transparent digital government that can better serve American citizens and that utilises technology for greater efficiency and transparency.

#digitalUSA #digitalgovernment #digitalgov #digitalgovs #digitalgovernments

Source: https://lnkd.in/dYUhU_ex

MONDAY, 25 APRIL 2022

Digital Government in the #USA: Innovating for Quality, Inclusion and Access

North America is characterised by early adopters who are innovating to stay up with global advances in digital government. In the 1990s, the United States began a series of groundbreaking digital-government initiatives. Later on, the country constantly ranks in the top ten of the UN’s E-Government Development Index between 2003 and 2010. As available technology evolves and people’s expectations of #governmentservices vary, the USA’s digital-government ecosystem continues to expand and mature.

Nowadays, it has a sophisticated digital-government strategy in place at several levels to drive whole-of-government operations with a huge focus on quality, inclusion and digital access.

#digitalservices #digitalpublicservices #digitalgovernment

Source: https://lnkd.in/dYUhU_ex

SUNDAY, 24 APRIL 2022

Abu Dhabi: TAMM has rolled out the second edition of its Bug Bounty Hunter challenge

The Abu Dhabi Government Services Ecosystem (TAMM) has started the second edition of its Bug Bounty Hunter competition, which allows its app users to report any bugs they encounter while using the app to do government business. To make it easier for app users to participate in the challenge, TAMM created the ‘Shake It’ feature, which allows users to report any bugs they encounter while using the app. More than 500 thousand people took part in the inaugural edition of the challenge, which resulted in the discovery and elimination of 756 distinct bugs. After successfully identifying the greatest number of digital bugs in the program, five winners were chosen.

#TAMM is giving #AbuDhabi the #digitaltools it needs to transform itself into a model of worldwide digital advancement.

#digitalservices #digitalpublicservices #digitalgovernment

Source: https://lnkd.in/d-y387qS

FRIDAY, 22 APRIL 2022

#Germany has made new efforts to institutionalise federal data analysis

A €239 million investment is being made to create data laboratories in each ministry and the Chancellery, increasing the federal government’s capacity.

To be successful, these data labs must be integrated into an already established network of ministry data teams, statistical offices, technical services agencies, and government-funded research institutes.

However, this raises concerns about how to best organise the various roles of data analysis in a complex government bureaucracy.

Unfortunately, Germany falls below average in worldwide rankings of digitisation compared to other affluent nations.

Despite billions of euros in expenditure, it has been rightly criticised for insufficient progress.

#egermany #digitalgermany #egov #digitalgovernments

Source: https://lnkd.in/dp4m4s9T

WEDNESDAY, 20 APRIL 2022

The future of medicine will be shaped by a digital pathological ecosystem and artificial intelligence

An increasing number of cancer cases are being diagnosed via biopsies, and most of those samples are then stored in the form of glass slides.

These slides contain vital information about the patient’s tumour.

Still, it’s all hidden away in the basement of their doctor’s office or hospital, where it is impossible to share with other doctors.

Within pathology, #AI approaches strive to solve these challenges, expanding on the data-driven revolution and digitalisation of workflows.

As AI advances, it will be able to do far more difficult jobs with accuracy unequalled by the human eye.

The best part is that it will achieve this in a way that augments – rather than replaces – established workflows, allowing specialists to apply their knowledge in new ways.

#medicine #healthcare #digitalhealth #digitalpublicservices

Source: https://lnkd.in/dNZ7T8Xa

TUESDAY, 19 APRIL 2022

Many governments have taken a fragmented approach to the digital revolution

The digital revolution has been a transformative force in the last decade.

Even governments have been impacted by this revolution – from the way they interact with citizens to how they deliver #publicservices.

But many #governments have taken a fragmented approach to the digital revolution by not creating a specific Digital Ministry.

This has left them ill-equipped to deal with the issues that arise from this transformation and ultimately unable to create the best environment for their citizens or meet their needs.

As a result, disjointed approaches are adopted across government departments, which can be detrimental to overall outcomes and strategy.

At the heart of this fragmented approach is a misunderstanding of what #digitaltransformation actually means.

It requires a complete rethinking of how government works, how it engages with its citizens and how it adopts new innovations.

#digitalpolicymaking #digitalgovernmentprogram #digitalgovernmentprograms

Source: https://lnkd.in/dXBGuuG2

SUNDAY, 17 APRIL 2022

The Brazilian government includes gov techs in its digital strategy

Brazil’s digital strategy has been modified to include activities targeted at improving engagement with government startups as well as system interoperability and consolidation.

The revisions to President Jair Bolsonaro’s decree are aimed at improving the quality of citizen #services offered through the Gov.br platform.

One of the important strategies to allow these changes, according to the government, is the participation of gov tech (technology-based businesses focused on the public sector).

This update comes as a way to encourage the development of better tools and services, which the government hopes will help Brazilians more easily interact with their country’s #publicagencies.

#DigitalBrazil #ebrazil #digitalgovernmentprogram

Source: https://lnkd.in/epcnfgBP

THURSDAY, 14 APRIL 2022

Rethinking citizens' experience in the digital era post-pandemic

The pandemic has forced governments to accelerate the adoption of digital technologies.

For citizens, this will result in a more digital experience and will mean greater use of digital services.

And as a result, they want to interact more with their governments through digital channels.

#Governments need to embrace new ways of working, taking into account the end goal and purpose of their actions, to satisfy citizens’ needs in the digital age.

Government-to-citizen (G2C) experiences can vary widely, which means the role of #technology and human factors in creating citizen experiences is becoming increasingly important.

#digitalID #digitaleconomy #digitalgovernments #digitalervices #onlinepublicservices #digitaltech

Source: https://lnkd.in/eeNnHBHq

WEDNESDAY, 13 APRIL 2022

World Government Summit announces key partners shaping a new era of agile government

In Dubai at the Future Museum, partners were announced to help shape a new era of faster, better, and ‘cheaper’ governance.

The eighth edition World Government Summit (WGS-2022), held in Dubai brought together top government officials, business leaders, and heads of nonprofits to help shape the future.

It will also help design a post-pandemic era marked by rapid and inclusive socio-economic recovery.

The World Government Summit brings together government officials, thought leaders, and industry experts to discuss global issues’ latest ideas and solutions.

#digitalID #digitaleconomy #digitalgovernments #digitalervices #onlinepublicservices #digitaltech

Source: https://lnkd.in/eBUbax3m

WEDNESDAY, 13 APRIL 2022

#UAE: Driving licences will be delivered by drones

The government of the United Arab Emirates intends to use drones to deliver some papers and documents, including citizens’ Emirates identity cards (EID), driving licences, and other documents.

UAE’s love of high-technology gadgets and its display of wealth can be seen in this, the country’s highly advanced drone project.

However, a six-month test period will determine how well the new delivery drones will operate in Dubai before the program is introduced to the rest of the UAE within a year.

It’s safe to say that this is the first project of its kind in the world, and it shows the government’s efforts toward upgrading its services.

#digitalUAE #eUAE #digitalgovernment #digitalstrategy #digitalisation

Source: https://lnkd.in/exXsAAts

TUESDAY, 12 APRIL 2022

#EBRD supports the digital transformation of the Suez Canal Economic Zone

The Suez Canal Economic Zone has begun a project to create an efficient, competitive and eco-friendly business environment with the help of the European Bank for Reconstruction and Development (EBRD).

The digital facilities will provide the speed, efficiency and convenience needed to deliver investor services effectively, including licences and permits.

An attractive business hub will position the SCZone as an international trade and services centre, expected to create job opportunities for Egyptians.

Moreover, the SCZone has established a ‘one-stop shop’ to deal with administrative formalities so that investors can manage their services more easily.

#digitalpublicservices #digitalgovernment #digitalgovernments #digitalisation #digitalization

Source: https://lnkd.in/eBd3PZ2p

MONDAY, 11 APRIL 2022

Eight countries have agreed on a set of common principles for #digitalidentity

The above mentioned countries are Australia, Canada, Finland, Israel, New Zealand, Singapore, the Netherlands, and the United Kingdom.

In 2020, they came together to create the digital identity working group (DIWG), where they discussed ways to make digital identity a key component of the global #digitaltrade and travel ecosystem.

The #DIWG announced a set of principles that seek to define elements and best practices for mutual recognition and interoperability of digital identity infrastructures.

These principles include:

openness,
transparency,
user-centricity,
reusability,
technology neutrality and data portability,
inclusion and accessibility,
security and privacy,
multilingualism,
effectiveness and efficiency.
administrative simplicity,
preservation of information,

#digitalgovernmentprogram #digitalgovernmentprograms #digitalprogram #digitalgovernment

Source: https://lnkd.in/eKsqA88K

MONDAY, 11 APRIL 2022

US State governments are letting go of their relationships with mainframes

US State governments are letting go of their relationships with mainframes

State governments have historically relied upon mainframe systems to run many of their most critical applications, and the reasons are obvious.

Mainframes could support large-scale applications that ran mission-critical processes, they were typically highly secure, and they offered an impressive degree of reliability.

But as these agencies confront a growing need for digital transformation, they find themselves working with legacy systems that can’t easily be linked to new technologies or modernized in a way that makes sense for their business.

The benefits of adopting modern IT solutions are clear for state governments.

They can lower costs, simplify support and provide a path toward modernization in terms of both technology and process.

#digitalgovernmentprogram#digitalgovernmentprograms#digitalprogram#digitalgovernment

SUNDAY, 10 APRIL 2022

Strong collaboration is key to protecting Canadian's digital identities

According to an expert panel, #Canada is still a considerably away from digital identity applications.

However, it has the chance to advance thanks to its active market and collaboration between these participants.

Canadians trust that both the government and financial institutions will safeguard their personal information.

Joni Brennan from the Digital Identity Association of Canada (DIACC) says this is a positive starting point for building digital identity-based solutions and services.

He claims that the diverse community of Canadian stakeholders—including DIACC’s 90+ member organizations—makes Canada a leader in protecting privacy issues.

#digitalcanada #ecanada #digitalinfrastructure #digitalisation

Source: https://lnkd.in/enFsGnhv

SATURDAY, 09 APRIL 2022

The new #digitalgovernments will be hybrid and secure

The world has changed, and governments need to adapt.

The digital revolution has created a new kind of consumer: one who is used to instant access and ease of use, who is more informed than ever before, and who has high expectations.

In the public sector, we are seeing the rise of what I call “hybrid government” — the ability to combine data, use artificial intelligence and machine learning to improve the quality of services while also improving security and privacy.

There is an increasing push for governments to become more digital, with many exploring blockchain applications that could improve public records management.

I believe that blockchain can help address some of these challenges and increase efficiency and transparency in ways that will contribute to a more efficient and secure environment for delivering #governmentservices.

#digitalpolicymaking #digitalgovernmentprogram #digitalgovernmentprograms #digitalgovernment #digitalisation

Source: https://lnkd.in/eUviQk2t

WEDNESDAY, 06 APRIL 2022

Singapore's government is adding mobile driver's licenses to its digital ID platform

As part of a plan to make it easier for Singaporeans to use digital services, the government has announced that it will add more digital ID cards to the Singpass digital government platform and expand its payment wallet service.

The SNDGG, a government agency, says that from the beginning of April, Singpass #digitalID app users with valid CorpPass accounts can see their company profiles and information.

Corppass is the authorization system to give access to digital services, enabling employees to carry out corporate operations with the government.

Meanwhile, the Singaporean government plans to issue digital driver’s licenses that will include more information about drivers than physical licenses do.

#esingapore #digitalsingapore #publicservices #onlinepublicservices

 Source: https://lnkd.in/eXbEYzV2

TUESDAY, 05 APRIL 2022

Digital government transformation: A new dawn for #Indonesia

#Digitalgovernment transformation in the wake of COVID-19 is a reminder that the pandemic has accelerated rather than delayed government digitization.

Indonesia’s progress in this regard is heartening, as it moves beyond the initial immediate response to provide longer-term improvements in public services and citizens’ experiences.

However, there are solutions that can help the country get back on its feet after the pandemic.

The use of new #technologies, such as artificial intelligence (AI), cloud computing and data analytics, can help Indonesia become more agile, make better decisions and create a stronger economy.

#eindonesia #digitalindonesia #digitalgovernment #digitalgov

Source: https://lnkd.in/eBYnutDX

SUNDAY, 03 APRIL 2022

#UAE leads the Arab World in the #digital transition

More than 300 senior government officials, CIOs, IT experts, and ICT firms from different came together in February in Dubai to discuss how to unlock a $3 trillion open-data economy.

This comes at a time when the UAE leads the Arab world in digital innovation, as shown by its high ranking in the UN’s Online Service Index.

Governments that participated in that conference are turning their attention to the data they collect in order to make more informed decisions about how best to lead their country.

Saudi Arabia at the same time continues working toward becoming one of the top ten digital countries by 2030.

It ranked 43 in the United Nations EDGI Report in 2021, but it is aiming to improve its ranking to 38 this year.

#digitalUAE #eUAE #digitalgovernment #digitalstrategy #digitalisation

Source: https://lnkd.in/ejzPSaWM

TUESDAY, 29 MARCH 2022

#UAE has become the Middle East's digital asset champion

The United Arab Emirates will reportedly begin to issue federal licenses for virtual asset service providers by the end of the first quarter of 2022.

The move is part of a complex regulatory framework the United Arab Emirates is working on—an effort that may make the country one of the world’s most crypto-friendly jurisdictions.

In Dubai, 22 of the 30 VASPs are located in the free zones of DMCC (Dubai Multi Commodities Centre) (DMCC).

Abu Dhabi Global Market (ADGM) hosts six. And the Dubai Silicon Oasis (DSO) hosts one.

At the same time that some major countries are severely restricting cryptocurrencies, the UAE is working to create a safe regulatory environment for businesses dealing with digital assets.

#TDRA #digitalUAE #eUAE #digitalgov #digitalgovs

Source: https://lnkd.in/eg6ixyCU

SATURDAY, 26 MARCH 2022

#Africa needs smarter investment in Digital Infrastructure

That makes Africa a ripe target for investment in digital infrastructure and access to #technology tools to help develop its 21st-century workforce.

 

Source: brookings.edu/blog/africa-in

SATURDAY, 26 MARCH 2022

#Africa needs smarter investment in Digital Infrastructure

That makes Africa a ripe target for investment in digital infrastructure and access to #technology tools to help develop its 21st-century workforce.

 

Source: brookings.edu/blog/africa-in

FRIDAY, 25 MARCH 2022

#Digitaltechnologies are transforming the public sector in countries around the world

#Digitaltechnologies are transforming the public sector in countries around the world.

These governments can even compete with developed countries in public digital service provision with the right platforms.

 

Source: brookings.edu/research/digit

FRIDAY, 25 MARCH 2022

The UK is investing £23 million in efforts to promote skills and diversity

The UK is investing £23 million in efforts to promote skills and diversity in artificial intelligence (AI) jobs, as the government’s data ethics centre will lay out the ways in which AI can be used ethically.

 

Source: gov.uk/government/new

FRIDAY, 25 MARCH 2022

#IntelligentAutomation accelerates #digitaltransformation in the public sector

Organisations are looking for digital transformation solutions to drive better outcomes at a lower cost to taxpayers in the public sector.

Intelligent automation is one of the fastest, most effective ways for governments to make this shift and jump-start their digital transformation efforts.

The technology combines robotic process automation (RPA), machine learning, and artificial intelligence (AI) to automate repetitive tasks and support decision making at scale.

Rather than being an end in itself, intelligent automation accelerates digital transformation, enabling organisations to do more with less and increasing the speed at which projects can be delivered.

#digitalpolicymaking #digitalgovernmentprogram #digitalgovernmentprograms #digitalprogram

Source: https://lnkd.in/eaGsbMEs

WEDNESDAY, 23 MARCH 2022

Budget 2022 is #digitising India's growth opportunities

India’s Union Budget 2022 has created an ecosystem for a digital economy and booming FinTech industry, resulting in a balance between macro-growth and all-inclusive welfare.

The Finance Minister has proposed that energy-storage systems, including dense charging infrastructure and grid-scale battery systems, be included in the harmonised list of infrastructure projects.

The #government has also recognised that making payments via digital channels is user-friendly and cost-effective.

This serves as a huge motivation for furthering these initiatives.

Establishing 75 digital banking facilities across 75 districts is fantastic and sums up the government’s futuristic outlook.

#digitalprogram #digitalgovernment #digitalisation #digitalindia #eIndia

Source: https://lnkd.in/etyn_HGS

WEDNESDAY, 23 MARCH 2022

Saudi Arabia: #digitaltransformation spending hits $3.19bn annually

According to Turki Almana the executive director of investment at the Kingdom’s Digital Government Authority, Saudi’s spending on digital transformation has hit $3.19 billion a year.

Alarabiya reported that the #government is investing in #cloudcomputing, new emerging technologies, and open-source government software.

It plans to shift spending from capital items to operational costs and free up government assets for private sector investment under partnership schemes.

There are different types of partnerships, including full allocation models, where the government platform is fully owned by the private sector or agreements that involve income sharing.

#digitalsaudiarabia #esaudiarabia #digitalservices #digitalpublicservices

Source: https://lnkd.in/eJ5Wzy24

SATURDAY, 19 MARCH 2022

#TDRA helps drive #UAE's #digitaltransformation through key initiatives

The Telecommunications and Digital Government Regulatory Authority—the federal government agency in charge of oversight for the UAE’s telecommunications and digital sectors—recently released its Digital Transformation Enablers report.

This report highlights the critical milestones of the digital transformation process through a series of initiatives.

The UAE leads the Arab world in digital progress and preparedness for the future.

It ranks among the world’s best countries in terms of digital government transformation (the only Arab nation in this group)

It came ninth globally in the IMD Digital Competitiveness Ranking.

2.66 million people use UAEPass, a platform that allows residents and visitors to access government services using a unified digital identity.

The #UAE was one of the first countries to launch the e-government project at the beginning of the millennium, and it is now at the forefront of technology.

#digitalUAE#eUAE#digitalgov#digitalgovs#digitalgovernments

FRIDAY, 18 MARCH 2022

Dubai: Sheikh Hamdan approves Services 360 policy

Under this policy, the #government plans to save more than 2 million euros (Dhs1bn) in five years’ time by eliminating nine million customer visits per year to service centres at government departments.

It plans to provide citizens with a range of services,

– including 100% proactive and automated services,
– 90% integrated services,
– and 90% customer service without the physical presence of citizens.

The government’s projects include an initiative to provide a fully digitally-enabled customer experience, such as by allowing citizens to use the UAE Pass to access any #governmentalservices.

#digitaldubai#edubai#digitalservices#digitalpublicservices#services360

FRIDAY, 18 MARCH 2022

#Ireland has launched a new national #digitalstrategy

The Irish government is looking to turn the recent economic recession into a positive by fostering #technology industries and building on Ireland’s reputation as a European headquarters for many high-tech multinationals.

Today, the government announced the launch of a new national digital strategy, Harnessing Digital – The Digital Ireland Framework, aimed at bringing together all of its departments to use technology more effectively.

This high-level framework is a way to support Ireland’s ambition of being one of the leaders in digital developments in Europe and around the world.

The framework focuses on developing #digitalinfrastructure and economy that everyone can use, regardless of age or social status.

#digitalpolicymaking #digitalgovernmentprogram #digitalgovernmentprograms #digitalprogram

Source: https://lnkd.in/etsgJ3bb

THURSDAY, 17 MARCH 2022

#India: The government will hold off on mandating farmer enrolment in digital agri ecosystem

The Union government has delayed its decision to make it mandatory for farmers to enrol in a system that connects farmers, farm service companies, and cultivators.

This decision comes after privacy concerns expressed by farming unions.

Thus, the #government is currently in discussions with experts to consider how farmers’ data can be stored on a #digitalinfrastructure that will hold records such as land ownership and farm yields – potentially worth thousands of crores of rupees.

In a bid to transition from an economy dependent on subsidies, India’s government wants to move toward a fully market-driven digital farm economy.

For this reason, in a move to help the government plan better, raise farmers’ incomes, and bring efficiency to the agriculture sector, it will provide incentives for agriculture.

#digitalgovernmentprogram #digitalgovernmentprograms #digitalprogram #digitalgovernment #digitalisation #digitalindia #eIndia

Source: https://lnkd.in/ehm6vBZr

WEDNESDAY, 16 MARCH 2022

#DSA teams with the #UK gov' to advance #digitalinclusion

The Dynamic Spectrum Alliance has partnered with the UK’s Digital Access Programme to co-fund news projects promoting digital inclusion in Brazil, Indonesia, Kenya, Nigeria, and South Africa.

The Digital Access Programme was developed by the UK’s Foreign, Commonwealth and Development Office in collaboration with the DCMS Department.

The programme will use each department’s respective network to help bring #digitalaccess to more people worldwide.

In the end, it will build the foundation for #ICT regulators in these countries to incentivise innovative and flexible spectrum frameworks.

Source: https://lnkd.in/ezcvt8eP

WEDNESDAY, 16 MARCH 2022

#Australia: States and territories agree on a national #digitalidentity system

According to the country’s digital and data ministers, Australians should soon be able to verify their identity online when accessing government services.

The government has been accepting public feedback on legislation that will oversee the Australian Government Digital Identity System, but it has not yet introduced this legislation.

Digital and data ministers met this week to discuss a new national #IT system and agreed that it would be a priority for 2022.

They also agreed to boost how their government departments work together on ICT procurement in order to find cost efficiency and better services delivery.

#digitalprogram #digitalgovernment #digitalisation #digitalaustralia #eaustralia

Source: https://lnkd.in/eGnAAcMT

TUESDAY, 15 MARCH 2022

The Cambodian Digital Government Policy 2022-2035 is finally put into use

The Cambodian government has put the Digital Government Policy 2022-2035 in practice to create a more helping environment for society’s development of digital technology.

The 14-year-old #digitalstrategy for the federal #government is intended to improve quality of life and public trust by increasing the efficiency with which public services are provided.

The policy aims to deliver better government services by modernising the country’s #digitalinfrastructure and encouraging reform in all sectors (such as healthcare, transport, education, manufacturing, and so on) while boosting public confidence in the government’s efforts.

#digitalpolicymaking #digitalgovernmentprogram #digitalgovernmentprograms #digitalprogram

Source: https://lnkd.in/exWQgtta

MONDAY, 14 MARCH 2022

#UAE: New platform launched to verify official #digitaldocuments

The Telecommunications and Digital Government Regulatory Authority (TDRA) announced the “UAE Verify” platform launch.

That is a system that allows government bodies and private entities to verify the authenticity of digital documents without the need for hard copies or true copies.

The “UAE Verify” platform uses blockchain technology to create a shared ledger for recording the history of financial transactions, contracts, and different documents.

This technology allows users to convert their original documents into digital authenticated records with privacy and security in mind.

As a part of the UAE Government’s Digital Government Roadmap, the UAE Verify #digitalplatform was launched to provide 100 per cent #digitalgovernment services accessible to people, businesses, and employees of the federal government.

#UAEinnovates2022 #TDRA #digitalUAE #eUAE #digitalgov #digitalgovs

Source: https://www.khaleejtimes.com/tech/uae-new-platform-launched-to-verify-official-digital-documents-issued-by-government-entities

WEDNESDAY, 09 MARCH 2022

Top job application tips for public servants to land #digitalroles in government

In a Twitter thread, British civil servant Harry Vos shared his advice on getting an interview at the UK Government Digital Service (GDS).

The top tip he had was “to make it as easy as possible for the sifters to score you as high as possible”.

He said that when sifting through the applications, recruiters look for candidates who have the skills needed for the job, and they might take up to 1-3 minutes to read each application.

He also recommended that job-seekers include a cover letter when applying for jobs, with subheadings matching the position’s bullet points to help sifters identify their skills.

#digitalgovernment #digitalgov #digitalgovs #digitalgovernments #digitalgovernmentpolicy #digitaljobs

Source: https://www.globalgovernmentforum.com/top-job-application-tips-for-digital-roles-in-government/

WEDNESDAY, 09 MARCH 2022

The European Commission has put forward a declaration to promote #digitalrights and principles for #EUcitizens

At the end of January, the Commission proposed to the European Parliament and Council of the European Union to adopt a declaration of rights and principles to guide the future digital transformation of Europe.

The draft declaration on digital rights and principles aims to give everyone a clear idea of what Europe is doing to promote and defend the rights of its citizens.

It will help both policymakers and companies work with new technologies.

After all, “the legal framework of the EU and the principles and values it embodies should be respected online as they are offline.”

#digitalEU #digitalpolicymaking #digitalgovernmentprogram #digitalgovernmentprograms #digitalprogram

Source: https://ec.europa.eu/commission/presscorner/detail/en/IP_22_452

MONDAY, 07 MARCH 2022

Citizens will be able to rate digital services in #Brazil!

The Federal Government of Brazil has announced that it will enable citizens to rate #digitalservice provision and set minimum standards for online services.

The ministry wants to bring users into the process of evaluating #publicservices by collecting data in ways that are simple, reliable, and anonymous.

The assessment is designed to provide technical information, which can be used by public services to design, monitor, and improve their services from a user’s perspective.

It will also be an essential tool in prioritizing digital improvement efforts and promoting transparency, with monthly user ratings available online in a ranking format.

#DigitalBrazil #ebrazil #digitalgovernmentprogram #digitalgovernmentprograms #digitalprogram #digitalgovernment

Source: https://www.zdnet.com/article/citizens-to-rate-digital-services-in-brazil/

WEDNESDAY, 02 MARCH 2022

#India is consulting with stakeholders on a national digital identity project

The Indian government recently announced a new plan to introduce #digitalIDs, which would allow citizens to link their existing digital IDs (such as PAN, Aadhaar, driver’s license, and passport numbers) and access them through a federated ID system.

The Ministry of Electronics and Information Technology has launched consultations for the realization of the project, which will continue until the end of this month.

Under the proposed draft, the #digitalID can be used as a key to open a central registry storing data from state and central governments.

This will reduce the number of times one must prove his or her identity because the various IDs will be linked to one another.

#digitalpolicymaking#digitalgovernmentprogram#digitalgovernmentprograms

SATURDAY, 26 FEBRUARY 2022

UK: Government sets out plans for the new digital pensions dashboard

The #government has recently opened a consultation on new pension regulation, outlining its plans to make savers’ access to pensions more efficient through a digital dashboard.

The Department for Work and Pensions (DWP) is leading the consultation that will draw on the experiences of savers, pensions managers, and fintech companies.

Industry experts will get their say on how to modernise pension access.

According to the Department for Work and Pensions (DWP), the Government’s #digitalpensions dashboard is designed to simplify access to pensions and “revolutionise the way people interact with them.”

Draft legislation has proposed a ‘find and view’ approach to the dashboard that will allow savers to find what pensions savings they have racked up, as well as any relevant information on them.

#digitalUK #eUK #digitalgovernmet #digitalpublicservices #digitalservices #governmentservice

SATURDAY, 26 FEBRUARY 2022

The 2022 Digital Government Service market research assessment is out.

The market for #digitalgovernment services is rapidly expanding—and with it, the need for geographic and global business data.

That’s the conclusion of the 2022 report, which investigates market segmentation and the multiple creative opportunities accessible.

According to the study, these are the most prominent market players:
Granicus
Government Technology Agency
BCG
Digital Government and Service NL
Digital.govt.NZ
NEC Corporation
Siteimprove
Accenture
Safaricom PLC

Moreover, according to the Digital Government Service assessment, multi-featured commodity offerings could contribute to market expansion throughout the predicted period.

#digitalservices #digitalpublicservices #digitalgovernment #digitalgovernments #digitalisation

THURSDAY, 24 FEBRUARY 2022

#DGA launches 'Digital Saudi' pavilion in conjunction with LEAP conference

Thirty government agencies in #SaudiArabia participated in the Digital Government Authority’s LEAP Conference, taking place from Feb. 1 to 3, 2022, in Riyadh.

LEAP—organised by the Ministry of Communications and Information Technology (MCIT)— shared stories of success in #digitaltransformation and displays government #digitalservices that elevate the quality of life of individuals and businesses.

The event saw international participation from the Republic of Estonia and the Sultanate of Oman.

The signing of strategic agreements and launches of 15 new digital government products and services for more than 30 government agencies were done during LEAP.

#digitalsaudiarabia #esaudiarabia #digitalservices #digitalpublicservices

Source: https://saudigazette.com.sa/article/616488/SAUDI-ARABIA/DGA-launches-Digital-Saudi-pavilion-in-conjunction-with-LEAP-conference

WEDNESDAY, 23 FEBRUARY 2022

#Ontario: the Minister of Digital Government encourages local governments to collaborate with the province

After the pandemic, Ontario and its municipalities must work together to “build back better”, says Kaleed Rasheed, Ontario’s Associate Minister of Digital Government.

Through collaboration, he says the public sector can “build more convenient, reliable #government, saving time and money for the people of Ontario.”

Rasheed listed several provincial initiatives aimed at helping municipalities digitally transform their services.

The new Streamline Development Approval Fund, the Municipal Modernization Program, and other initiatives are among the government’s efforts to accelerate digitalisation.

Last week, the Ontario government announced a $45 million fund to eliminate bureaucracy in the application-appraisal process for anyone building new homes.

#digitalcanada #e-canada #digitalinfrastructure #digitalisation #digitalontario

Source: https://www.itworldcanada.com/article/ontario-minister-of-digital-government-encourages-municipal-collaboration-with-province/471276

MONDAY, 21 FEBRUARY 2022

#Singapore: (DGX) allows digital leaders to discuss relevant issues related to digitalisation

Organised by the Smart Nation and Digital Government Group Singapore, The Digital Government Exchange (DGX) is a platform that facilitates information exchange and sharing of experiences among international leaders in digital government.

DGX WGs is an annual event that brings together international experts to share and discuss ideas on #digitalgovernance.

The platform also features technical Working Groups (WG) where countries can help deep dive into specific topics relevant to governments’ digitalisation drive.

Attendees of the 2021 event shared their experiences and opportunities on #Cloud#Digitalidentity, Data governance, and Digital maturity.

#esingapore #digitalsingapore #publicservices #onlinepublicservices

Source: https://opengovasia.com/digital-government-and-digital-identity-in-singapore/

MONDAY, 21 FEBRUARY 2022

#Singapore: (DGX) allows digital leaders to discuss relevant issues related to digitalisation

Organised by the Smart Nation and Digital Government Group Singapore, The Digital Government Exchange (DGX) is a platform that facilitates information exchange and sharing of experiences among international leaders in digital government.

DGX WGs is an annual event that brings together international experts to share and discuss ideas on #digitalgovernance.

The platform also features technical Working Groups (WG) where countries can help deep dive into specific topics relevant to governments’ digitalisation drive.

Attendees of the 2021 event shared their experiences and opportunities on #Cloud#Digitalidentity, Data governance, and Digital maturity.

#esingapore #digitalsingapore #publicservices #onlinepublicservices

Source: https://opengovasia.com/digital-government-and-digital-identity-in-singapore/

SATURDAY, 19 FEBRUARY 2022

Pakistan: NADRA will convert ID cards into digital wallets

The National Database and Registration Authority (Nadra) is turning the computerised national identity cards into digital wallets as part of the government’s Digital Pakistan vision.

An update to an already existing app is likely to be made available later this year.

According to NADRA’s chief Tariq Malik, “75,000 overseas Pakistanis have processed their national ID card from the comfort of their homes by using the app.”

With the lunch of this app, Pakistan is the first country to implement contactless biometric acquisition and verification using smartphone cameras.

#epakistan #digitalpakistan #digitalgovernment #digitalisation

Source: https://www.dawn.com/news/1672385

FRIDAY, 18 FEBRUARY 2022

United Nations report: #Africa shows encouraging growth in e-services

The United Nations’ latest E-Government Survey notes that governments worldwide are expanding their efforts in #digitaltransformation.

However, one region that is showing more growth is the African continent.

The number of countries in Africa with low e-government development index (EGDI) values dropped from 26 in 2016 to only seven in 2020 (Mauritius, Seychelles, South Africa and Tunisia)

But, not many African countries boast very high EGDI values (Mauritius, Seychelles, South Africa and Tunisia), while in Europe, 33 countries have ‘very high’ EGDI values, and in Asia 15.

The African governments’ efforts in digitalisation are bearing fruit.

Most of them have:
expanded e-participation,
delivered e-government as a platform,
used intelligent technologies
adopted data-centric approaches to service delivery and government policy.

#digitalafrica #eafrica #digitalisation #digitalgovs #digitalgov #digitalleader

Source: https://allafrica.com/stories/202112210172.html

TUESDAY, 15 FEBRUARY 2022

#Canada improves digital access to well-being and #mentalhealth

The mental health of Canadians remains a concern for the Canadian Government as citizens continue to face the uncertainty and challenges created by COVID-19 and its variants.

To help people manage their mental well-being, Carolyn Bennett, the Minister of Mental Health and addictions, launched the PocketWell app.

Through #PocketWell, people can access various #mentalhealth and well-being tools, such as a self-assessment tool and tracker.

They can also connect with mental health and substance use professionals through their phones.

The launch of PocketWell is part of WTC’s (Wellness Together Canada) continuous efforts to improve its services based on the feedback of its users.

#digitalcanada #e-canada #digitalinfrastructure #digitalisation #digitalization #digitalgovernment #digitalgovs #onlinpublicservices

Source: https://www.newswire.ca/news-releases/government-of-canada-improves-digital-access-to-mental-health-and-substance-use-resources-during-the-covid-19-pandemic-884287543.html

MONDAY, 14 FEBRUARY 2022

Inland Revenue #NewZealand: here's how data is key to driving #digitaltransformation

Over the last seven years, Inland Revenue NZ has undergone a NZ$1.3 billion programme to improve its #digitalservices, boost compliance, and save taxpayers’ money.

According to the agency’s 3data and analytics chief Tina MacLean, the digital transformation program focused on “people, platform, process, and policy” at the same time.

How was that possible?
Through the intelligent use of the data.

The agency implemented a data intelligence platform and quickly established the operability of the new technology, which was achieved within three months.

Tina MacLean says, “We don’t think of ourselves as cutting edge…But, I feel proud to be spending taxpayers’ money wisely. We’re making a difference. And that is so rewarding.”

#digitalnewzealand #enewzealand #digitaleconomy #digitalgovernment #digitalgov #digitalgovs #digitalgovernments #digitalgovernmentpolicy #digitalhealth

Source: https://www.globalgovernmentforum.com/the-power-of-data-in-digital-transformation-inland-revenue-new-zealand-shares-its-experience/

MONDAY, 14 FEBRUARY 2022

The worldwide increase of products with #biometrics integrated for security

There has been a massive adaption of the different #biometrictechnologies all around the world, and one of the key growth areas is the governments.

So, let’s take a look at some trends around the world:

Iraq’s central bank is encouraging different financial institutions to use Zwipe technology to bring them to market this year.
The Canadian province of Quebec’s #digitalwallets can hold government and private-issued identity documents.
India is finally ready to launch its biometric passports, following a successful pilot of 20,000 travel and ID documents.
South Africa is praising the benefits of a planned digital ID system backed by biometrics known as the #NIS.

This will be an exciting year for the governmental digital transformation!

#digitalservices #digitalpublicservices #digitalgovernment #digitalgovernments #digitalisation #digitalization #digitaltransformation

Source: https://www.biometricupdate.com/202201/biometric-consumer-gadgets-neat-but-key-growth-areas-tied-to-banks-autos-government

SATURDAY, 12 FEBRUARY 2022

#SaudiArabia & #Iraq strengthen their cooperation in the #digitaleconomy and government

Recently the Ministers of Communications and Information Technology from both countries met to discuss their cooperation in a bid to strengthen their economy and #publicadministration.

The meeting reviewed the experience of both countries in the field of #digitaltransformation and the development of communications infrastructure.

This collaboration has contributed to increasing their status in this area and supporting the growth of technology companies in different markets.

Moreover, the Saudi-Iraqi Technical Forum was held, where they reviewed the trends and initiatives in Saudi Arabia and Iraq.

#digitalgovernmentprogram #digitalgovernmentprograms #digitalprogram

Source: https://saudigazette.com.sa/article/615661

TUESDAY, 08 FEBRUARY 2022

What should the #publicsector expect in 2022?

If there’s one thing good out of the #Covid pandemic, that would be the “good” disruption it brought to different industries and sectors.

As the public sector has been forced to cut back on expenses, it has had to find new ways to do more with less in a bid to control costs.

So, what are some areas the public administration should pay attention to?

As uncertainty around the pandemic continues, people will be more at ease with sharing #data with different #publicservices.

Cloud adoption will accelerate faster as the demand for alternative infrastructure increases.

Data will play a more critical role in offering better, more personalised services.

#digitalpolicymaking #digitalgovernmentprogram #digitalgovernmentprograms #digitalprogram #digitalgovernment #digitalisation

Source: https://www.civilserviceworld.com/professions/article/2022-the-year-the-public-sector-fights-back

SUNDAY, 06 FEBRUARY 2022

Digital ID is the building block for modern #publicservice delivery

This is the conclusion of the paper ‘Digital Government: Foundations for Global Development and Democracy’ written by senior fellows at the Brookings Institute.

According to the report, there are four building blocks critical for digital government:

A digital identity system
Data collection and management platform,
Digital payments capability
Core data registries.

Moreover, governmental investment in digital infrastructure and leadership and the quest for innovation can help create an ideal environment for the implementation of a digital government service delivery model.

#digitalID #digitaleconomy #digitalgovernments #digitalervices #onlinepublicservices #digitaltech

SATURDAY, 05 FEBRUARY 2022

The timetable for investment in #digitalhealth

The Italian Minister of Health and Minister for Technological Innovation and Digital Transition announced the Italian government’s intent to invest in digital health.

These investments are part of the Italian Recovery and Resilience Plan (RRP) which the European Council approved in July 2021.

The Italian government plans to invest €15.63 billion in the healthcare sector under the RRP.

Some of the fields where the funds will focus are:

Healthcare data infrastructure
Telemedicine platform
Telemedicine services

#digitalhealth #healthcare #health #healthtech #ehealth #telemedicine #telehealth #covid

Source: https://www.natlawreview.com/article/italian-ministers-announce-timetable-investment-digital-health

TUESDAY, 01 FEBRUARY 2022

Saint Vincent and the Grenadines Government to undergo #digitaltransformation

The government is planning to invest millions in e-governance to bring back the conveniences of using state offices after having been criticised for long lines and slow transaction processes.

Camillo Gonsalves – Minister of Finance, Economic Planning and Information Technology– said a few words.

“The new digitalisation project will enable the digital government, digitise specific priority services, fill infrastructural gaps and place citizens at the centre of the transformation process.”

The US$94 million Digital Transformation project involves the OECS Secretariat, Dominica, Grenada, St Lucia, St Vincent and the Grenadines.

The government will begin the multi-year digital transformation this year.

#digitalStVincent #digitalgovernment #digitalgov #digitalgovs #digitalgovernments #digitalgovernmentpolicy #digitaleconomy

Source: https://searchlight.vc/news/2022/01/14/government-to-undergo-digital-transformation/

TUESDAY, 01 FEBRUARY 2022

Estonia's CIO: our country remains a digital leader in Europe

Did you know that #Estonia was the first country to appoint a state-level chief information officer?

Well, setting an IT and security strategy for a company is challenging, but being responsible for an entire country’s digital strategy is an entirely different experience.

Siim Sikkut is the government’s #CIO, whose role is to launch and steer strategic initiatives, set strategy and policies, and regulate in areas of digital government and cybersecurity in the country.

In a recent interview, he claims that Estonia is focused much more on the transformation part of the whole government and #publicadministration.

After all, “we have to manage the change, not only the tech part.” – he says.

According to the Digital Leader, Estonia will drive change by making use of different tech trends that create trusted and secure solutions.

#digitalestonia #digitalisation #digitalization #digitalgovernment #digitalgovs #onlinpublicservices

Source: https://www.siliconrepublic.com/enterprise/estonia-digital-nation-tech-siim-sikkut

SUNDAY, 31 JANUARY 2022

The Cambodia-Korea Digital Government Cooperation Center is finally launched

The Digital Government Cooperation Center or DGCC is a hub for fostering #digitalcooperation between the two nations.

It will host events and workshops that provide insight into the governments’ approach to #digitalpolicymaking.

As part of the United Nations 2030 Sustainable Development Goals, this project aims to support a #government that uses smart infrastructure and #digitaltechnologies.

The ceremony was attended by Post Minister Chea Vandeth, South Korean Ambassador Park Heung-kyeong, and officials from the Korea International Cooperation Agency Cambodia office.

The initiative aims to modernise the governance system and create a conducive environment, boosting an inclusive digital economy and society.

#digitalKorea #digitalCambodia #digitalgovernments #digitalservices

Source: https://www.khmertimeskh.com/501001568/korean-funded-digital-government-cooperation-centre-launched/

SATURDAY, 29 JANUARY 2022

Global report: senior officials lack understanding of #digitalgovernments

New research from Global Government Forum has revealed different barriers to digital transformation shared across governments.

According to the interviews done for the research, most senior public officials do not “fit the bill” of a #digital champion.

Moreover, civil service recruitment and performance management weed out people who could bring these projects to fruition.

The report highlights that public servants are more focused on honing their political and policy skills than technical expertise in most countries.

This means that while many of these leaders have a good understanding of the #digitalagenda, they’re not quite sure how to realise that potential.

#digitalgovernmentprogram #digitalgovernmentprograms #digitalprogram #digitalgovernment #digitalisation

Source: https://www.globalgovernmentforum.com/global-report-reveals-senior-officials-lack-understanding-to-drive-digital-transformation-of-government/

THURSDAY, 27 JANUARY 2022

#UAE launches a new mobile service that displays identities of private companies

In UAE, the Telecommunications and the Digital Government Regulatory Authority (TDRA) has initiated a new feature that will identify the caller’s name of private companies on their phones.

This will be true both for landlines and mobile phones, even if it’s not saved as a contact.

The new feature will reduce the number of anonymous calls residents receive and provide information about the caller before answering the call.

The #DigitalAuthority initiated the implementation of this feature with the banking sector.

However, it plans to apply to other sectors, such as health, hospitality, education, and different industries in the later stages.

#digitalgovernment #digitalgov #digitalgovs #digitalgovernments #digitalgovernmentpolicy #digitaleconomy #digitalsociety #digitalisation

Source: https://www.khaleejtimes.com/telecom/uae-launches-new-service-that-displays-identities-of-private-companies

WEDNESDAY, 26 JANUARY 2022

Can New Zealand's government stand up to coming cyber threats?

Recently, we’ve seen some terrible revelations of #cybercriminals targeting #data from #publicagencies and businesses.

The threat of cyber attacks is growing exponentially, yet the government’s knowledge of what they should be doing to prevent them is not.

However, according to the Marc Daalder reports, this is about to change.

By the end of 2022, New Zealanders will be able to see a ranking of the country’s cyber resilience in terms of its capacity to withstand an online attack.

Also, officials state that there will be more focus on tracking how that ranking improves or deteriorates over time with regular reports.

#digitalnewzealand #enewzealand #digitalgovernment #digitalgov #digitalgovs #digitalgovernments #digitalgovernmentpolicy #digitaleconomy

Source: https://www.newsroom.co.nz/can-we-survive-coming-cyber-threats

WEDNESDAY, 26 JANUARY 2022

#UAE: Abu Dhabi will issue digital birth certificates for newborns

As part of their ongoing #digitaltransformation efforts and in collaboration with the Abu Dhabi Government Services platform (TAMM), the Department of Health has announced that birth certificates for newborns can now be issued digitally through “TAMM”.

Following childbirth, the newborn’s parents will receive a notification from the healthcare facility.

They will then be prompted to log in and upload the required documents so they can receive a digital copy of their baby’s birth certificate.

The new #digitalsystem has been effective as of December 30, 2021, and applies to newborns across the emirate.

This is only one of the new services that will be added to the platform.

#digitalUAE #eUAE #digitalgovernment #digitalstrategy #digitalisation #digitaltransformation #digitalpubliservices

Source: https://www.khaleejtimes.com/uae/uae-abu-dhabi-to-issue-digital-birth-certificates-for-newborns

TUESDAY, 25 JANUARY 2022

The forces changing user-controlled #digitalidentity in the US in 2022

Lately, businesses and the public administration have faced more online security threats than ever before.

With everything migrating to the #cloud and people relying more and more on the internet to connect with their #government or different businesses, it puts higher importance on #cybersecurity.

Theoretically, consumers want #dataprivacy and protection, but they have little power to pressure private organizations to build these features into their technology.

But what are the eight forces of change in 2022 that we should pay attention to?

Funding
Regulation
Technology maturity
Standardization
Technology productization
Private Sector Adoption
Government Adoption
End-User Adoption

#cyberthreats #cybersecurity #digitalservices #digitalpublicservices #digitalgovernment #digitalgovernments #digitalisation #digitalization #digitaltransformation #digitalinfrastructure

Source: https://www.biometricupdate.com/202112/the-forces-changing-user-controlled-digital-identity-in-2022

TUESDAY, 25 JANUARY 2022

#Ethiopia & #Malaysia plan for digital identity upgrades to improve service accessibility

Recently both countries are expanding into their #digitalID market with a national digital identity and #digitalsignatures project.

The purpose is to expand access to online services and build on the gains recorded in their digital ID pursuits.

In Ethiopia, the project intends to see the issuance of digital ID cards to about 95% of its citizens in the next four years.

In Malaysia, the #government is toward having new biometric-based ID cards in place by 2024.

The governments’ project will ensure seamless access to online services thanks to a trusted digital ID and verification system cost-effective.

#digitalservices #digitalpublicservices #digitalgovernment #digitalgovernments #digitalisation #digitalization #digitaltransformation #digitalinfrastructure

Source: https://www.biometricupdate.com/202201/ethiopia-malaysia-plan-for-digital-identity-upgrades-to-improve-access-to-services

MONDAY, 24 JANUARY 2022

Securing the global #digitaleconomy beyond the China challenge

Recently, the demand for technological #infrastructure has increased as countries at all levels of development modernize their information and communication networks.

#Governments and industry leaders have deployed—and continue to deploy—billions of dollars every year to make digital connectivity available to as many people as possible.

The investments could benefit local communities that otherwise lack any broadband technology but pose significant risks if networks are built without adequate safeguards.

The #UnitedStates has a role to play in securing the future of the internet and the global #digitaleconomy.

Thus, a revised route to #digital modernization will reduce China’s cyber power and influence, premised on open participation.

#digitalgovernment #digitalgov #digitalgovs #digitalgovernments #digitalgovernmentpolicy #digitaleconomy #digitalsociety #digitalisation

MONDAY, 24 JANUARY 2022

Saudi Arabia: one of the best progressing countries in #digitalgovernment

According to the World Digital Government Rankings Survey 2021, Saudi Arabia has climbed 23 ranks and is now considered one of the best progressing countries in the field of digital government.

The most recent survey of the 64-country index, issued by the Institute of digital government at #Waseda University and the International Academy of CIO, shows that Saudi Arabia ranks 30th in the general index and 11th among G20 countries.

The annual indicator measures the performance of #government#digitalservices, their contribution to innovation and integration, and the quality of life for beneficiaries.

It also determines how well they contribute to improving the efficiency of administrative and financial work.

#digitalsaudiarabia #esaudiarabia #digitalservices #digitalpublicservices#digitalgovernment #digitalgovernments #digitalisation #digitalization

MONDAY, 24 JANUARY 2022

#Korea: Yoon pledges' digital platform' for #governmentservices

The People Power Party presidential candidate Yoon Suk-yeol has recently pledged to build a digital system to integrate all government portals into one platform and provide personalized services.

If he gets elected, his government will adopt “My AI Portal” that will act like a “personal AI steward.”

The system would integrate all #governmentportals into one, and the citizens would have an account of their own to access all the public services.

Moreover, for all those unfamiliar with digital platforms, Yoon’s party said their administration would hire 10,000 digital guides to provide help.

#digitalKorea #digitalgovernment #digitalgov #digitalgovs #digitalgovernments #digitalgovernmentpolicy #digitaleconomy #digitalsociety #digitalisation

Source: http://www.koreaherald.com/view.php?ud=20220102000193

SUNDAY, 23 JANUARY 2022

California: Narrowing the #digitaldivide with pandemic benefits

The #COVID-19 pandemic has heightened the need for universal broadband access, so it is difficult for students to attend online classes and for parents to work at home.

The divide is particularly true for the low-income communities and those communities of colour.

Last May, the federal government established the Emergency Broadband Benefit program to help close America’s digital gap.

The program offers a subsidy of up to $50/month toward broadband service for different eligible households.

However, #data shows that the program is not reaching all those who need the help due to different factors such as lack of awareness and the multi-step application process.

If #governments want to really close the digital divide, they have to overcome these and other barriers as well.

#digitalgovernment #digitalgov #digitalgovs #digitalgovernments #digitalgovernmentpolicy #digitaleconomy #digitalsociety #digitalisation

Source: https://calmatters.org/commentary/2022/01/narrowing-the-digital-divide-with-pandemic-benefits/

SATURDAY, 22 JANUARY 2022

How much paperwork does it take to approve a government website in #Canada?

When Canadians engage with their federal #government, they often have to deal with a slew of paper forms, outdated websites, and even fax machines instead of apps and online forms and sites.

Delays in creating and launching official #governmentwebsites are caused by too much bureaucracy and red tape.

According to CDS lead developer Paul Craig, it takes longer to generate the documentation required to launch the project than to produce the actual website.

He feels the government should adopt a “less is better” policy when implementing new #technology or digital methods.

#digitalcanada #ecanada #digitalinfrastructure #digitalisation #digitalization #digitalgovernment #digitalgovs #onlinpublicservices

Source: https://nationalpost.com/news/politics/how-much-paperwork-does-it-take-to-approve-a-government-website-39230-words-worth

THURSDAY, 20 JANUARY 2022

Ways for the governments to sustain momentum in digital transformation

#Governments worldwide recognize that digital transformation is a key strategy for remaining relevant to #citizens and changing economies.

Some are forging ahead with new services, working quickly to experiment, learn, fail fast and pivot.

Others are just getting started; however, they all are looking for ways to gain and sustain momentum.

Let’s look at the areas where governments can hone their efforts:

Creating flexible, agile and modern workflows to maintain staff productivity and engagement.
Automated tracking and management tools that help monitor the real-time progress of their workforce
Delivering greater digital services for citizens, businesses and employees

#digitalservices #digitalpublicservices #digitalgovernment #digitalgovernments #digitalisation #digitalization #digitaltransformation  #digitalinfrastructure

Source: https://www.nextgov.com/ideas/2022/01/3-ways-government-sustain-momentum-digital-transformation/360288/

WEDNESDAY, 19 JANUARY 2022

#India plans single sign-on (SSO) for digital government services

The Indian government is planning to launch an #SSO service for access to a wide range of #government programs and benefits.

This means that citizens will use the same credentials to log in.

The common platform for state and central government services will reduce the burden of remembering many passwords for #governmentservices and will launch in or before August 2022.

The platform would be helpful for all citizens by guiding them with information about programs applicable to them, and a “National Digital Profile” would be created for everyone and be used to pre-fill government forms.

#digitalgovernmentprogram #digitalgovernmentprograms #digitalprogram #digitalgovernment #digitalisation #digitalindia #eIndia

Source: https://www.biometricupdate.com/202201/india-plans-single-sign-on-for-digital-government-services-aadhaar-fraud-ring-arrested

TUESDAY, 18 JANUARY 2022

Achieving transformation by focusing on the #digitalecosystem

Transformation means change, but not just any change will do.

It has to be digital transformation — and it’s not easy.

The fundamental first step is knowing your digital ecosystem, where all of your #digital touchpoints exist in a complex network.

Of course, government departments have different inter-departmental processes and are able to communicate with third-party suppliers or agencies.

However, the successful implementation of systems that #digitise these processes requires deep integration with daily work routines, as well as with other #ITsystems.

Moreover, many experts believe that success is achieved through centralised management within a largely dispersed data ecosystem.

#digitalservices #digitalpublicservices #digitalgovernment #digitalgovernments #digitalisation #digitalization #digitaltransformation  #digitalinfrastructure

Source: https://www.openaccessgovernment.org/digital-ecosystem-transformation/126450/

SUNDAY, 16 JANUARY 2022

How does digital government advance global development and democracy?

The conversation surrounding the role of governments and citizens in advancing global development and democracy has shifted in recent years.

#Digitaltools for communication, information and participation have fundamentally changed how people interact with each other, their governments and other public sector organisations.

While some governments have yet to fully embrace these new #technologies, others see the value they can bring — and are leading the way.

However, even the most comprehensive digital government initiative is likely to focus mainly on digitally specific components.

But, there are other components as well, achievable through building human capacity, strengthening government institutions, policies, and especially in advancing democracy and political participation.

#digitalservices #digitalpublicservices #digitalgovernment #digitalgovernments #digitalisation #digitalization #digitaltransformation  #digitalinfrastructure

Source:
https://www.brookings.edu/blog/up-front/2021/12/15/how-can-digital-government-advance-global-development-and-democracy/

SATURDAY, 15 JANUARY 2022

#Bahrain: #Digitaltransformation reduces #government operating expenses by 82%

The Information & eGovernment Authority (IGA) ‘s role in guiding the efforts to contain the novel coronavirus is a clear indication of its efficient crisis management work – according to Chief Executive Mohammed Ali Al Qaed.

Al Qaed noted that the government’s digital transformation led to a reduction of its operating expenses by 82% and led to savings in time by up to 76% without attending government service centres.

More than 1.6 million electronic transactions were completed during the first half of this year.

#digitalservices #digitalpublicservices #digitalgovernment #digitalgovernments #digitalisation #digitalization #digitaltransformation

Source: https://www.newsofbahrain.com/business/76690.html

WEDNESDAY, 12 JANUARY 2022

#Singapore and #UK conclude negotiations on a digital economy agreement

The trade deal between these countries is intended to boost digital trade and #data flows.

The agreement includes binding disciplines on such elements as data and cooperative aspects in a wide range of emerging and innovative areas—including

artificial intelligence (AI),
financial technology (fintech)
regulatory technology (regtech),
digital identities
legal technology.

Both countries have signed Memoranda of Understanding (MOUs) in Digital Identities, Digital Trade Facilitation, and Cyber Security.

These partnerships make #digitaltransactions more accessible, safer and cheaper.

It also enables businesses in both countries to seize opportunities in the growing #digitaleconomy.

#digitalsingapore #digitalUK #esingapore #eUK #digitalcollaborations #digitalgovernments

Source: https://opengovasia.com/singapore-uk-conclude-negotiations-on-digital-economy-agreement/

MONDAY, 10 JANUARY 2022

Thailand’s increased #IT spendings were driven by excellent digital outcomes in 2021

#Digitaltechnology has become a critical part of the economy in Thailand, and the government’s spendings have only increased in the last few months.

According to a research firm, Thailand’s IT spending is expected to grow 6.4% year-on-year to THB871 billion in 2022, with solid growth in enterprise software, driven by continued hybrid work and remote services.

Moreover, to advance the country’s position in the global #digitaleconomy, the government has focused on 5G technology and its potential.

The Ministry of Digitalisation has accelerated the push to pilot the use of 5G technology in nine projects spread out all over the country.

These include an initiative in agriculture, health, industry, education, transportation and Smart City.

#digitalthailand #ethailand #digitalgovernment #digitalstrategy #digitalisation #digitaltransformation #digitalpubliservices #publicservices

SUNDAY, 09 JANUARY 2022

#NewZealand: the public and private sector partner to boost cybersecurity

In New Zealand, the Government Communications Security Bureau is partnering with #cybersecurity providers in the private sector to prevent millions of dollars of cyber harm.

How so?

The new cyber defence capability that was recently launched by the GCSB’s National Cyber Security Centre will make its cyber threat intelligence available to commercial cybersecurity providers.

This way, they can help defend their customers’ networks.

The Malware Free Networks (MFN) capability, which allows the sharing of indicators of malicious activity with security service providers, ensures that they can detect and disrupt malicious activity on their customers’ networks.

#digitalnewzealand #enewzealand #digitalgovernment #digitalgov #digitalgovs #digitalgovernments #digitalgovernmentpolicy #digitaleconomy #digitalsociety #digitalisation

SATURDAY, 08 JANUARY 2022

Saudi Arabia and #Egypt discuss IT cooperation

Amr Talaat, Egypt’s minister of communications and information technology, and the deputy minister of communications and #IT in #SaudiArabia, Haytham Al-Ohali, have discussed ways to enhance bilateral cooperation.

The key focuses of their discussions have been #digitaltransformation and #digitalcapacity building.

They discussed the possibility of organizing a hackathon in Egypt involving Egyptian youth—including computer programmers, developers, and content writers—to enrich Arabic #digitalcontent.

Both ministers talked about the development and initiatives taken in their respective countries and how collaboration would benefit their citizens.

#digitalservices #digitalpublicservices #digitalgovernment #digitalgovernments #digitalisation #digitalization #digitaltransformation  #digitalinfrastructure

Source: https://www.arabnews.com/node/1985056/business-economy

WEDNESDAY, 05 JANUARY 2022

#Digital minilaterals can revive international cooperation

Experts say that the increasing global upheaval—ranging from Covid-19, climate change, to population growth and the continuing financial crisis—has created an urgent need for international cooperation.

That’s where digital minilaterals can help.

In the “digital minilateral” network of government representatives, peer learning, support, and cooperation are facilitated by the use of digital culture, practices, processes, and #technologies.

However, if they are to work effectively, digital minilaterals must depend on shared values as well as a pool of knowledge.

It will be interesting to see whether the new diplomatic groupings live up to their promise.

#digitalgovernment #digitalgov #digitalgovs #digitalgovernments #digitalgovernmentpolicy #digitaleconomy #digitalsociety #digitalisation

Source: https://www.brookings.edu/techstream/how-digital-minilaterals-can-revive-international-cooperation/

TUESDAY, 04 JANUARY 2022

The German government's agenda for digital regulatory compliance

The next German government, formed on December 7, 2021, signed its coalition agreement for the 2021 to 2025 tenure.

The coalition agreement has a lot of #digitalplans across various fields because #digitalisation is a top priority for the new #government.

Volker Wissing will be responsible for implementing the coalition’s plans for digitalisation in #Germany, but the plans will also influence many other policy domains.

However, the field of digital regulatory compliance is increasingly influenced by binding rules at the European level that will limit the scope for national action in the future.

#egermany #digitalgermany #egov #digitalgovernments #itservices #digitalinnovation #digitaltech #informationsecurity #digitaltechnology #publicservices

Source: https://www.jdsupra.com/legalnews/2021-to-2025-the-incoming-german-4412456/

SUNDAY, 02 JANUARY 2022

#Vietnam added 5,600 newly established digital technology businesses in 2021

According to Deputy Director of Information Technology Department Nguyen Thanh Tuyen, Vietnam currently has about 64,000 #digitaltechnology enterprises with more than one million employees.

According to the official VNPT, Viettel, CMC, and FPT have taken an active part in the development of digital government and #digitaleconomy in Vietnam by contributing to the building of national digital platforms.

The country’s digital technology industry has achieved impressive growth results even during the pandemic.

While most countries were struggling with the challenges brought by Covid-19, Vietnam managed to become one of the few economies that noticed positive growth.

#digitalvietnam #evietnam #digitalgovernment #digitalgov #digitalgovs #digitalgovernments #digitalgovernmentpolicy #digitaleconomy #digitalsociety

Source: https://opengovasia.com/vietnam-added-5600-new-digital-technology-firms-in-2021/

SATURDAY, 01 JANUARY 2022

#Australia updates its digital government strategy

The Federal Government has indicated its commitment to greater #digital collaboration across the various departments.

The update to the federal government’s Digital Government Strategy, released recently, highlights the importance of architecture alignment.

Why? Because the government needs a unifying plan to align its business, design, and investment strategies.

Some of the goals of the strategy include
producing higher efficiency
reducing costs for the government
Stimulating innovation and investment
establishing the country’s leadership on the global digital agenda

The introduction of this type of architecture will help the government become future-ready and digital.

#digitalgovernmentprogram #digitalgovernmentprograms #digitalprogram #digitalgovernment #digitalisation #digitalaustralia #eaustralia

Source: https://www.itnews.com.au/digitalnation/digitalnation/news/commonwealth-updates-its-digital-government-strategy-573576

THURSDAY, 30 DECEMBER 2021

Crown Prince, Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum: #Dubai becomes world's first government to turn 100% #digital

Dubai Government has moved to 100 per cent digital transactions and procedures to ensure residents of Dubai can enjoy the full benefits of a #digitisedgovernment services platform.

In a statement this week, Sheikh Hamdan said that the achievement of this goal marks the beginning of a “new stage” in Dubai’s digitisation efforts.

The Dubai Crown Prince told reporters that the government plans to implement long-term strategies to turn Dubai into a hub for digital life over the next five decades.

Dubai’s accomplishment helps underscore the emirate’s status as a leading #digitalcapital and its government’s efforts to enhance its operating efficiencies by optimising customer experiences.

#digitaldubai #edubai #digitalservices #digitalpublicservices #digitalgovernment #digitalgovernments #digitalisation #digitalization

Source: https://www.livemint.com/news/world/dubai-becomes-world-s-first-govt-to-turn-100-digital-prince-sheikh-hamdan-11639354149027.html

TUESDAY, 28 DECEMBER 2021

The new Digital Government Strategy aims to make #Australia a world-leading digital government

Stuart Robert – the Minister for Employment, Workforce, Skills and Family Business – presented the Morrison Government’s plan to become a global leader in #digitalgovernment.

The Minister said he will drive an initiative to speed up the #digitalisation process, making sure that the initiative is focused on people’s needs as opposed to government structures.

Also, the government has announced a refocus for the DTA (Digital Transformation Agency).

It has moved the Digital Transformation Agency to the central portfolio of the Prime Minister and Cabinet.

This agency is tasked with providing strategic advice, oversight, and assurance for the government’s entire #digitalestate.

#digitalgovernmentprogram #digitalgovernmentprograms #digitalprogram #digitalgovernment #digitalisation #digitalaustralia #eaustralia

THURSDAY, 23 DECEMBER 2021

The Colorado Digital Service has named Matthew McAllister as its new director

The agency’s founding director, Kelly Taylor, will step aside to make room for McAllister, who brings with him experience in the Peace Corps’ innovation office.

The Colorado Digital Service is housed within the Colorado Governor’s Office of Information Technology.

According to the group’s website, the agency is “a team of senior engineers, human-centred design specialists, product managers and procurement and contracting specialists.”

To date, the Colorado Digital Service has worked on a number of diverse projects, including support of contact tracing in response to the COVID-19 pandemic.

#ecolorado #digitalicolorado #digitalgovernment #digitalgov #digitalgovs #digitalgovernments #digitalgovernmentpolicy #digitaleconomy #digitalsociety

Source: https://www.govtech.com/civic/whats-new-in-civic-tech-colorado-digital-service-picks-new-lead

TUESDAY, 21 DECEMBER 2021

Finally: a #machinelearning model that understands object relationships

Many deep learning models have trouble seeing relationships between many objects globally, but Massachusetts Institute of Technology (MIT) researchers have overcome this problem.

Their model, which represents relationships individually and combines them to form an overall representation, allows it to generate more accurate images from text descriptions of scenes containing multiple objects.

This technology can be used to build robots that can perform complex tasks, and it can also help robots interact with the environments they are in more like humans do.

#machinelearning #artificialintelligence #ai #digitalisation #technology #technological

Source: https://opengovasia.com/the-development-of-machine-learning-model-that-understands-object-relationships/

MONDAY, 20 DECEMBER 2021

#UAE finally legalises #digitalsignatures

UAE’s Telecommunications and Digital Government Regulatory Authority (TDRA) has announced the new Law, which boosts the legal value of digital signatures.

The Electronic Transactions and Trust Services Law is believed to enhance the #digitaleconomy and consolidate the UAE’s position as one of the leading countries in providing digital services.

This means that digital signatures can be accepted the same way legally as a handwritten signature.

Companies and individuals from within and outside the country can use the infrastructure to make transactions related to contracts, agreements, and other business transactions.

#TDRA #digitalUAE #eUAE #digitalgov #digitalgovs #digitalgovernments #digitalgovernmentpolicy #digitaleconomy #digitalsociety #digitalisation

Source: https://www.telecompaper.com/news/uae-legalises-digital-signatures–1405761

SATURDAY, 18 DECEMBER 2021

Ontario province delays #digitalID rollout as #governments unveil plans

According to the government, the #digitalidentification program was scheduled to launch in late 2021.

However, because of the launch of the proof-of-vaccination app -Verify Ontario – the rollout will be postponed to 2022.

This means that the details and specifics about the digital I.D. program will be announced sometime in the next year.

So, starting next year, Ontarians will be able to download electronic copies of their government-issued identification—like driver’s licences and health cards—to their digital wallet.

The government’s digital I.D. program will allow people and businesses to prove who they are both online and in-person without using a physical card.

In addition, according to the government, the digital I.D. offers greater privacy than a physical I.D. card.

#digitalcanada #ecanada #digitalinfrastructure #digitalisation #digitalization #digitalgovernment #digitalgovs #onlinpublicservices

Source: https://toronto.ctvnews.ca/ontario-delays-launch-of-digital-id-program-until-next-year-1.5669511

TUESDAY, 14 DECEMBER 2021

Here's what the new #Germangovernment has in store for #digitalisation

The new three-way coalition that will form the next German government is preparing programs to improve #digitalsectors while maintaining traditional economic strengths.

The coalition agreement called “Daring More Progress” foresees an annual 50 billion euros increase in investments that go into climate protection, digitalisation, and education.

The government has pledged to create a #digitalinfrastructure and develop new strategies concerning #artificialintelligence#blockchaintechnology, and other emerging #technologies.

It talks about
measures to lower the cost of energy through digitalisation
new incentive and financing programs for highly digitalised business models
and a comprehensive extension of the fibre optics network to improve access to high-speed internet service

#egermany #digitalgermany #egov #digitalgovernments #itservices #digitalinnovation #digitaltech #informationsecurity #digitaltechnology #publicservices

Source: https://www.prnewswire.com/news-releases/new-german-government-promises-businesses-continuity-with-new-accents-301431793.html

TUESDAY, 14 DECEMBER 2021

#U.S. #governmenttech should be more user friendly

A reputation for overspending and underperforming has made U.S. government #technology the worst according to its #citizens.

The #computer systems used by the public institutions are outdated and have remained largely unchanged since the Space Race era.

However, the pandemic showed exactly how far behind the technology is from what the people need.

Carnahan – the administrator of the General Services Administration- said that “Bad technology sinks good policy. That’s why we’re on a mission to ensure that government technology is more user-friendly and that we are smarter about how we buy it and use it. ”

#digitalgovernmentprogram #digitalgovernmentprograms #digitalprogram #digitalgovernment #digitalisation #digitalUSA

Source: https://www.seattletimes.com/business/a-fix-it-job-for-government-tech/

SUNDAY, 12 DECEMBER 2021

The #UK backs the call for a digital revolution of public services at the #DigitalNations summit

At the Digital Nations summit, hosted by the UK this year, ministers from different countries of the world met virtually to discuss the opportunities artificial intelligence, #bigdata and #digitalidentity offer.

In this summit, the #governments work together on issues relating to the transformation of government services into #digitalofferings.

During the event, Chris Philp—the UK Minister for Tech and Digital Economy—committed to using #digitaltechnology to improve #governmentservices and decision making.

He pointed to the UK government’s recently published National AI Strategy as an excellent example of the commitments — to increase algorithmic-assisted decisions’ transparency and invest in upskilling civil servants in data sciences — that the government has made.

#digitalUK #eUK #digitalgovernmet #digitalpublicservices #digitalservices #governmentservice

SATURDAY, 11 DECEMBER 2021

The city of #Pueblo was awarded the 2021 Digital Cities Survey award

In recognition of its success in using technology, the City of Pueblo was cited in the 2021 Digital Cities Survey, a study conducted by the Center for #DigitalGovernment.

The cities were chosen for funding because they will promote #cybersecurity#digitisation of services, #datatransparency, and community engagement.

During the pandemic, Pueblo city made strides in modernising its remote access, video conferencing and collaboration capabilities to support the ongoing pandemic.

The city also bolstered emerging technologies promoting its #digitaltransformation efforts and advancing its ‘zero trust’ approach to network security.

#digitalPablo #digitalgovernment #digitalgov #digitalgovs #digitalgovernments #digitalgovernmentpolicy

Source: https://news.yahoo.com/pueblo-awarded-2021-digital-cities-120318891.html?guce_referrer=aHR0cHM6Ly93d3cuZ29vZ2xlLmNvbS8&guce_referrer_sig=AQAAAFkKIWh8odbLWoiYt4LaXgPWYnIHxnBcJB0JcpEXMKBmiZP1eufiXDwmdVyJ4ZuDw0vzHWgLjOhBv3OKld8gUf27HLL_uXf2hn4LPrORG_qR8x4u-Bgm6MCPrgMWD4BoOK3KNGCycr8SkCejpeavq30SetmpjetolzCYqNNOcdRP

THURSDAY, 09 DECEMBER 2021

The #UAE government has launched the UAE API Marketplace to provide multiple digital services

The API Marketplace was established to develop digital solutions to help people live more easily in the UAE.

The government will connect with the private sector, app developers, and coders to develop fast and seamless digital services through an API provided by the government.

It has launched the first partnership on the platform between the Federal Tax Authority, the Telecommunications Regulatory Authority and Digital Government Authority, and Amazon.

This marketplace enables coders and developers to leverage government software interfaces in developing new solutions and services, which may provide seamless digital government services.

#digitalUAE #eUAE #digitalgovernment #digitalstrategy #digitalisation #digitaltransformation #digitalpubliservices

Source: https://www.wam.ae/en/details/1395302997226

WEDNESDAY, 08 DECEMBER 2021

'PayIt' is helping #governments improve their ROI

As new technologies and #digitalservices advance every day, #government agencies are exploring ways to adopt those technologies while improving their operations and meeting the needs of their citizens.

Forrester’s new study reveals that digital government services and payments agencies can achieve early and sustained success through PayIt’s platform, producing a 322% ROI, among other benefits.

Forrester found a noticeable increase in employee productivity when agencies used PayIt.

Moreover, according to the study, agency officials shared firsthand observations of employees getting more work done and feeling less burdened by their former, outdated computer systems.

The PayIt software allowed them to introduce a modular programming system to streamline their workflow.

#digitalgovernment #digitalgov #digitalgovs #digitalgovernments #digitalgovernmentpolicy

MONDAY, 06 DECEMBER 2021

Five #digitalidentity trends that are injecting trust back into #governance

Governance is about trust.

If a government does not trust its citizens by having reliable, accurate #IDsystems with secure authentication and the ability to identify anomalies, there can be no trusted relationship.

In the digital age, this is more important than ever, so here are some trends that are helping to instilling trust:

Decentralised identifiers and self-sovereign identity
Blockchain and other distributed ledger technologies
Encrypted health records
The rise of the Identity of Things (IDoT)
Enterprise-grade blockchain tools

#digitalservices #digitalgovernment

Source: https://www.openaccessgovernment.org/digital-identity-trends/125013/

SUNDAY, 05 DECEMBER 2021

According to the #unitednations 37% of the world’s population has never used the internet

So my humble advice to governments around the world, and especially digital government authorities/agencies etc. responsible for driving digital transformation across government.

Please build your digital government strategies based on a robust understanding of the Digital Maturity/Connetivity etc. of your respective country’s population.

Otherwise you risk contributing to a #digitaldivide and actually not serving your citizen’s.

Source: https://www.theguardian.com/technology/2021/nov/30/more-than-a-third-of-worlds-population-has-never-used-the-internet-says-un

SUNDAY, 05 DECEMBER 2021

#Australia: 55% of #digitalgovernment programs ‘failing to scale'

Government agencies differ in the objectives, makeup, and scalability of their #digitalprograms, according to a survey which was conducted by Gartner last month.

Digital government programs attracted more investment during the pandemic, but many governments have not yet fully translated the investment into results and outcomes.

Thus, those that have yet to innovate digitally should take inspiration from the momentum created by the digital disruption to drive their own digital transformation.

According to Gartner, some more digitally advanced governments make sustained, long-term commitments to digital and create balanced digital agendas that include both transformational and optimisation initiatives.

#digitalgovernmentprogram #digitalgovernmentprograms #digitalprogram #digitalgovernment #digitalisation #digitalaustralia #e-australia

Source: https://www.datamation.com/big-data/55-percent-digital-government-programs-failing-scale/

FRIDAY, 03 DECEMBER 2021

#Indonesia supports a stronger push for #digitaltransformation

Indonesia is the most prominent digital economy in Southeast Asia and is valued at $44 billion.

The #digitaleconomy in Indonesia has seen steady growth over the years and is expected to rise steadily until 2030.

According to Airlangga Hartarto – Coordinating Minister for Economic Affairs – The digital economy has had a very promising development in Indonesia. The total investment in digital platforms was around 38.7% which represents the highest in Southeast Asia.

Meanwhile, OpenGov Asia reported that the Indonesian government is making outstanding efforts to promote national economic recovery by speeding its digital transformation.

#eindonesia #digitalindonesia #digitalgovernment #digitalgov #digitalgovs #digitalgovernments #digitalgovernmentpolicy #digitaleconomy #digitalsociety

Source: https://opengovasia.com/indonesia-supports-stronger-push-for-digital-transformation/

THURSDAY, 02 DECEMBER 2021

#Bahrain: #Digitaltransformation reduces #government operating expenses by 82%

The Information & eGovernment Authority (IGA) ‘s role in guiding the efforts to contain the novel coronavirus is a clear indication of its efficient crisis management work – according to Chief Executive Mohammed Ali Al Qaed.

Al Qaed noted that the government’s digital transformation led to a reduction of its operating expenses by 82% and led to savings in time by up to 76% without attending government service centres.

More than 1.6 million electronic transactions were completed during the first half of this year.

#digitalservices #digitalpublicservices #digitalgovernment #digitalgovernments #digitalisation #digitalization #digitaltransformation

Source: https://www.newsofbahrain.com/business/76690.html

WEDNESDAY. 01 DECEMBER 2021

#Singapore launches national #AI schemes and adds $133M investment to research

The government has unveiled two new programs to drive #artificialintelligence in the #government and financial services sectors, respectively.

It also plans to invest $133.31 million in its national research and #innovation strategy to tap the #technology in critical areas, such as #healthcare and #education.

The goal is for Artificial Intelligence to be integrated into applications that can be deployed across all the #publicsector.

The government has highlighted artificial intelligence text analytics as another focus area, where it hopes to tap technologies such as Natural Language Processing (NLP) to decipher the information better.

#digitalgovernment #digitalgov #digitalgovs #digitalgovernments #digitalgovernmentpolicy

Source: https://www.zdnet.com/article/singapore-launches-national-ai-schemes-adds-133m-investment-to-research/

TUESDAY, 30 NOVEMBER 2021

#Malta recently became the best in Europe in #egovernment #services

According to the European Commission‘s eGovernment Benchmark Reports 2021, Malta has been ranked first out of 36 European countries.

It even surpassed #Estonia, which is one of the most #digitalisedgovernments in the world.

The report says that their digital government is the most user-centric, transparent, technologically enabled and open to users from other #Europeancountries.

The government said that Malta had first place in all criteria for this year, as well as in 2020 and the previous years.

Mario Cutajar, chief of public service, said that this attests to all of the work they have done in the last couple of years with an investment of 200 million euros in #technology so that #publicservices are accessible anywhere.

#digitalgovernment #digitalgov #digitalgovs #digitalgovernments #digitalgovernmentpolicy #digitaleconomy #digitalsociety

Source: https://timesofmalta.com/articles/view/malta-ranks-first-in-europe-for-e-government-services.914589

SUNDAY, 28 NOVEMBER 2021

European Commission will invest €2 billion towards #digitaltransition

This initiative is part of the efforts to strengthen the #digitalsolutions that benefit citizens and businesses alike.

There are three work programmes:

The main work programme wants to invest in #AI#cloudtechnology, quantum communications networks and make use of #digitalplatforms for all aspects of the economy and society.

Next, the European Commission plans to spend €269 million on #cybersecurity until the end of 2022.

The last programme focuses on the operation of the European Digital Innovation Hubs network, with a budget of €329 million.

#digitalgovernment #digitalgov #digitalgovs #digitalgovernments #digitalgovernmentpolicy

Source:
https://www.openaccessgovernment.org/digital-transition/124312/

SUNDAY, 28 NOVEMBER 2021

When it comes to approaching #cloudtechnology, #governmentleaders may need to focus on a more critical element than they initially realised: their workforce

Governments need to focus on citizen-centricity in their #cloudstrategies, says Deborah Snyder, Senior Fellow at the Center for Digital Government.

Building trust online involves a combination of technical and non-technical considerations.

Key strategies include:
Assess in-house skills
Identify training needs
Break down silos
Promote cloud literacy beyond #IT
Emphasise security training and awareness.
Leverage external skills
Address staff concerns

While #ITleaders must consider employment policy and other legal ramifications, they should also take a more personal approach; because employees are not just cogs in a machine.

#digitalservices #digitalpublicservices #digitalgovernment #digitalgovernments #digitalisation #digitalization #digitaltransformation

Source: https://www.govtech.com/futurecloud/preparing-government-employees-for-cloud

FRIDAY, 26 NOVEMBER 2021

The #Frenchgovernment will speed up the deployment of #opensource

The country’s roadmap for developing open source was presented by Public Transformation and Civil Service Minister Amélie de Montchalin on 9-10th November.

The vast majority of relations between citizens and #governmentalservices are now being digital, so the culture of transparency is critical for democratic trust.

It’s also a matter of #digitalsovereignty, according to Montchalin.

The source code for France Connect, a #digitalidentification system for #governmentservices used by over 30 million French people, will be publicly available in the next few days.

The Minister also added that she would do the same for the code that determines income tax deducted at the source.

#efrance #digitalfrance #digitalisation #digitalization #digitalgovernment #digitalgovs #onlinpublicservices

Source: https://www.euractiv.com/section/digital/news/french-government-seeks-to-speed-up-deployment-of-open-source/

THURSDAY, 25 NOVEMBER 2021

#Blockchaintechnology and biometrics enable #digitalID, according to a recent report

The report by Frost & Sullivan outlines how digital identity is poised to impact all sectors by improving the efficiency of different government #welfareprograms and benefits with increased transaction security measures.

By 2030, developments in blockchain #technology will establish a single-token digital identity for individuals, allowing them to access work, health, government, and education #services.

#Nationalidentification programs are becoming increasingly popular across the world as countries establish a single, robust and unique database of citizens.

This is critical if they want to easily and effectively govern and monitor citizen activity.

#digitalgovernment #digitalgov #digitalgovs #digitalgovernments #digitalgovernmentpolicy

Source: https://www.biometricupdate.com/202111/integration-of-blockchain-and-biometrics-to-redefine-digital-identity-by-2030-report

WEDNESDAY, 24 NOVEMBER 2021

#SaudiArabia's has launched a regulatory sandbox initiative for #governmenttechnology companies

This initiative aims to enhance digital government services in the Kingdom and address the different challenges facing companies in digital #governmentservices.

Why a sandbox?

Because it is a controlled environment supervised by a regulatory authority (DGA in this case), allowing experimentation in products and services.

The #Digital Government Authority increases the efficiency and quality of digital platforms, harmonising government procedures and strengthening the partnership between the public and #privatesectors.

This initiative is in line with the objectives of #SaudiVision in achieving #digitalleadership by 2030.

#digitalgovernment #digitalgov #digitalgovs #digitalgovernments #digitalgovernmentpolicy
#digitalsaudi

Source: https://www.arabnews.com/node/1963806/business-economy

SUNDAY, 21 NOVEMBER 2021

The #Vietnamese #digitaltransformation program prioritises #education

The national programme aims to manage the construction of a #digitaleconomy#government, and society and form Vietnamese #digitaltechnology enterprises to develop competitive strength at the global level.

The #government aims to use #technology to deliver better quality services and support efficient decision-making.

Furthermore, it hopes to formulate and optimise policies and aid socio-economic development.

According to the Minister of Information and Communications (MIC), Nguyen Manh Hung MIC and the Ministry of Education and Training are collaborating on the digital transformation of the education sector.

#digitalvietnam #evietnam #digitalisation #digitalization #digitalgovernment #digitalgovs #onlinpublicservices

Source: https://opengovasia.com/vietnam-digital-transformation-programme-prioritises-education/

SUNDAY, 21 NOVEMBER 2021

#Togo - one of the world's poorest countries - found a better way than many developed countries to activate a stimulus

The Covid-19 pandemic has been a catastrophe claiming millions of lives and plunging millions of others into extreme poverty.

This increase also marked a new high-water mark for government spending on #socialassistance.

A large share of the money was given in the form of cash payments.

While other countries could rely on tax #data and unemployment rolls to make the payments, Togo found a better and smarter way.

A country with about 8 million people took less than two weeks to design and launch an all-digital system.

People with no tax or payroll records were identified, enrolled in the program, and paid without any in-person contact.

A truly excellent achievement for Togo!

#digitalestonia #digitalisation #digitalization #digitalgovernment #digitalgovs #onlinpublicservices

Source: https://www.bloomberg.com/news/features/2021-11-08/how-togo-made-all-digital-government-stimulus-system-in-two-weeks

SATURDAY, 20 NOVEMBER 2021

#Diversity in #government #digitalservices is a win-win

Digital services are one of the fastest-growing industries currently.

However, #smallbusinesses, especially women-owned, struggle to compete with more established companies.

Connecting them with willing, inclusive mentorship along with capital investments creates an equitable environment for businesses in underrepresented communities.

This will ultimately promote economic growth at all levels of society as we look forward to 2022.

After all, a diversified supply chain will only enhance the delivery of the government’s digital services.

A more comprehensive offering can only improve customer service.

#digitalgovernment #digitalgov #digitalgovs #digitalgovernments #digitalgovernmentpolicy #digitaleconomy #digitalsociety

Source: https://www.govexec.com/management/2021/11/diversity-government-digital-services-win-win/186806/

THURSDAY, 18 NOVEMBER 2021

A new 'more efficient' #ThailandPass is going to come out

The Ministry of Foreign Affairs will soon begin a campaign on the new Thailand Pass system, which will replace certificates of entry (COE) for visitors to #Thailand when the country reopens on Nov 1.

To ensure an efficient border crossing for Thai and foreign travellers, the Department of Consular Affairs is collaborating with the Digital Government Development Agency (DGA) on the “Thailand Pass” system.

This Web-based system allows visitors to fill in their travel and health information and upload related documents before travelling to Thailand.

#digitalgovernment #digitalgov #digitalgovs #digitalgovernments #digitalgovernmentpolicy

Source: https://www.bangkokpost.com/thailand/general/2203003/govt-talks-up-new-more-efficient-thailand-pass

WEDNESDAY, 17 NOVEMBER 2021

#Vietnam releases nationwide #digitaltransformation index

Da Nang tops the Digital Transformation Index (DTI) 2020 rankings for localities nationwide in all three key pillars: digital government, digital economy and digital society.

The rankings are part of the DTI 2020 report, which was recently officially released at a conference.

The report aimed to provide an overview of the digital transformation situation in Vietnam in 2020.

It helps predict how Vietnamese internet users will behave and helps #government ministries, offices, and localities develop #digitaltransformation solutions.

The top ten cities and provinces include

Da Nang,
Thua Thien-Hue,
Bac Ninh,
Quang Ninh,
Ho Chi Minh City,
Tien Giang,
Can Tho,
Ninh Binh,
Kien Giang,
Bac Giang.

Vietnam Economic Times

#evietnam #digitalvietnam #digitalgovernment #digitalgov #digitalgovs #digitalgovernments #digitalgovernmentpolicy #digitaleconomy #digitalsociety

Source: https://opengovasia.com/vietnam-releases-nationwide-digital-transformation-index/

TUESDAY, 16 NOVEMBER 2021

#AI is allowing the #USgovernment to monitor its spending and keep track of every dollar

The Bureau of the Fiscal Service they are using artificial intelligence to improve government oversight.

For example, AI helps convert appropriation bills into structured data so agencies can assign spending data to specific programs.

This saves time by making the process easier for them through data visualizations and other visual tools.

With data availability a growing concern, we are preparing for the future where synthetic datasets will be able to help ease access to #publicdata.

#digitalgovernment #digitalgov #digitalgovs #digitalgovernments #digitalgovernmentpolicy

Source: https://www.forbes.com/sites/cognitiveworld/2021/10/30/ai-is-keeping-watch-over-government-spending/?sh=6e90d11c62d3

SUNDAY, 14 NOVEMBER 2021

The #Frenchgovernment will invest €650 million in #digitalhealth

France can be a “leader in digital health,” Health Minister Olivier Véran has said, announcing the investment plan to accelerate its national #digitalhealthstrategy.

Most of the budget will be focused on the growth of leadership in research and innovation.

In order to do that, digital health initiatives have been launched to cover a variety of needs, including prevention, teleconsultations, surgical robots, and medical devices that include artificial intelligence.

The second-largest investment, amounting to 168 million euros, will be used for clinical trials to test innovations in digital health services for medical facilities.

Part of the money will be spent training digital health professionals and for “large-scale” deployments in #France and internationally.

Government of France

#efrance #digitalfrance #digitalisation #digitalization #digitalgovernment #digitalgovs #onlinpublicservices

Source:
https://www.euractiv.com/section/health-consumers/news/french-government-to-invest-650-million-euros-in-digital-health/

SATURDAY, 13 NOVEMBER 2021

While most of the #EU came to a halt due to the pandemic, #Estonia continued to lead e-government efforts

I never get tired of speaking about Estonia’s achievements in digital transformation.

After all, it is one of the most #digitallyadvanced countries in the world.

They were pioneers in internet development, and their digital infrastructure has continually evolved so they can efficiently communicate with their citizens.

As a world leader in government e-gov, Estonia has made it its mission to ensure that “Everybody’s connected” and empowered with #digitalrights.

When a security loophole is discovered, the #Estoniangovernment invites manufacturers to open dialogue with the public and manufacturers to coach them through the e-ID.

Estonia’s #digitalgovernment is powered by clear policies, balanced incentives, and open data.

All of these are shaped by strong foundations in cyber security, which are built upon the implementation of technology.

e-EstoniaWork in EstoniaInvest in Estonia

#eestonia #digitalestonia #digitalisation #digitalization #digitalgovernment #digitalgovs #onlinpublicservices

Source: https://www.wbtv.com/prnewswire/2021/10/14/deciphering-estonia-how-does-it-lead-digital-transformation/

FRIDAY, 12 NOVEMBER 2021

Outdated #governmenttech increases #cyberthreats

There is an ongoing digital revolution, with more and more organizations seeking to modernize their operations.

They are turning their digital capabilities into serious value by streamlining processes, reducing costs, improving customer service and boosting efficiency.

However, cyber-attacks have become a bigger threat today than ever before.

That’s because governments have been slowly updating their software and hardware for years.

#Governmentagencies have failed to upgrade outdated computer systems, leaving them vulnerable to even basic cyber-threats.

The result is a disaster waiting to happen – a significant breach of security that could put national security at risk.

#digitalgovernment #digitalgov #digitalgovs #digitalgovernments #digitalgovernmentpolicy #digitaleconomy #digitalsociety

Source: https://www.openaccessgovernment.org/outdated-government-tech-increases-cyber-threats/123235/

THURSDAY, 11 NOVEMBER 2021

600,000 MyGov accounts are connected to the #Australian #digitalidentity

Charles McHardie AM, the deputy CEO of Services Australia, has recently provided an update on the new enhanced #MyGovplatform.

The service will house #digitalidentity, biometric verification and allow data to be shared across government departments.

Currently, 4 million citizens have created a MyGovID. These citizens have created 82 000 digital identities using #biometrictechnology.

According to McHardie, digital identity will allow eligible customers to do their business online while also preventing them from having to prove their identity in person over and over again.

#eaustralia #digitalaustralia #digitalisation #digitalization #digitalgovernment #digitalgovs #onlinpublicservices #governmentservices #digitalpublicservices

Source: https://www.governmentnews.com.au/600k-mygov-accounts-now-connected-to-digital-id/

TUESDAY, 09 NOVEMBER 2021

The government agency "Innovate UK" will be receiving more funding

 was the winner of the week regarding having a budgeting boost.

A member of parliament has praised its work during a speech in the House of Commons.

Sunak praised the work of the organization and pledged an increase in its annual budget.

Innovative UK’s current tally of yearly funding stands at £700m; in the second year of the spending review period, this will be raised to £800m, and the following year it will bring a budget of £1.1bn.

Its mission is to support businesses to develop and realize the potential of new ideas, including those from the UK’s world-class research base.

#digitalisation#digitalization#digitalgovernment#digitalgovs#onlinpublicservices#itservices#digitalinnovation#digitaltech#informationsecurity#digitaltechnology

MONDAY, 08 NOVEMBER 2021

The #Australiangovernment plans to expand the 'digital identity’ system has caused turbulence

The government is seeking input to create a “trusted digital identity” system, which aims to streamline the entire experience.

It will ensure people don’t have to repeatedly identify themselves when accessing a range of #governmentservices.

However, collecting #personaldata for tracing purposes has been criticized by several advocacy groups, who say the practice creates an environment of fear and self-surveillance of innocent people.

The move to #digitalidentity has tremendous potential. But if handled improperly, the transition could carry significant risks, which need to be addressed.

#eaustralia #digitalaustralia #digitalisation #digitalization #digitalgovernment #digitalgovs #onlinpublicservices #governmentservices #digitalpublicservices

Source: https://theconversation.com/the-government-wants-to-expand-the-digital-identity-system-that-lets-australians-access-services-there-are-many-potential-pitfalls-170550

SUNDAY, 07 NOVEMBER 2021

Globally, #governments are innovating #digitally, taking inspiration from the software industry

Open source is becoming the new normal.

There is a growing awareness of the importance of open-source software and a willingness to contribute back.

Moreover, there is strong momentum behind this trend and a compelling case for collaboration in the era of the global #pandemic.

The various apps and solutions that have emerged to combat the global health crisis demonstrate that organizations can quickly provide innovative mobile solutions that solve real-world challenges.

With a startup mentality, lean methodology and frequent mini-releases, governments can better adapt to circumstances, achieve results where they otherwise would not. Frankly, they can do more with less.

#digitalservices #digitalpublicservices #digitalgovernment #digitalgovernments #digitalisation #digitalization #digitaltransformation

Source: https://www.openaccessgovernment.org/transforming-government-software-development-and-digital-services/123050/

SATURDAY, 06 NOVEMBER 2021

#USgovernments rely on #technology to offer #digitalservices

In the US, Local and State government officials are strengthening security to protect #digitalizedresources, accelerating project timelines with low-code/no-code software development.

The COVID-19 restriction on in-person services gives state and local governments the motivation for technology spending.

And the federal government’s economic stimulus measures provide a significant portion of the funds.

#Chatbots and #voicebots are among the fastest-growing technologies used by #publicauthorities and agencies.

Their usage to communicate with the public is likely to continue even after the initial surge of interest caused by the pandemic.

What’s more, government agencies are now looking for more opportunities to deploy them and implement them.

LinkedIn for CreatorsLinkedIn News

#digitalservices #digitalpublicservices #digitalgovernment #digitalgovernments #digitalisation #digitalization #digitaltransformation

Source: https://searchitchannel.techtarget.com/feature/State-and-local-government-technology-revs-digital-services

WEDNESDAY, 03 NOVEMBER 2021

Gartner: More than half of #digitalgovernment programs are failing to scale

Despite increased focus and investment, 55% of digital #governmentprograms are failing to scale. This is according to a survey from Gartner.

24% of government organizations were classified as digitally advanced.

These organizations were delivering against transformation-focused #digitalinitiatives, as well as initiatives that could be considered the optimization of existing practices.

It seems that experts are warning that there has to be more funding for further development of these initiatives.

Government CIOs should evaluate their organization’s #digitalmaturity, using the results to help #policymakers and stakeholders understand both the shortcomings and opportunities facing the government.

#digitalservices #digitalpublicservices #digitalgovernment #digitalgovernments #digitalisation #digitalization #digitaltransformation

Source: https://www.dqindia.com/more-than-half-of-digital-government-programs-are-failing-to-scale-survey/

TUESDAY, 02 NOVEMBER 2021

In #Indiana, #governmentchatbots are entering maturity

Governments are using #chatbots in many ways.

They are projected to grow significantly in popularity from preemptively helping citizens save time by allowing them to interact with the government in a seamless, speedy fashion.

As many citizens clamoured for services and information, many agencies turned to chatbots during the pandemic.

However, it seems like it was only the beginning.

According to the founder of the chatbot company, “The maturation of government chatbot use will make it a more common — and therefore more appealing — option for many agencies.”

#digitalservices #digitalpublicservices #digitalgovernment #digitalgovernments #digitalisation #digitalization #digitaltransformation

Source: https://www.govtech.com/biz/in-indiana-hints-of-government-chatbots-entering-maturity

TUESDAY, 02 NOVEMBER 2021

What will it take for #governmentAI to really take off?

AI applications are already impacting governments around the world.

Governments have been quick to embrace this new #technology as a way to increase efficiency and save money on rising staffing costs.

From predicting fine levels to tackling the plague of #cybercrime, the advantages of AI and #machinelearning mean that governments and public services need to tap into their potential.

But as plenty of nations dangle their feet in the water of AI, many still appear hesitant to dive headfirst into its huge potential.

According to a report from Gartner, confusion about technology and anxiety among government workers are among the main hurdles of AI employment from public agencies.

#digitalservices #digitalpublicservices #digitalgovernment #digitalgovernments #digitalisation #digitalization #digitaltransformation

Source: https://www.govtech.com/biz/what-will-it-take-for-government-ai-to-really-take-off

MONDAY, 01 NOVEMBER 2021

#AbuDhabi Government will showcase over 100 #digitalinitiatives, projects at #GITEX

The Abu Dhabi Government participated for the 10th time in GITEX Technology Week.

This is a popular event that showcases the latest innovations and technological breakthroughs from around the world, and took place in Dubai.

The government is collaborating with 31 public and academic entities to showcase the #digitaltransformation journey in the Emirate and how it will create a unique experience for visitors.

By participating in the GITEX Technology Week 2021, it’s aim was to explore new areas of collaboration, enhance engagement with technology companies, and leverage the capabilities of #technology professionals to support future projects of strategic significance.

#eabudhabi #digitalabudhabi #digitalisation #digitalization #digitalgovernment #digitalgovs #onlinpublicservices

Source: http://wam.ae/en/details/1395302976810

MONDAY, 01 NOVEMBER 2021

𝗧𝗵𝗲 𝗳𝘂𝘁𝘂𝗿𝗲 𝗼𝗳 𝗴𝗼𝘃𝗲𝗿𝗻𝗺𝗲𝗻𝘁: 𝗵𝗼𝘄 𝘄𝗶𝗹𝗹 𝗰𝗶𝘁𝗶𝘇𝗲𝗻𝘀' 𝘁𝗿𝘂𝘀𝘁 𝗶𝗻 𝗴𝗼𝘃𝗲𝗿𝗻𝗺𝗲𝗻𝘁 𝗯𝗲 𝗮𝗳𝗳𝗲𝗰𝘁𝗲𝗱

The move towards an increasingly #digital and global society is inevitable, and the expectations of the government – and its citizens – will change as a result.

Technology is advancing at an ever-increasing rate.

But one of the most important questions today is not what #technology can do but how it will affect the ability of governments to provide adequate services to the communities they are responsible for.

People expect their representatives to be “closer”, always available and able to help them and be accountable for their actions.

#digitalservices #digitalpublicservices #digitalgovernment #digitalgovernments #digitalisation #digitalization #digitaltransformation

Source: https://www.worldbank.org/en/events/2021/09/22/how-will-citizens-trust-in-government-be-affected

SUNDAY, 31 OCTOBER 2021

#Cybersecurity and the #governmentcloud

When most people think of government cloud, they envision military operations and classified data.

While those missions are important, the adoption of the cloud has brought an immense amount of value to other areas as well.

And as data centres age across the country, cybersecurity is growing as a big concern for #publicsector organisations as well as their customers because as organisations find ways to use the cloud, #informationsecurity has become an emphasis for #governmentalagencies throughout the world.

After all, cybersecurity is not only a concern but also a liability for agencies that store data in the #cloud.

#digitalservices #digitalpublicservices #digitalgovernment #digitalgovernments #digitalisation #digitalization #digitaltransformation

Source: https://www.govtech.com/futurecloud/cybersecurity-and-the-government-cloud

SATURDAY, 30 OCTOBER 2021

New Bill seeks to expand government #digitalidentity schemes to #Australia

Australia is working to become the trailblazer of a new #digital era.

Every Australian will have a digital identity that can be used to access essential services and manage their taxes. If you’ve heard rumours about it, you’re not alone.

The Trusted Digital Identity Bill 2021 follows the DTA spending years developing the Trusted Digital Identity Framework (TDIF), which eventually led to myGovID.

The new legislation seeks to expand the application of the #federaldigitalidentity system to state and territory governments as well as the private sector.

#eaustralia #digitalaustralia #digitalisation #digitalization #digitalgovernment #digitalgovs #onlinpublicservices #governmentservices #digitalpublicservices

Source: https://www.zdnet.com/article/new-digital-identity-bill-seeks-to-expand-government-scheme-to-state-level-and-private-sector/

FRIDAY, 29 OCTOBER 2021

#Philippines opens a #digitalID process for infants

In the country, more than 42 million people have now completed the initial stage of the process for the biometric national identity card (PhilID)

The authorities have announced that a digital ID card will be issued for children as proof of identity, and the authentication of the same can be done either online or offline.

In addition, parents and guardians now can register their children beforehand to avoid any issues with obtaining the card later on.

They can present their children’s birth certificates at the registration offices. The biometric information, including fingerprints, iris scans, and frontal photos, will be collected starting at five years old.

#ephilipines #digitalphilipines #digitalservices #digitalpublicservices #digitalgovernment #digitalgovernments

Source: https://www.biometricupdate.com/202110/philippines-opens-digital-id-process-for-infants

THURSDAY, 28 OCTOBER 2021

Managing #hybridcloud environments for #government

Hybrid cloud environments aren’t new, but they’re gaining steam among state and #localgovernment agencies that are trying to better manage #IT costs.

Establishing a hybrid cloud, or leveraging existing enterprise systems to build such an environment, can potentially save government agencies’ time, money and headaches in the long run.

While many city and county governments are still in the process of migrating traditional systems and applications to the cloud, 12% of respondents to CDG’s 2020 Digital States Survey reported they had moved more than half of their systems and applications to the cloud.

In order to achieve a 100% migration, it is necessary to:
Treat #cloud as part of the bigger picture
Determine priorities for cloud migration
Select specific cloud providers
Ensure adequate connectivity
Address organisational culture

#digitalservices #digitalpublicservices #digitalgovernment #digitalgovernments #digitalisation #digitalization #digitaltransformation

Source: https://www.govtech.com/futurecloud/managing-hybrid-cloud-environments-for-government

WEDNESDAY, 27 OCTOBER 2021

Why bridging the #digitaldivide requires both industry and government?

The digital divide has held back millions of the world’s poorest people, denying them access to opportunities and preventing them from entering the global economy.

The tensions between the government and the #privatesector are centuries old.

But for the first time in history, it’s becoming apparent that leaders can no longer tackle many of today’s biggest challenges alone, especially when it comes to problems with #digitalisation.

To succeed, they must break down all the barriers and work together: government and business, local and global, and across agencies and departments.

The Covid-19 #pandemic has exposed the vulnerability of minority communities, especially when it comes to broadband access, which makes the partnership even more critical.

#digitalservices #digitalpublicservices #digitalgovernment #digitalgovernments #digitalisation #digitalization #digitaltransformation

Source: https://fortune.com/2021/10/12/digital-divide-commerce-secretary-land-o-lakes-ceo/

TUESDAY, 26 OCTOBER 2021

All governments should become #digitalsocieties in the post-pandemic era

In the era of #digitaltechnology, many countries are struggling to develop and maintain a convenient and high-quality #egovernment platform.

It’s not always easy to do that due to outdated information; this issue is particularly prevalent in developing countries that face a number of problems such as slow Internet connection, lack of software compatibility with other systems, and more.

To survive in this #digitisedworld, leaders must be able to recognise and accept their countries’ potential for high-tech development and understand how to make the best use of it.

#digitalservices #digitalpublicservices #digitalgovernment #digitalgovernments #digitalisation #digitalization #digitaltransformation

Source: https://www.arabnews.com/node/1947421

MONDAY, 25 OCTOBER 2021

#SaudiArabia launches the Capability Development Program (Quodrat-Tech)

The Digital Government Authority has launched a program to help the Kingdom’s #publicsector become better equipped with the necessary skills and services.

The Authority’s governor, Ahmed bin Al-Suwayan, is making the best use of the program to partner with leading local and international universities worldwide to connect with academia for the latest practices in #digitaltransformation.

This program is the result of the implementation of the #SaudiVision2030, which is set to transform Saudi Arabia into a #digitalnation.

It is in collaboration with the Saudi Digital Academy and Future Skills Initiative, both of which are initiatives of the Ministry of Communications and Information Technology.

#esaudi #esaudiarabia #digitalsaudi #digitalservices #digitalpublicservices #digitalgovernment #digitalgovernments

Source: https://asumetech.com/saudi-arabia-digital-government-authority-launches-capability-development-program-quodrat-tech/

FRIDAY, 22 OCTOBER 2021

#ArtificialIntelligence can improve how people use #tech

In 2019, a survey found that just 13% of state governments in the US reported using artificial intelligence in some non-core part of their operations.

This survey yielded very different results three years later, with 60% of respondents reporting that #AI is currently in use in their enterprise.

This change can be attributed to the recent spike in government service demands.

When the Covid-19 pandemic hit, the states were forced to find new ways to cope with overwhelming citizen needs.

With the combined power of artificial intelligence, natural language processing and machine learning, #chatbots managed to increase operational efficiency and citizens’ satisfaction.

#digitalservices #digitalpublicservices #digitalgovernment #digitalgovernments #digitalisation #digitalization #digitaltransformation

TUESDAY, 19 OCTOBER 2021

Here's what the pandemic taught the #USgovernment about #digitalpayments

The Association of Government Accountants (AGA) has published a new report entitled “Embracing the future of government payments – federal and state agencies continue to reduce paper checks.”

According to it, digital payments took on more work for local and state governments during the Covid-19 pandemic.

Moreover, the report emphasises the importance of embracing such methods in the digital age for #publicagencies due to the cost-efficiency benefits.

The pandemic has really accelerated #innovation and #digitisation of #publicservices for state and local governments. They have now expanded the use of government-sponsored card programs to distribute federal and state benefits.

#eUSA #digitalUSA #digitalservices #digitalpublicservices #digitalgovernment #digitalgovernments

Source: https://www.flipsnack.com/FCAA7CF569B/embracing-the-future-of-government-payments/full-view.html

TUESDAY, 19 OCTOBER 2021

#VietnameseGovernment is looking to boost its #digitaleconomy post-pandemic

The National Assembly’s Foreign Affairs Committee recently held a seminar, which explored how the #digitaleconomy, including #digitalfinance and banking will be effective in transforming Vietnam’s economy.

According to Deputy Head of the Committee, Nguyen Manh Tien, the digital economy is a globally expanding trend as countries around the world look to increase their efficiency with #informationtechnology.

“However, despite #Vietnam having a good infrastructure, there are still challenges the country needs to overcome” – Tran Thi Lan Huong, the senior public administration expert from the World Bank, said.

At the same time, while Vietnam has made remarkable strides in building its #digitalcapacity; there were still shortcomings in bandwidth, transmission quality, mechanisms and policies.

#evietnam #digitalvietnam #digitalgovernment #digitalgov #digitalgovs #digitalgovernments #digitalgovernmentpolicy #digitaleconomy #digitalsociety

Source: https://opengovasia.com/vietnamese-government-looking-to-boost-digital-economy-post-covid-19/

TUESDAY, 19 OCTOBER 2021

How are Australia's states tracking with the #digitalgovernment?

After the Covid-19 #pandemic, Australia’s eight states and territories used their newly expanded budgets to commission an overhaul of their #digitalservices.

With limited time and resources, #governments had to rapidly adapt current techniques and practices in order to provide goods and services quickly.

But, despite the progress, there is still a #digitaldivide between governments across Australia, which largely depends on the level of digitally-enabled administration that exists in each state.

According to a government IT maturity index, which grades each state and territory on their progress, taking into account policy, strategy, governance, service delivery, and collaboration, the Australian Capital Territory and New South Wales are the top two forefront runners.

#eaustralia #digitalaustralia #digitalisation #digitalization #digitalgovernment #digitalgovs #onlinpublicservices #governmentservices #digitalpublicservices

MONDAY, 18 OCTOBER 2021

Digital society's lifeblood is data

Government data is a valuable resource that can help drive innovation, improve decision making and inform citizens.

How the government manages this data – from the collection to usage and transparency – will play a crucial role in defining #digitalgovernment.

After all, #datamanagement is a critical element of any competitive #digitaleconomy. The movement to make data freely available and accessible to all citizens and businesses has taken its place as a crucial element of global #governmentpolicy.

However, it is not without challenges and barriers such as fragmentation, silos, hard-to-process formats, no transparency, etc.

Unfortunately, according to #McKinsey, only a handful of countries have taken significant steps toward addressing these barriers so they can create interoperable and connected #governmentdata platforms.

#digitalgovernment #digitalgov #digitalgovs #digitalgovernments #digitalgovernmentpolicy #digitaleconomy #digitalsociety

Source: https://www.mckinsey.com/industries/public-and-social-sector/our-insights/government-data-management-for-the-digital-age

SUNDAY, 17 OCTOBER 2021

#Digitalgovernment services are key enablers of Africa's socio-economic transformation

According to data from International Monetary Fund, #digitalization of #publicservices accounts for more than 5% of the GDP of some African nations, making it a vital driver of the continent’s growing economy.

By leveraging information and #communicationtechnologies#Africangovernments can enhance their ability to deliver public services faster, cheaper, and more efficiently.

After all, the developing world’s hunger for new technologies offers a unique opportunity for market expansion.

Thus, by capturing a share of this market, governments can circumvent the existing #technologicalframework and jump straight into the 21st century.

#africa #eafrica #digitalafrica #digitalgovernment #digitalgov #digitalgovs #digitalgovernments #digitalgovernmentpolicy

Source: https://techcabal.com/2021/09/20/digital-government-services-is-a-key-enabler-of-socio-economic-transformation/

SUNDAY, 17 OCTOBER 2021

#OECD: #Slovenia needs a new strategy for its #digitalgovernance

In its latest digital government review for the country, the Organisation for Economic Co-operation and Development (OECD) has noted that Slovenia’s current strategy cannot correctly sustain its ambitions towards a digitally enabled state.

If it wants to improve its efforts, it urges the country to step up its efforts to use ICT better for #digitalgovernment, including strengthening policy levers such as business cases, project management, procurement of #digitalprojects and budget thresholds.

Moreover, in order to ensure the highest quality of services is available across Slovenia, it is essential to be aware of user experiences while also being open to new strategies and approaches.

#eslovenia #digitalslovenia #egov #digitalgovernments #itservices #digitalinnovation #digitaltech #informationsecurity #digitaltechnology #publicservices

Source: https://seenews.com/news/slovenia-needs-new-strategy-for-digital-governance-oecd-755539

SATURDAY, 16 OCTOBER 2021

Here's how #Estonia has managed to create trust in its digital-forward government

The Republic of Estonia is one of the world’s leaders when it comes to offering #digitalpublicservices and is well on its way to becoming a fully #digitalsociety.

Most of its government functions operate online — including health care and voting, and the country is almost entirely cashless.

But, how did it manage to achieve this state? After all, people’s trust is not given.

Well, none of this would be possible without a cybersecurity-first mindset, from the inception of the first national strategy in 2008.

Only by adapting to change, building the trust of its residents, and encouraging cyber literacy and transparency, it increased the trust of Estonians in digital #publicservices.

#eestonia #digitalestonia #digitalisation #digitalization #digitalgovernment #digitalgovs #onlinpublicservices

Source: https://securityintelligence.com/articles/estonia-trust-digital-government/

FRIDAY, 15 OCTOBER 2021

#WorldBank: #Brazil is the 7th leading #digitalgovernment

According to the latest report of the World Bank, “GovTech Maturity Index: The State of Public Sector Digital Transformation”, Brazil is the seventh country with the highest level of maturity in digital government.

It is alongside some of the best world leaders in this dimension, such as South Korea, Estonia, Australia, France, Austria etc.

This makes the country the forefront runner in the North and South Americas, especially in core government systems and enablers.

Brazil has a federal government portal that allows citizens to use a unique login ID and password to access #publicservices. There are currently more than 80 million users of the portal.

#ebrazil #digitalbrazil #digitalservices #digitalpublicservices #digitalgovernment #digitalgovernments

Source: https://openknowledge.worldbank.org/handle/10986/36233

WEDNESDAY, 13 OCTOBER 2021

#SaudiArabia will spend $1.2bn on developing local #digitalcontent

This is the latest decision that follows the Cabinet’s approval of the establishment of the Digital Content Council.

This council will receive funding for several initiatives to develop #digitalskills and create more jobs in video gaming, video production, and digital advertising.

Thus, it will be responsible for promoting the fast-growing #digitalcontentindustry of the Saudi Arabia Kingdom.

The initiative to invest in video content creation aims to attract companies specialised in visual content, and the investment rate in video in the kingdom is expected to grow in 2030.

#esaudi #digitalsaudi #digitalservices #digitalpublicservices #digitalgovernment #digitalgovernments

Source: https://www.arabnews.com/node/1937706/business-economy

TUESDAY, 12 OCTOBER 2021

Here's what the pandemic taught the #USgovernment about #digitalpayments

The Association of Government Accountants (AGA) has published a new report entitled “Embracing the future of government payments – federal and state agencies continue to reduce paper checks.”

MONDAY, 11 OCTOBER 2021

How are Australia's states tracking with the #digitalgovernment?

After the Covid-19 #pandemic, Australia’s eight states and territories used their newly expanded budgets to commission an overhaul of their #digitalservices.

Source: https://t.co/l7SDnxlSrL?amp=1

SUNDAY, 10 OCTOBER 2021

#Digitalgovernment services are key enablers of Africa's socio-economic transformation

According to data from International Monetary Fund, #digitalization of #publicservices accounts for more than 5% of the GDP of some African nations.

Source: https://t.co/SSXYcFCn2A?amp=1

SATURDAY, 09 OCTOBER 2021

Vietnamese Government Looking to Boost Digital Economy Post-COVID-19

The National Assembly’s Foreign Affairs Committee recently held a seminar that explored how the digital economy, including digital finance and banking, will be an effective tool to recover the global economy, including Vietnam’s. Participants at the event shared their views on Vietnam’s digital economy, as well as the advantages, difficulties, and solutions to boost the digital economy, particularly digital finance and banking, to deal with the impacts of COVID-19 and prepare for post-pandemic recovery.

Source: opengovasia.com/vietnamese-gov

FRIDAY, 08 OCTOBER 2021

Digital society's lifeblood is data

Government data is a valuable resource that can help drive innovation, improve decision making and inform citizens.

Source: mckinsey.com/industries/pub

WEDNESDAY, 06 OCTOBER 2021

#Saudi Digital Government Authority launches new policy to boost #digitaltransformation

Recently, the Government of #SaudiArabia has announced the #digitalgovernmentpolicy, which is considered to be an essential step towards meeting the needs of the beneficiaries.

The initiative drives for digital transformation, to accelerate the Kingdom’s vision, to enable innovative capacity building and #governancemodels that will empower the Kingdom to achieve Vision 2030.

H.E Engineer Ahmed Al-Suwaiyan, Governor of the Digital Government Authority, said that the new policy seeks to create a comprehensive government system that focuses on the beneficiaries and facilitates the digital transformation of the government sector.

#esaudi #digitalsaudi #digitalservices #digitalpublicservices #digitalgovernment #digitalgovernments

Source: https://www.zawya.com/mena/en/business/story/Saudi_Digital_Government_Authority_launches_new_policy_to_boost_digital_transformation-SNG_247532810/

TUESDAY, 05 OCTOBER 2021

How can #Canada support indigenous entrepreneurs through #digitaltraining?

According to Bull, president and chief executive officer of the Canadian Council for Aboriginal Businesses (CCAB), 70% of indigenous entrepreneurs needed access to capital during the pandemic, but only about 50% applied.

There are several reasons for this hesitation: barriers to applications, lack of awareness, or a previous relationship with a traditional financial institution.

Thus, one way to empower these young entrepreneurs is by offering digital training because #digitalskills are a must in this day and age.

This knowledge will help them to continue to grow and be productive members of their community later on.

#Digitaltechnology is constantly evolving, and it is vital to get future generations interested and involved with using these new technologies, such as artificial intelligence (AI) and machine learning, to further build upon their skill sets.

#ca #eca #ecanada #digitalcanada #digitalgovernment #digitalgov #digitalgovs #digitalgovernments #digitalgovernmentpolicy

Source: https://www.bnnbloomberg.ca/digital-skills-government-support-and-consumer-discretion-how-to-empower-indigenous-entrepreneurs-1.1659648

MONDAY, 04 OCTOBER 2021

What is the new World's Bank GovTech Maturity Index?

The #GovTech Maturity Index is a benchmarking tool that measures the sophistication of a nation’s #digitalgovernment.

It is an evaluation of a country’s public sector’s capacity to leverage #digitaltechnologies to provide better services for its citizens.

It measures critical aspects in the four focus areas of #digitaltransformation in the #publicsector: core government systems, #publicservicedelivery, citizen engagement, and GovTech enablers.

This report presents a global snapshot of #digitalmaturity across 198 countries while also highlighting a selection of 22 good practice cases seen across these countries.

#digitalisation #digitalization #digitalgovernment #digitalgovs #onlinpublicservices #itservices #digitalinnovation #digitaltech #informationsecurity #digitaltechnology

Source: https://www.worldbank.org/en/events/2021/09/16/govtech-maturity-index-the-state-of-digital-transformation-in-the-public-sector

SATURDAY, 02 OCTOBER 2021

World Bank: #SaudiArabia is among the top developed countries with a significant focus on #GovTech

The report uses GovTech Maturity Index (GTMI) to measures the key aspects of four focus areas:
enhancing service delivery,
supporting core government systems,
mainstreaming citizen engagement,
GovTech enablers

While several surveys and indexes are helpful to monitor the progress in #digitalgovernment initiatives, #GTMI assesses the progress in all four GovTech focus areas.

#worldbank #esaudi #digitalsaudi #digitalservices #digitalpublicservices #digitalgovernment #digitalgovernments

Source: https://openknowledge.worldbank.org/handle/10986/36233

FRIDAY, 01 OCTOBER 2021

According to the Economist, #Germany needs a reforming #government

While the government has been credited for its swift and effective crisis response to the pandemic, it now needs to use the recovery as an opportunity to invest in the #digitaleconomy.

Despite being a world leader in #technology, Germany lags behind other countries on the #digitaltransformation at a time when reliable #digitalconnectivity is more crucial than ever.

Average mobile data usage and connection speeds are relatively low, and the uneven availability of high-speed Internet has created a digital divide between rural and urban areas.

A reforming government is important to help the country reap the productivity benefits of #digitaltechnologies and jump to the forefront of #digitalisation!

#egermany #digitalgermany #egov #digitalgovernments #itservices #digitalinnovation #digitaltech #informationsecurity #digitaltechnology #publicservices

Source: https://www.economist.com/special-report/2021/09/20/germany-needs-a-reforming-government

WEDNESDAY, 29 SEPTEMBER 2021

South Africa's government must make #digitalidentity development a priority!

The latest report conducted by commissioned by #BankservAfrica has urged the government to prioritise policies that give room for digital identity development.

The report examines South Africa’s digital identity story and outlines the experience with a community of experts from the country’s leading industries.

It emphasises the hard-hitting impacts of limited access to #technology on the delivery of different public and private services.

While last year, South Africa’s government established an integrated biometric database, a report found rising fraud rates due to the lack of ID verifying tools.

#southafrica #esouthafrica #digitalsouthafrica #digitalpublicservices #digitaltech #informationsecurity #digitaltechnology

Source: https://www.biometricupdate.com/202109/south-africas-government-urged-to-make-digital-identity-development-a-priority

TUESDAY, 28 SEPTEMBER 2021

The 2021 #NASCIO Awards provides best practices for #governments to learn from

For decades, NASCIO finalists have offered important lessons that all public-sector agencies must know and follow.

This year’s three #cybersecurity finalists (in the US) are #Minnesota#North Carolina, and #Ohio.

Cyber-attacks continue to be an increasing concern for the state, local, and academic institutions all around the world.

Every year, there has been a noted increase of these attacks in the form of ransomware, data exfiltration or extortion, which have a devastating impact on the #governmentinfrastructure.

Since this trend is forecasted to remain a pervasive occurrence in the upcoming years, different #publicauthorities and agencies can save money and time by learning from those who have succeeded.

That’s how they can decrease errors and deliver better, faster and more secure #digitalservices.

#egov #digitalgovernments #itservices #digitalinnovation #digitaltech #informationsecurity #digitaltechnology #publicservices

Source: https://www.govtech.com/blogs/lohrmann-on-cybersecurity/for-gov-tech-cyber-best-practices-see-the-2021-nascio-awards

MONDAY, 27 SEPTEMBER 2021

US: #Minnesota launches an #app for #digital #vaccinationcopy

Minnesota is among the latest US states to introduce a secure digital option that helps residents provide proof of vaccination against Covid-19.

The #Docket app allows Minnesotans to view and share their immunisation records with local businesses or restaurants and other public venues where the vaccination is required.

It uses two-factor security identification and searches for immunisation records based on a person’s name and date of birth.

These efforts to provide US residents with digital versions of their immunisation records have tripled in recent months as employers and businesses require such proof.

However, those who don’t want to download or use the app can still request proof of their vaccinations from the state (even though it may take weeks.)

#eminnesota #digitalminnesota #egov #egovernment #itservices #digitalinnovation #digitaltech #informationsecurity #digitaltechnology

Source: https://opengovasia.com/minnesota-u-s-launches-app-for-digital-vaccination-copy/

SUNDAY, 26 SEPTEMBER 2021

"Digital Testbed" is called the framework where #Estonia plans to collaborate with #startups from anywhere in the world

Following the plan of the #Estoniangovernment, in granting tech-driven organisations access to its #technologicalresources the framework is fast and simple to use, and there is no unnecessary red tape.

Participants will be able to try out their new ideas and build prototypes of those products designed to improve the delivery of public services.

There will be no financial obligation on either side.

The #DigitaLTestbedFramework has been crucial in the country’s internal digital development, supporting the development of the TEXTA Toolkit and HOIA.

#eestonia #digitalestonia #digitalisation #digitalization #digitalgovernment #digitalgovs #onlinpublicservices

Source:
https://www.globalgovernmentforum.com/estonia-calls-for-tech-innovators-to-collaborate-on-new-government-services/

SUNDAY, 26 SEPTEMBER 2021

On 22 September, two collaborative presentations took place as part of #LondonTechWeek

First, the Cabinet Office has sent a minister to TechUK’s Building the Smarter State event to talk to different #techindustry leaders about #digitalidentity.

Meanwhile, the new director for digital identity at the Government Digital Service (GDS) spoke at the Identity Week event in a session titled “Identity: building one safe and easy way for the public to access all government services”.

Experts think the announcement could be related to a digital identity app since the government has yet to adopt its Gov.uk website to mobile browsers.
UK Civil ServiceGOV.UK

#euk #digitalUK #digitalisation #digitalization #digitalgovernment #digitalgovs #onlinpublicservices #governmentservices #digitalpublicservices

Source: https://www.computerweekly.com/blog/Computer-Weekly-Editors-Blog/Do-we-really-want-a-single-digital-identity-system-to-access-government-services

WEDNESDAY, 22 SEPTEMBER 2021

The #Pakistani tech is on the rise!

The last year has seen an exponential rise in #Pakistanistartup companies as more tech-savvy entrepreneurs solve different business issues using technology.

The #techindustry in the country has been a frequent talking point over the last two years.

“Pakistan has huge potential, and we are open for business, Imran Khan Prime Minister of Pakistan tweeted last month when Airlift secured 85 million dollars in ‘Series B’ financing”.

The startups have secured at least 240 million dollars in investment in 2021 alone. For comparison, only 66 million dollars were raised last year.

This means that startup pitches backed by investment are finally moving from mere buzzwords to reality.

#epakistani #digitalpakistani #digitalisation #digitalization #digitalgovernment #digitalgovernments #egovs #egov #digitalid Mutaher Khan

Source: https://www.dawn.com/news/1647193

TUESDAY, 21 SEPTEMBER 2021

#SaudiArabia ranks 2nd among #G20 countries regarding #digitalcompetitiveness

This is the conclusion from the Digital Competitiveness Report 2021 issued by the European Center for Digital Competitiveness.

This report is based on data issued by the World Economic Forum, the World Bank, and the International Telecommunication Union.

In a bid to further improve #digitalperformance, on June 30, DGA (the Kingdom’s Digital Government Authority) approved the first regulatory framework of the #digitalgovernment.

Moreover, it has instructed all #governmentagencies to improve their platforms and websites to better serve the public and ensure reliable and efficient #digitalservices.

#esaudi #digitalsaudi #digitalservices #digitalpublicservices #digitalgovernment #digitalgovernments

Source: https://www.arabnews.com/node/1922916/business-economy

MONDAY, 20 SEPTEMBER 2021

#Jordan is striving to transform its relatively small economy through the use of #digitalservices

Jordan’s government has focused on using #ICT in different sectors, which has helped the country rise into the league tables, especially for #digitalconnectivity and #internetreadiness, while also attracting investment from foreign companies.

During the ongoing pandemic, the startup sector has been encouraged to develop solutions that help combat the crisis. Moreover, other efforts have facilitated #egovernment services and accelerated the business adaption to the #digitalera.

All these developments have been supported by the highly developed mobile sector, where the fast take-up of LTE brings the overall penetration rate to over 98%.

Source: Developing Telecoms article by James Barton

#ejordan #digitaljordan #egov #digitalgovernments #itservices #digitalinnovation #digitaltech #informationsecurity #digitaltechnology #publicservices

Source: https://developingtelecoms.com/telecom-business/market-reports-with-buddecom/11837-jordan-strives-to-develop-its-digital-economy-2.html

SUNDAY, 19 SEPTEMBER 2021

#Bangladesh comes up 2nd as the most digitally competitive country in #SouthAsia

The report released by the European Center for Digital Competitiveness by ESCP Business School concluded that Sri Lanka was the top Digital Riser in South Asia, followed by Bangladesh and Nepal.

The report considered two dimensions of #digitalcompetitiveness – a country’s ecosystem and its mindset.

All the data was extracted from the Global Competitiveness Report issued by the World Economic ForumThe World Bank, and the International Telecommunication Union.

Then it analysed and ranked the changes of 137 countries by their digital competitiveness between 2018 and 2020 and highlighted the top three Digital Risers in 137 countries.

Bangladesh’s excellent performance can be explained by the political manifesto of “Digital Bangladesh- Vision 2021”. The government has established more than 5,000 #DigitalCenters to accelerate the digitisation of #publicservices and citizen-centric innovations.

Government of Bangladesh

#ebangladesh #digitalbangladesh #egov #egovernment #itservices #digitalinnovation #digitaltech #informationsecurity #digitaltechnology Mohsin Bhuiyan

Source: https://www.tbsnews.net/tech/bangladesh-2nd-south-asia-digital-competitiveness-299335

SATURDAY, 18 SEPTEMBER 2021

The #Saudi #DigitalGovernment Authority has begun to implement site governance web

The agency has invited all government entities to register their existing digital platforms and websites through the authority’s website in the following 90 days.

This initiative aims to regulate the work of the #digitalgovernment, improve the quality, maximise the benefits of existing resources and investment efficiency, as well as to improve the integration between #governmentagencies.

The authority will gradually suspend all those websites that are inactive or in violation of the enacted rules and will give the government agencies a deadline to respond and improve their performance before the domains are permanently closed.

#esaudi #digitalsaudi #digitalservices #digitalpublicservices #digitalgovernment #digitalgovernments

Source: https://asumetech.com/saudi-digital-government-begins-to-implement-site-governance-web/

FRIDAY, 17 SEPTEMBER 2021

The #Japanesegovernment has launched a new #digitalagency

This new agency will spearhead #onlinepublicservice delivery development and integrate #ITsystems across different departments and agencies.

This initiative that was a major policy priority for Prime Minister Yoshihide Suga is now directed by the minister for #digitaltransformation Takuya Hirai, after the resignation of Suga.

The agency aims to #digitalise and propel the government’s outdated IT systems and paper-based services into the #digitalera.

However, its first challenge will be to develop a strategy for #digitalvaccine passports by the end of the year while also changing the mindset of all officials across government departments.

#ejapan #digitaljapan #japan #digitalisation #digitalization #digitalgovernment #digitalgovs #onlinpublicservices

Source: https://www.globalgovernmentforum.com/japan-launches-digital-agency/

WEDNESDAY, 15 SEPTEMBER 2021

#Kazakhstan has launched its pilot #digitalgovernment office

Kassym Jomart Tokayev – the Kazakh President – visited the office on Monday, Sept. 6, where he was briefed by the Minister of Digital Development, Innovation and Aerospace Industry, about the role and projects of this office.

The office includes the Center of Digital Transformation, the National Analytical Center, and the National Project Office.

It will involve a broad range of activities, including monitoring and identifying risks, automation of primary analytics, and preparation of different forecasts and development scenarios.

100% of #publicservices will be available to citizens from smartphones, says the President. All #ITinitiatives will be based exclusively on the new platform of the Kazakh state technical supervision.

#ekazakhstan #digitalkazakhstan #digitalisation #digitalization #digitalgovernment #digitalgovs #onlinpublicservices

Source:
https://astanatimes.com/2021/09/kazakhstan-launches-digital-government-office/

TUESDAY, 14 SEPTEMBER 2021

The #Estoniangovernment invites #techstartups to build and test their products in the country for free

#Estonia has decided to give different #techcompanies access to its #publicsector #technology and experience to support and enable them to test their #digitalservices. In return, it wants free use of those services.

This is another crucial step that the country has taken toward maintaining its #digital leadership.

Estonia is seen as one of the world’s most digitally advanced countries regarding #governmentservices, with nearly all of its public services online, and it was the first country in the world to introduce #onlinevoting.

According to Siim Sikkut, Estonia’s CIO, “We want to partner with innovative people from all over the world and in different sectors. Whether you’re a coder or an entrepreneur looking to test your solutions with one of the most digitally advanced nations in the world – we’d love to connect with you.”

#eestonia #digitalestonia #digitalisation #digitalization #digitalgovernment #digitalgovs #onlinpublicservices

Source: https://www.computerweekly.com/news/252506399/Estonian-government-opens-its-digital-heart-to-tech-testers

MONDAY, 13 SEPTEMBER 2021

#UAE: HH Sheikh Mohammed Bin Rashid Al Makhtoum lists best and worst government entities for #digitalservices

Vice President and Prime Minister of the UAE and Ruler of Dubai HH Sheikh Mohammed Bin Rashid Al Makhtoum has announced the best and worst government entities in terms of digital services.

These results come from a survey conducted over a period of three months focusing on the performance of different departments that provide more than 1,300 #publicservices.

The best performing entities were:

Ministry of Interior,
Federal Authority for Identity and Citizenship (ICA),
Ministry of Foreign Affairs and International Cooperation,
Ministry of Climate Change and Environment
Ministry of Community Development

Those who underperformed have been given 90 days to improve their performance.

#euae #digitalUAE #digitalisation #digitalization #digitalgovernment #digitalgovernments #egovs #egov #digitalid

Source: https://gulfbusiness.com/sheikh-mohammed-announces-five-best-worst-govt-entities-for-digital-services/

SUNDAY, 12 SEPTEMBER 2021

Australian Information Industry Association (AIIA) warns about the lack of government leadership

In a policy white paper, #AIIA claims that Australia’s technology sector is at a “Sliding Doors” moment where the country’s leading innovators are looking to head offshore.

This comes due to the problems that have come up with finding better ways to commercialise the #technology in the country.

According to the nation’s peak technology industry body, “Australia will be reduced to a nation of technology consumers, not producers if strategies aren’t adopted to help different industries such as agriculture, quantum computing and #artificialintelligence (AI) commercialise their products.”

#eaustralia #digitalisation #digitalization #digitalgovernment #digitalgovernments #egovs #egov #digitalid #digitalpassport

Source: https://www.afr.com/technology/lack-of-government-leadership-leaves-tech-sector-at-sliding-doors-moment-20210826-p58m5b

SATURDAY, 11 SEPTEMBER 2021

#Digitaltransformation in Post-Pandemic #Taiwan

Taiwan’s Workforce Development Agency (WDA), Ministry of Labour, has held a forum on digital transformation in the post-pandemic world.

Domestic and international experts discussed the dual impact of the pandemic and digital technology faced by Taiwan and the entire region.

Moreover, they explored ways to prepare the workforce to develop the #digitalskills needed for the future.

Existing professional knowledge and skills can no longer meet the employment skills required by future industries; that’s why there’s an urgent need to use vocational training.

What’s more important, in the post-pandemic world, Taiwan will focus on six industries, including among them are digital transformation, healthcare, and 5G/6G #Internetinfrastructure.

#etaiwan #digitalTaiwan #WDATaiwan #digitalisation #digitalgovernment #digitalgovernments

Source: https://opengovasia.com/digital-transformation-in-post-pandemic-taiwan/

FRIDAY, 10 SEPTEMBER 2021

Australian Taxation Office (ATO) gives Accenture $50m for #digitalidentity work

In the first half of 2021, the #AustralianTaxationOffice (ATO) paid Accenture more than $2 million per month; however, the contract has now been amended, and the price has tripled.

This means that Accenture will now be paid more than $3 million per month.

The work on the digital identity for the #ATO involves new functionality and enhancements for the #digitalidentityservice and broader work with the Digital Transformation Agency on the other programs.

This will be a significant year for the digital identity scheme, which has now been running for more than five years at the cost of about $460 million.

#eaustralia #digitalisation #digitalization #digitalgovernment #digitalgovernments #egovs #egov #digitalid #digitalpassport

Source: https://www.innovationaus.com/accenture-gets-50m-for-digital-identity-work/

FRIDAY, 10 SEPTEMBER 2021

Government delays blamed for delay in digital vaccination certificate roll-out in SA

In #SouthAfrica, recent Cabinet reshuffle and other governmental delays are being blamed for the absence of digital vaccination certifications.

Source: https://www.iol.co.za/saturday-star/news/government-delays-blamed-for-delay-in-digital-vaccination-certificate-roll-out-in-sa-91d3032b-c3e3-4cb0-af7c-bc88c78e6c0b

 

WEDNESDAY, 08 SEPTEMBER 2021

Here's how the #pandemic drove #digitalequity work in #SouthernCalifornia

Despite the many challenges COVID-19 created, it has also pushed governments worldwide to accelerate their #digitalefforts.

For instance, in Southern California, officials have worked to implement programs and partnerships that increase access to #digitaldevices and services as well as #digitalliteracy.

All of them are fundamental components of digital equity. After all, #technology shouldn’t only provide access to an Internet-connected device but also enable individuals to use it to improve their quality of life.

But since the #digitaldivide is a very multidimensional problem, interconnected with other socio-economic issues, it is very important for the government to work with different partners entities to reach true digital equity.

#usa #egov #egov #egovernment #itservices #digitalinnovation #digitaltech #informationsecurity #digitaltechnology #publicservices

Source: https://www.govtech.com/civic/how-covid-19-drove-digital-equity-work-in-southern-california

WEDNESDAY, 08 SEPTEMBER 2021

The topics on Dominican Republic's 2030 digital agenda

President of the #DominicanRepublic,

, has issued the guidelines of the country’s 2030 #digitalagenda to enable regulatory and institutional environment that fosters a digital & inclusive society,”

Source: bnamericas.com/en/news/the-to bnamericas.com/en/news/the-to

TUESDAY, 07 SEPTEMBER 2021

How is a #digitaltransformation going to improve productivity and transform the way #governments operate?

While digital transformation has produced many benefits, the question remains whether it leads to enhanced productivity for workers and governments.

However, governments worldwide are embracing this new model because it will not only save them money and time but also improve their communications with citizens while increasing their productivity.

There have been many challenges for governments in implementing digital transformation so far.

Still, these will be overcome as they broaden their focus from just #technology to all aspects of administration.

#digitalisation #digitalization #digitalgovernment #digitalgovernments #egovs #egov #digitalid

TUESDAY, 07 SEPTEMBER 2021

NHSX publishes new digital guidelines to transform patient services

#NHSX has published new #digitalguidelines to ensure that #digitalsystems are designed to meet the needs of staff and patients and how they should be paying for it.

Source: openaccessgovernment.org/nhsx-publishes

MONDAY, 06 SEPTEMBER 2021

The US launches "Digital Corps" to attract early-career technological workers

The Biden administration has announced the creation of a new, two-year fellowship for early-career technologists – the #USDigitalCorps.

This program is meant to bring people with skills in software engineering, #datascience, or cybersecurity into the #federalgovernment.

This joint effort between the General Services Administration, Office of Management and Budget, and Office of Personnel Management will help agencies fill critical talent gaps.

#GSA Administrator Robin Carnahan in a statement about the new program, stated: “One of my key priorities is building a pipeline of diverse talent to GSA and recruiting the next generation of public servants,”

#digitalcorps #digitalgovernment #digitalgovernments #digitalgov #digitalgovs #digitalUSA #digitalUS

Source: https://www.worldbank.org/en/events/2021/09/01/how-will-governments-be-more-productive

MONDAY, 06 SEPTEMBER 2021

Singapore government expands bug hunt with hacker rewards scheme

Singapore’s #government has introduced a programme that offers up to $5,000 for #whitehackers who uncover security vulnerabilities in all systems used by the #publicsector.

#singapore #esingapore

Source: zdnet.com/article/singap

SUNDAY, 05 SEPTEMBER 2021

Gartner forecast: Global #government #ITspending will grow 6.5% in 2022

According to a recent report from Gartner, the global government IT spending will reach more than $557bn in 2022, increasing 6.5% from 2021.

Modernising the existing #ITinfrastructure, applications, as well as #digitalgovernment transformation will remain high priorities in the upcoming months, the report stated.

Other significant areas of investment will include spending to improve customer and employee experience, scale operational agility and strengthen analytical capabilities.

“The disruptions caused by the pandemic have reinforced a digital government tenet, which is public policy and technology are inseparable.” Irma Fabular, research vice president at Gartner, said.

#digitaltransformation #digitalisation #digitalpubliservices #publicservices #digitalservices

Source:
https://gulfbusiness.com/global-government-it-spending-to-grow-6-5-in-2022-gartner/

SUNDAY, 05 SEPTEMBER 2021

Gartner predicts surge in government IT spending in post-pandemic catch-up

Gartner forecasts that #governments worldwide will splash more than half a trillion dollars on #IT next year, a year-on-year growth in spending of 6.5%.

Source: theregister.com/2021/08/31/gar

SATURDAY, 04 SEPTEMBER 2021

The Trickle-Down Effect of Renewed Federal Attention on Governmental #Cybersecurity

The renewed focus on #cybersecurity by President Joe Biden has people thinking whether state and local governments will need to follow suit.

Although the order only applies to federal agencies, all IT departments should be ready for security requirements and strategy changes.

According to Helen Patton, advisory chief information security officer (CISO) for Duo Security (part of Cisco), the more likely change is an increased focus on system availability due to #cyberattacks.

Governments should look at the executive order as a blueprint for the risks they need to monitor and protect against. They have to integrate core #securitytechnologies into their supply chains, such as #encryption and multifactor authentication.

This is vital to their readiness and response time in the event of an attack.

#usa #egov #egov #egovernment #itservices #digitalinnovation #digitaltech #informationsecurity #digitaltechnology #publicservices

Source: https://www.govtech.com/sponsored/the-trickle-down-effect-of-renewed-federal-attention-on-cybersecurity

SATURDAY, 04 SEPTEMBER 2021

Saudi Arabia’s DGA Approves Digital Government Regulatory Framework

The Digital Government Agency of Saudi Arabia ( #DGA ) is approving the regulations of a more efficient government, which will make #digitalservices much faster and more proactive. Source:

FRIDAY, 03 SEPTEMBER 2021

#DigitalLibraries will Ease Learning in the #Philippines

The Department of Education aims to reduce the digital divide, which has been highlighted in a recent survey by employing #technology as a learning tool for students in the Philippines.

The National Digital Library (NLP) will provide free online access to textbooks and multimedia educational materials.

Also, it is constantly upgrading its library to make it more accessible to Filipino society. It will continue to renovate the building while also procuring the necessary equipment for #onlineservices such as e-books, databases, and digital collections.

These are only a few of the NLP’s goals that contribute to Filipinos’ social and cultural development.

Looking ahead, we can predict that the use of e-libraries will continue to grow rapidly.

#ephilipines #digitalgovernment #digitalPhilipines #data #onlinepublicservices #digitalization #digitalisation #digitaltransformation #digitaltools #digitalinitiatives #digitalservices Aineena Hani Johari

Source: https://opengovasia.com/digital-libraries-to-ease-learning-in-the-philippines/

FRIDAY, 03 SEPTEMBER 2021

What’s New in Civic Tech: NYC Solicits Input for Digital.nyc

The NYCEDC is soon launching Digital.nyc, a program for the tech community in New York City. The organisation is asking for input from the community because the developers want to make this program their own.

WEDNESDAY, 01 SEPTEMBER 2021

New Zealand Adopts Latest Digital Procurement to Support Digital Transformation

The government of #NewZealand is working on projects to create what they call a “digital e-procurement ecosystem,” which will help government agencies and businesses.

#eprocurement

Source: opengovasia.com/new-zealand-ad

TUESDAY, 31 AUGUST 2021

The New Normal: #Louisiana Staff Navigate Back from COVID

As the Covid pandemic reaches its newest phase, staff members of #stategovernment agencies in Louisiana are returning to the office.

However, their perspective and toolset have changed. As they return to work, staff members can now use communication technologies that they hadn’t been able to use before.

With this new toolset, workers have a different work-life balance and have a heightened awareness of public safety.

“Younger generations are not always on the same wavelength as the retiring workforce. The expectations of the next generation of candidates are different, which can be an obstacle during the hiring process. Given that public-sector employers can barely offer competitive salaries, they might want to consider investing in low-cost measures such as working from home.” Lousteau, the IT director for the Louisiana First Circuit Court of Appeal, said.

#usa #egov #egov #egovernment #itservices #digitalinnovation #digitaltech #informationsecurity #digitaltechnology #publicservices

Source: https://www.govtech.com/workforce/the-next-normal-louisiana-staff-navigate-back-from-covid

TUESDAY, 31 AUGUST 2021

Prince William County honored for digital initiatives

According to the latest annual Digital Counties Survey, Prince William County has won third place in the US for its governmental #digitalinitiatives that encourage #opendata, #sharedservices and enhance #cybersecurity.

MONDAY, 30 AUGUST 2021

The Brazilian government has disclosed a #ransomwareattack to its National Treasury's computing systems

After this latest attack, the Brazilian Ministry of Economy reports that the threat was contained, and systems functioned normally after the attack was detected.

“Containment measures were immediately applied, and the Federal Police was called”, it was stated.

According to Carder, the Chief Security Officer of LogRhythm,
“Ransomware continues to be a threat to government entities, and such attacks will likely continue due to the public nature of these organisations, the availability of data that can be leveraged in attacks, and the often-inferior defences that allow for easy exploitation.”

#ebrazil #digitalisation #digitalization #digitalgovernment #digitalgovernments #egovs #egov #digitalid #digitalpassport #databreach

Source: https://www.digitaljournal.com/tech-science/brazilian-government-discloses-treasury-ransomware-attack/article?__cf_chl_jschl_tk__=pmd_.bx55Ou7RtHY7IDPXk_16kIzCW5yyakLjcYFzuTawPU-1629497660-0-gqNtZGzNAnujcnBszQf9

SATURDAY, 28 AUGUST 2021

What's next for the rollout of #digitalgovernment in #Australia?

#Digitaltransformation is a key priority for Australian governments, but the benefits of leveraging technology are not being fully realised.

The transformation of #publicservices will be increasingly complex and costly.

That’s why during the latest budget speeches, the NSW government announced further investment in a Single Digital system for patients, and WA set forth plans to implement single #digitalidentities.

This shows that both governments are committed to addressing citizen needs and expectations head-on for more accessible, secure, responsive, and transparent digital #governmentservices.

But to achieve this goal, there are some key elements to consider for successful strategy implementation. For instance, they need to:

Transform the existing systems
Take an agile, modular approach to policy change
Collect unbiased citizen data
Humanise digital services

#eaustralia #digitalisation #digitalization #digitalgovernment #digitalgovernments #egovs #egov #digitalid #digitalpassport

Source: https://www.innovationaus.com/what-next-for-the-rollout-of-digital-government/

SATURDAY, 28 AUGUST 2021

Indian Government Makes Digital Maps Publicly Accessible through Online Portals

The Indian Ministry of Science and Technology has released three online applications that make government maps available to the public for the first time through online portals.

FRIDAY, 27 AUGUST 2021

The Benefits of a Single Digital Identity for Government Services

The use of #digitalidentity technologies such as #blockchain and #biometrics will drastically change the way people interact with #governmentservices.

Governments around the world are beginning to develop or are already rolling out #digitalidentityprograms for their citizens.

A single #digitalID streamlines and enhances citizens’ experience with the government.

Citizens would only need that to access different public and private services, rather than the dozen #digitalidentities they have now (or more if they’re not tech-savvy).

It makes the delivery of government services simpler, more accessible and more cost-effective.

#digitaltransformation #digitalisation #digitalpubliservices #publicservices #digitalservices

Source: https://statetechmagazine.com/article/2021/08/benefits-single-digital-identity-government-services

FRIDAY, 27 AUGUST 2021

Australian government hands out AU$79m to fund digital health tech development

The #Australian government will hand out AU$79m to four organisations in a bid to fund #digitalhealth tech development, medical devices and medicines.

MONDAY, 23 AUGUST 2021

The majority of #USgovernment leaders claim that the digital divide should be a high priority, according to the last report

The pandemic really highlighted the yawning #digitaldivide in the #US, leading many elected officials to try to mitigate it in the short term.

However, this is not enough, and #broadbandconnectivity and #smartcity infrastructure have become vital for different municipalities in every corner of America.

According to a national #poll of government leaders commissioned by #Cisco, more than 80% said broadband is critical infrastructure and placed connectivity upgrades near the top of their priority project list.

The report underscored the pressing need to close the digital divide because cities and communities that aren’t connected digitally have trouble maintaining sustainable economies.

#usa #egov #egov #egovernment #itservices #digitalinnovation #digitaltech #informationsecurity #digitaltechnology #publicservices

Source: https://newsroom.cisco.com/documents/10157/1781521/Cisco+U.S.+Municipal+Infrastructure+Index+2021+FINAL.pdf

SUNDAY, 22 AUGUST 2021

#Spain and #Germany will test cross-border #digitalID

The governments of Spain and Germany have signed a cooperation agreement that provides for a cross-border pilot program in the field of digital ID.

This initiative is part of the plan proposed by the European Commission for a European #digitalidentity. It aims to give each #citizen a #digitalportfolio that identifies users and allows them to access both private and #publicdigitalservices across the Union with a click of the phone.

Carme Artigas, Spanish Secretary of State for Digitalization and Artificial Intelligence, highlighted that citizens “must have the power of their data and identity and, the collaboration with Germany is an essential step on the European path to data sovereignty.”

#espain #egermany #digitalisation #digitalization #digitalgovernmen #digitalgovernments #egovs #egov #digitalid #digitalpassport

Source: https://www.biometricupdate.com/202108/spain-and-germany-to-test-cross-border-digital-id

SUNDAY, 22 AUGUST 2021

Tanzania urged to regulate digital ID privacy, Zimbabwe to tackle exclusion

The government of #Tanzania has to put in place the necessary #dataprotection and oversight regulation if it wants to avoid problems where citizens can’t access certain private and #publicservices through #digitalID.

Source: biometricupdate.com/202108/tanzani

SATURDAY, 21 AUGUST 2021

The #Indiangovernment is finalising its "Digital Ecosystem of Agriculture" (IDEA) framework

This Ecosystem will help the government effectively plan towards increasing farmers’ income and improve the efficiency of the entire sector as a whole.

It aims to create a national database of farmers and bring out a data policy. In a written reply, Agriculture Minister Narendra Singh Tomar said, “The government aims to create a federated National Farmers Database.

The digitised land records will be used as data attributes for creating it. To bring dynamism to the farmer’s database, the linkage with digital land record management system is essential.”

The #IDEA helps in laying down the architecture for the Agri-stack in the country, serving as the foundation to build innovative agri-focused solutions by leveraging emerging technologies.

#eindia #digitalgovernment #digitalgovernments #egovs #egov #ideaindia #indianews #indiangovernment #digitalisation #datagovernance #onlinepublicservices #digitaltools #digitaltool #digitalinitiative

Source: https://pib.gov.in/PressReleseDetail.aspx?PRID=1741995

FRIDAY, 20 AUGUST 2021

Is it time for the #UKgovernment to rethink its #digitaltransformation?

The public and private sectors have constantly been working to enhance their services through #technology adoption in the #UK.

It has slowly but surely worked its way up to deliver a #digitaltransformation programme that adds value to both the organisation and its citizens.

The #GDS has really managed to offer a high-quality user experience; however, the digital transformation needs to go much further to achieve its true value.

Government departments can learn from the experience—and mistakes—of private sector businesses and opt for the platform as a service approach to store their #data.

It needs to ensure that this data is used responsibly and that the government maintains compliance with #dataprivacy and information security regulations.

The entire data gathered must be integrated and analysed to enable more intelligent decision making.

#euk #digitalUK #data #onlinepublicservices #digitalization #digitalisation #digitaltransformation #digitaltools #digitalinitiatives #digitalservices #digitaltechnology #digitalpayment

Source: https://www.globalgovernmentforum.com/uk-government-time-to-think-again-about-the-journey-to-digital-transformation/

FRIDAY, 20 AUGUST 2021

Next step in plans to govern use of digital identities revealed

The #UK #government has published plans to make it faster and easier for people to #digitallyverify themselves using modern technology through an assessment process with an independent certification body.

Source: gov.uk/government/new

THURSDAY, 19 AUGUST 2021

Survey: Government’s Digital Channels Aren’t Meeting Needs

According to an international survey, citizens expect their governments to have similar or better #digitalservice delivery than those of the best private organisations.

Source: nextgov.com/it-modernizati

WEDNESDAY, 18 AUGUST 2021

The #G20 Meeting in Trieste was focused on innovations of #digitalgovernment

The G20 Digital Ministers Meeting, organised by the Ministries of Economic Development, Technological Innovation and Digital Transition, took place in Trieste on the 5th of August.

The topics at the centre of the “G20 Digital Ministers’ Meeting” were divided into two areas themes “Digital Economy” and “Digital Government,”

The main focus of the discussion was about opportunities, challenges and risks the government has to deal with to further harness the potential of digitalisation for a more resilient, sustainable and inclusive recovery.

The meeting is essential to keep pace with the profound transformation that digitalisation has generated in the economy and society.

#g20meeting #g20 #digitaleconomy #digitalgovernment #digitalisation #digitalization #digitaltransformation #digitalgovernments #egovs #egov #trieste

Source: https://indiaeducationdiary.in/unesco-dialogues-with-the-g20-meeting-of-digital-ministers/

WEDNESDAY, 18 AUGUST 2021

Mustapa: Enhance govt's digital initiatives to improve public service delivery

The government’s #digitalinitiatives need to be increased to improve the quality of #governmentservices, says Dato’ Sri Mustapa bin Mohamed the Minister in the Prime Minister’s Department for Economic Affairs of #Malaysia.

Source: theedgemarkets.com/article/mustap

TUESDAY, 17 AUGUST 2021

Saudi Arabia's DGA approves the regulatory framework for the #digitalgovernment

This initiative aligns with the Digital Government Authority’s (DGA) efforts to #digitalise its governance.

The document intends to serve as a reference for all government or semi-government agencies and other private entities working with the government.

The approval is expected to strengthen the authority’s work and services in compliance with the highest international standards and practices and enable public agencies to offer highly efficient #digitalgovernmentservices.

Moreover, the #DGA aims to create a ‘smart’ government by 2024, which would involve providing #publicagencies with #digitalcapabilities and increasing the interaction of citizens with #governmentservicesonline.

#saudiarabia #egov #egovs #digitalisation #digitalgovernments #digitaleconomy #esaudiarabia #publicservices #onlinepublicservices Divsha Bhat

Source: https://gulfbusiness.com/saudi-arabias-dga-approves-the-regulatory-framework-of-digital-government/

TUESDAY, 17 AUGUST 2021

'Digital Next Leadership Series' to spotlight digital government services and initiatives

The UAE’s ‘Digital Next Leadership Series’, which was held on Wednesday, August 4, 2021, in #AbuDhabi, shared insights on regional and global successful #digitalgovernment #services, programmes and initiatives.

SUNDAY, 15 AUGUST 2021

The commercial #cloud is key to #Singapore's #digitalgovernment

The pressure of using #cloudtechnologies had never been so intense for governments until the Covid-19 pandemic hit.

Multinational conglomerates like Google, Amazon, and Microsoft are leading the commercial #cloudcomputing revolution, providing organisations with both scalable and customisable options.

They bring the modern innovations and capabilities of these platforms to less sensitive #governmentsystems.

So, instead of trying to reinvent the wheel, Singapore’s government agencies can tap on commercial #cloudsoftware to integrate advanced functionalities into their #digitalservices.

Application testing and deployment can be automated and done in real-time, thus speeding up the delivery of high-quality public digital services to citizens and businesses.

#singapore #esingapore #digitalsingapore #digitaltransformation #digitalisation #digitalpubliservices #publicservices #digitalservices

Source: https://www.straitstimes.com/tech/tech-news/why-is-the-commercial-cloud-key-to-a-digital-government

SUNDAY, 15 AUGUST 2021

Failing smarter in digital government

We need smarter failing in the #digitalgovernment space because by building actual things and testing them in the real world, the failures lead to learning and improved iterations.

Source: themandarin.com.au/164711-failing

SATURDAY, 14 AUGUST 2021

Governments play a massive role in using smart #digitaltechnologies to drive #smartcity objectives

Smart cities are not a thing of the future. Thanks to advanced technologies and IoT solutions, governments are able to improve the infrastructure, efficiency, and quality of life for their citizens.

However, according to the G20 Global Smart Cities Alliance (GSCA), there are several governance gaps worldwide that need to be addressed.

Emerging technologies pose a new range of challenges, causing transparency and the trust issues of the public in their respective governments.

Issues like privacy, #cybersecurity#dataprotection, and connectivity are emerging as areas where these gaps exist regarding ethical and #responsiblegovernance.

#smartcities #digitalinitiatives #g20 #publicservices #digitalpublicservices #digitaltools #blockchain

Source: https://www.weforum.org/agenda/2021/07/being-smart-about-smart-cities-a-governance-roadmap-for-digital-technologies/

SATURDAY, 14 AUGUST 2021

Digital health funding in 2021 smashes past year's record with $14.7B

Just halfway through the year, the digital health funding in the US has already surpassed the annual record of 2020, with the public and private organisations increasing their interest in the sector.

FRIDAY, 13 AUGUST 2021

Local and state governments in the #US move quickly toward more #digitalpayments

Many cities around the US have embraced digital payments for different municipal bills.

Even though they were unprepared at first with logistics that relied on face-to-face interactions, they were soon forced to find alternative ways to pay.

Even though we can say that somehow the world is returning “back to its normal state” pre-pandemic, some things seem to stay the same.

Citizens have not only adopted self-serve #onlinechannels but most of them choose to continue to pay taxes that way going forward.

However, there is still work to be done if these governments want to make digital payments even more popular among the public.

#usa #egov #egov #egovernment #itservices #digitalinnovation #digitaltech #informationsecurity #digitaltechnology #publicservices

Source: https://www.govtech.com/biz/digital-payments-firms-ride-government-growth-wave

FRIDAY, 13 AUGUST 2021

Ottawa looked at electronic national ID system but quietly dropped it

According to a report from the federal Employment Department to the Senate’s social affairs committee, the Canadian government shied away from developing a national digital ID system two years ago.

#ecanada

Source: vancouversun.com/news/national/

TUESDAY, 10 AUGUST 2021

The #UK government will invest £53m into #digitalmanufacturing

The government will provide this funding to five new #researchcentres and #projects in a bid to help supply chains become more productive through #digitaltech.

The funding has been awarded through Made Smarter UK. This national programme is a collaboration between the public sector and the industry to support the development and use of emerging #technologies.

Each centre will focus on a different area of manufacturing, including:
Digital Medicines Manufacturing Research Centre
Research Centre for Smart, Collaborative Industrial #Robotics
Research Centre for Connected Factories
Materials Made Smarter Research Centre
People-Led #Digitalisation

In a statement, Investment Minister, Lord Gerry Grimstone, said: “As we embark on a digital manufacturing revolution, we want to make sure our manufacturers are bolstered by the latest cutting-edge technology as we all work to build back better from the pandemic.”

#ddtUK #ukgovernment #ai #AI #data #onlinepublicservices #digitalization #digitalisation #digitaltransformation #digitaltools #digitalinitiatives #digitalservices #digitaltechnology #digitalpayment

Source: https://www.theengineer.co.uk/digital-manufacturing-research-centres/

TUESDAY, 10 AUGUST 2021

Amwell snaps up 2 digital health startups in $320M longitudinal, behavioral care bid

Amwell, The Boston-based telemedicine giant, is acquiring two digital health startups to create new patient engagement programs that balance in-person and digital care.

#telemedicine

Source: healthcaredive.com/news/amwell-sn

SUNDAY, 08 AUGUST 2021

The Indian government has launched #digitaltools to promote #sustainability and #efficiency

The announcement was made by the Ministry of Commerce and Industry, who informed the public about the launch of the following initiatives.

He presented ‘Secured Logistics Document Exchange’ (SLDE platform) and the calculator for Green House Gas (GHG) Emissions to improve the logistics and the ease of doing business.

According to the minister, “These digital initiatives will fill the gap areas where private players or the line ministries have yet taken no action,”

These efforts will help generate, store, and interchange documents using blockchain-based security protocols, thus facilitating the #digitalintegration across governmental agencies.

#india #indianews #indiangovernemtn #e-india #digitalisation #blockchain #datagovernance #onlinepublicservices #digitaltools #digitaltool #digitalinitiative

SUNDAY, 08 AUGUST 2021

How One Jurisdiction Won a Spot in Digital Counties Awards

One California jurisdiction, Mono County, is again a consistent top winner in its category in the 2021 US digital counties survey, which recognises leaders with digital equity initiatives, and data-driven strategies.

FRIDAY, 06 AUGUST 2021

Here's how the city of #Austin has gone more #digital lately

The capital city of #Texas has adopted several technologies to help its local#government and education institutions embrace #digitaltransformation.

As has been the case worldwide, the #pandemic caused a significant shift in how #publicservices were delivered and the agencies were indeed found unprepared.

According to Mark Caraway, Information Systems Division Manager. “Changing the way the government communicates and interacts with citizens has been a key component of Austin’s digital service transformation.”

One significant step in the #digitalefforts was selecting #CityBase in September 2020, a cloud-based platform. It not only simplifies payment processes but also improves citizen experience, saves costs and streamlines workflow.

#digitalisation #digitalization #egovernments #digitizing #digitize #cloudplatforms #itsolutions #datacenter #egov #egovs #eaustin #etexas #digitaltools

Source: https://www.govtech.com/computing/austin-texas-offers-tips-for-local-digital-transformation

FRIDAY, 06 AUGUST 2021

City and State Governments Turn to Qless to Manage Lines, Reduce Wait Times, and Support Social-Distancing Initiatives

Many different state and local government agencies across the US are implementing digital line-management solutions such as Qless to reduce cost, wait times and improve customer experience.

Source: businesswire.com/news/home/2021

WEDNESDAY, 04 AUGUST 2021

The Irish government will provide €10m to regional businesses to support #digitalisation and #greenefforts

The funding is part of the Regional Enterprise Transition Scheme and will be available to businesses with regional and community-based projects.

These efforts aim to help enterprises adapt to the changing economic landscape due to Covid-19 and improve their competitiveness, #innovation and #productivity.

Minister of State for Trade Promotion, Digital and Company Regulation Robert Troy said that the scheme would “help stimulate regional projects to support organisations [that] embrace digitalisation and the green.”

The call will close on 8 September 2021, and the successful projects will be announced in October, with all the funding being provided to the successful applicants before the end of the year.

#irland #irishgovernemtn #eirland #digitalisation #egovernment #datagovernance #cyberresilience #covid #cybersecurity

Source: https://www.siliconrepublic.com/companies/funding-government-green-digital

WEDNESDAY, 04 AUGUST 2021

Google joins Smart Africa Alliance to drive digital transformation in Africa

Google joins the Smart Africa Alliance in a bid to help African countries in their digital transformation efforts through the development of digital skills, data governance and ICT startups.

#smartafrica

Source: businessghana.com/site/news/gene

TUESDAY, 03 AUGUST 2021

Governments worldwide need to improve their #digitalservice delivery

#Digitalisation and #data revolution offer countries significant potential to increase the efficiency and delivery of their #publicservice while also boosting #transparency and citizen trust.

However, according to The Global Trust Imperative report, people are not particularly satisfied with their governments.

According to the international survey, citizens want public services to be similar or better than those of the best private organisations.

What’s more, according to the same report, 81% of respondents directly associate trust in the governments with how well they deliver such services.

#digitalisation #egovernment #cyberresilience #covid #cybersecurity #resilience #informationtechnology

Source: https://www.nextgov.com/it-modernization/2021/07/survey-governments-digital-channels-arent-meeting-needs/184070/

TUESDAY, 03 AUGUST 2021

Building a Culture of Digital Transformation

Many US state and local agencies have begun adopting cloud-based technologies and services to accelerate digital transformation, which should also be coupled with a culture shift, new policies and approaches.

Source: govtech.com/sponsored/buil

SUNDAY,  01 AUGUST 2021

Redefining the #UK local authority through #digitalisation in a post-pandemic world

The pandemic has transformed the way that #publicservices have been delivered. The implementation of new #technologies have really helped local government agencies to overcome some of the challenges. However, the resilience, tenacity and adaptability of the workforce is at the core of what has gotten everybody through these difficult times.

Despite this, there are still obstacles ahead. Within local authorities, 70% of leaders see hybrid working as essential for the future, where staff move between their homes and the office. That’s why digitalisation remains crucial because it enables and supports this new working model.

For this reason local authorities have to become #digitalfirst organisations that are rethinking working practices, and that enrich lives of the citizens they serve.

#digitalonly #digitaleconomy #digitalgovernment #itservices #digitalinnovation #tech #informationsecurity #publicservice

Source: https://www.openaccessgovernment.org/local-authorities-digital-transformation-and-the-covid-rebound/115645/

SUNDAY,  01 AUGUST 2021

Government opens consultation on digital ID

The UK government has made public its plans to create a new system for digital identities, asking for consultation and proposals for the governing body charged with this initiative.

SATURDAY,  31 JULY 2021

#DigitalUS Counties winners of 2021 pivot from response to recovery

The National Association of Counties and the Center for Digital Government have announced the annual Digital Counties Survey winners.

It identified the best technology practices among #UScounties, including initiatives that encourage #opendata#cybersecurity, collaboration, and shared services.

While this was the 19th annual survey conducted, there is a change in attitude and lessons learned from the pandemic.

They had demonstrated authentic leadership when needed the most, showing their innovation and expertise in leveraging technology to achieve the goals and objectives.

Now, moving forward, all counties are focusing on making some of the initiatives started during the crisis more permanent.

#digitalUSA #digitaltransformation #digitalization #digitalusa #egovernments #digitalpublicsector #digitalinfrastructure #usa

Source: https://www.govtech.com/digital-counties-survey-2021-results.html

SATURDAY,  31 JULY 2021

Government plans to put digital identities on same footing as passports and driving licences

The UK government has signalled the intent to put digital identities on the same legal footing as driving licences and passports since they increase privacy and are much harder for fraudsters to access and replicate.

Source: publictechnology.net/articles/news/

FRIDAY,  30 JULY 2021

Congress takes a serious look at city and county #digitalinfrastructure

When the COVID-19 pandemic hit the #US, the federal government employees across the country had to make dramatic changes almost overnight to the way they operated.

#Telework became the norm, and citizen services moved to being #digitalfirst and even digital-only experiences.

According to Dr Alan R. Shark – the executive director of the Public Technology Institute (PTI) – there are five critical areas of concern that Congress has to pay more attention to:

IT modernisation lacks in providing effective digital services directly to citizens.
Pressing need to leave behind the silos and focus on enhanced intergovernmental relations.
Significant #cyberthreat protection, both preventative and premeditative.
Abundant need for professional development or certifications aimed at existing staff.
Actively addressing workforce shortages which requiring more creative approaches to recruitment and retention in IT-related positions.

#it #digitaltransformation #digitalization #digtalUSA #digitalusa #egovernments #digitalpublicsector #digitalinfrastructure #usa

Source: https://www.americancityandcounty.com/2021/07/20/defending-and-understanding-city-and-county-digital-infrastructure-congress-takes-a-serious-look/

FRIDAY,  30 JULY 2021

E-government development strategy issued for digital government in new era

Vietnam’s Prime Minister has approved a development strategy towards building a digital government during the 2021-2025 period, aiming to improve service quality and create value for the whole society.

#digitalgovernment

Source: en.vietnamplus.vn/egovernment-de en.vietnamplus.vn/egovernment-de

THURSDAY,  29 JULY 2021

A range of state and local agencies in the US embraced #digitalservices during the #pandemic

If the COVID-19 pandemic has taught us anything, it is that the future of government and public-sector services will be increasingly driven by a shift to #digital and the use of data in their operations.

The scale of the transformation has been massive. It has become clear that understanding and embracing these changes is crucial to making better decisions and delivering improved social, economic and environmental outcomes that have a lasting impact.

Some success stories include:
San Francisco got #pandemic information online
Colorado used infrastructure as code to offer services faster and at a lower cost
Ohio focused on data scalability and availability
Vermont leveraged technology while also building up back-end systems to ensure a secure and positive citizen experience

#digitaltransformation #digitalization #digtalUSA #digitalusa #egovernments #digitalpublicsector #digitalinfrastructure #usa

Source: https://statetechmagazine.com/article/2021/06/governments-embraced-digital-services-gusto-amid-pandemic

THURSDAY,  29 JULY 2021

Connecticut Gov. Lamont signs government modernization bill

Connecticut Governor Ned Lamont has signed wide-ranging legislation that aims to improve and modernise the state’s digital government offerings.

#econnecticut

 

Source: statescoop.com/connecticut-go

WEDNESDAY,  28 JULY 2021

BT Podcasts: How GovTech balances best of big tech and digital government

Singapore’s approach to digitalisation balances the best of the modern tech practices helping the government instil trust in its citizens.

#digitalgovernment

Source: straitstimes.com/business/bt-po

WEDNESDAY,  28 JULY 2021

BT Podcasts: How GovTech balances best of big tech and digital government

Singapore’s approach to digitalisation balances the best of the modern tech practices helping the government instil trust in its citizens.

#digitalgovernment

Source: straitstimes.com/business/bt-po

TUESDAY,  27 JULY 2021

Transforming the citizen experience with a customer-centric #digitalstrategy

Governments across the world are focused on fulfilling the ever-increasing demands emerging from the current and future generations.

If leaders want to enable their #economy and give their citizens a brighter future, they need to stop wasting time and money trying to shoe-horn large #legacyplatforms into smaller solution spaces. Large and significant challenges require radical ideas and solutions.

The legacy should be a memory. That’s why #publicagencies need to focus on data-driven solutions to provide outstanding customer service and enable their workforce with the tools that they need to quickly integrate, adapt and collaborate.

#digitalisation #egovernment #cyberresilience #covid #cybersecurity #resilience #informationtechnology

Source: https://www.americancityandcounty.com/2021/06/02/transforming-the-citizen-experience-with-a-public-sector-customer-centric-digital-strategy/

TUESDAY,  27 JULY 2021

Government unveils proposals to increase competition in UK digital economy

The UK government unveils the proposal for using a watchdog to level the playing field and boost the competition of startups in the digital economy while also protecting the customers.

MONDAY,  26 JULY 2021

A procurement paradigm for #digitalgovernment

Governments have had to rely more on high-tech solutions in a world where #digitalisation and inclusiveness has never been more important for citizens.

But while these #publicagencies focus on automatisation and providing access to #digitaltechnologies to all people, #procurementofficers don’t know where to start.

Typically governments buy new tools that can help solve current and recent problems that may arise, and then they implement them in their day-to-day operations.

This approach leads to higher expenditures and misuse of this technology.

What needs to be done is to identify specific problems and then look for targeted data-driven solutions, which are fundamental in creating a positive outcome.

#usa #digitalization #digitaltransformation #digitalskills #digitaltraining #egov #egovs #digitalstrategy

MONDAY, 26 JULY 2021

Building digital government services for peak demand

Following the Australian government’s failures to cope with unexpected digital demand, the use of cloud services will allow more efficient and effective and secure public service’s.

#eaustralia

Source: aspistrategist.org.au/building-digit

SATURDAY, 24 JULY 2021

Monaco's #digitalID puts it in the global top five

Since June 2021, every #monaco citizen and resident can have a digital identity associated with their #IDcard, facilitating access to different public and #privateservices.

These biometric cards are able to streamline many administrative processes without compromising personal safety and quality of life.

The government’s ambition is to equip at least two-thirds of its people with this digital ID by the end of 2022.

This ambitious program centred on data, #informationsecurity, and digital uses has helped Monaco enter the top five most advanced countries in this field, alongside Singapore and Estonia.

#digitalid #ekyc l #cards #biometrics #digitalbiometrics #cloud #egov #egovs #e-monaco #emonaco

Source:
https://www.biometricupdate.com/202106/monaco-digital-id-launch-puts-it-in-global-top-5

SATURDAY, 24 JULY 2021

Know your knowledge: organising governments’ data assets

As global leaders are increasing their digital efforts, making sense of their data assets helps them boost efficiency, provide easy access to information, and improve decision-making.

#datamanagement

Source: globalgovernmentforum.com/know-your-know

FRIDAY, 23 JULY 2021

The increase of #cyberinsurance costs pushes governments to intervene

#Cyberattacks have become a common thing that causes liability issues, and property loss should #digitalsystems and operations be disrupted.

During the pandemic, the severity and frequency of significant #ransomwarestrikes increased, causing the costs and prices of cyber insurance to surge.

#insurers are not only creasing prices; they are also becoming more vigilant about controls or whom they sell to. But if they raise rates too much, smaller organisations with limited budgets may decide coverage is not worth the cost.

In this situation, there is a growing expectation that governments must intervene to help make offering affordable coverage more financially attractive for insurers.

#cloud #technology #cybersecurity #bigdata #datacenter #it #cloudstorage #programming #networksecurity #digitalization #digitaltransformation

Source: https://www.govtech.com/security/what-can-government-do-as-cyber-insurance-costs-increase

FRIDAY, 23 JULY 2021

National digital identity systems: why private sector participation matters

As the interest in digital IDs increased during the COVID-19 pandemic, it has highlighted the benefits the private and the public sector have if they integrate with each other.

THURSDAY, 22 JULY 2021

In #singapore, a new #AI #chatbot will handle citizen's feedback about municipal issues

As part of the National Artificial Intelligence (AI) strategy published in 2019, the country has launched the #OneService Chatbot on WhatsApp and Telegram.

This new solution will enable citizens to submit cases about any issue and provide additional information about them, and the chatbot automatically analyses the feedback and categorises submissions by type ( something that was done manually before.)

The initiative is one of many that Singapore has taken, and it maps out how the country will deploy #artificialintelligence to digitally transform the economy and improve lives.

#digitaleconomy #digital #technology #machinelearning #ai #bigdata #deeplearning #singapore #e-singapore #egov #egovs

Source: https://www.straitstimes.com/singapore/consumer/new-ai-chatbot-will-direct-residents-feedback-on-municipal-issues-to-agencies

THURSDAY, 22 JULY 2021

Government sets out plan for digital regulation

he UK government sets out a plan for digital regulation that aims to reduce confusing policies and maximise the potential of digital technology.

#digitalregulations

Source: computerweekly.com/news/252503551

WEDNESDAY, 21 JULY 2021

Australians are satisfied with their government's #digitalefforts

The COVID pandemic has profoundly increased people’s expectations of #digitalservice delivery from the public and private sectors, including #australia.

While in 2019, more than a quarter of the citizens were unaware of the government’s digital services, things seem to have changed for the better and not only that.

According to a new survey from ICT consultancy #infosys, 80% of the people in Australia have increased their usage of such services. Moreover, 4 out of 5 respondents have given their stamp of approval about the quality.

They consider these #digitalpublicservices to be superior to or at least as good as those the private sector offers.

#eaustralia #egov #egov #egovernment #itservices #digitalinnovation #tech #informationsecurity #publicservices

Source:
https://www.consultancy.com.au/news/3632/majority-of-australians-approve-of-online-government-services

WEDNESDAY, 21 JULY 2021

Countries Offering Digital Nomad Visas

Digital nomad visas – that allow people to stay in a foreign country and work remotely or as freelancers – have become the new normal in the “new” world, with 24 countries offering them for temporary workers.

TUESDAY, 20 JULY 2021

The #UK Home Office launches a new #digitalstrategy

Without a doubt, the world is unanimous in its understanding that “digital” is critical to day-to-day lives and the economy.

For the UK, #digitalisation has been seen as a necessity for their current survival and future economy, especially after #brexit.

That’s why lately, the Home Office has set out a framework to evolve Digital, Data and Technology (DDT) over the next three years.

The purpose is to set the direction for how the government will deliver better #publicservices and organise their #technology more efficiently.

This strategy marks a significant departure for the UK in creating a unified #digitalplan that reflects the specific needs of its citizens.

#ddtUK #uk #bigdata #ai #AI #data #onlinepublicservices #digitalization #digitalisation

Source: https://www.globalgovernmentforum.com/uk-home-office-launches-new-digital-strategy/

TUESDAY, 20 JULY 2021

Victorian government sets aside AU$35m to build a digital twin of the state

The Victorian government has announced it has set aside AU$35m to build a data-based digital replica of the state, which is expected to support informed urban planning decisions.

#digitaltwinvictoria

Source: zdnet.com/article/victor

MONDAY, 19 JULY 2021

Closing the gap between those designing #digitalisation policies and those delivering them

#Digitising public services is crucial nowadays for numerous governments around the world. An improved government through #digitisation will have a growing effect on businesses, will intensify citizen engagement and grow the economy.

However, the success of the #digitalgovernment is related to the quality of the organisations’ knowledge and clarity about this topic, complementing each other for significant improvements in the #publicsector. And more often than not, there is a divide between policymakers and deliverers.

In order to overcome this problem, it is essential for governments to include #digital voices in all teams from the beginning because they know how to navigate an increasingly complex technical landscape and build effective solutions.

#digitalisation #egovernment #cyberresilience #covid #cybersecurity #resilience #emergencymanagement #businesscontinuity #disasterrecovery #informationtechnology

Source: https://www.openaccessgovernment.org/closing-the-gap-between-policy-design-and-delivery/115430/

MONDAY, 19 JULY 2021

Government Digital Transformation Requires Citizen Trust

The governments’ digital transformation is achievable not only by massive data stores and increased spending for digital solutions but also by building services that serve their people and cultivate trust.

SUNDAY, 18 JULY 2021

The #UAE partners with #tech giants for training campaigns

HH Sheikh Mohammed Bin Rashid Al Maktoum Vice President and Ruler of #Dubai– has unveiled the signed agreement with major technology companies like #google#amazon#microsoft#cisco and more to train hundreds of thousands of young people in #computerprogramming.

This new programme represents a further giant step towards establishing a #digitaleconomy. After all, the ability to code, develop software and build mobile applications are some of the most sought-after skills in the global job market.

Moreover, through this partnership, HH Sheikh Mohammed Bin Rashid Al Maktoum announced that he seeks to establish “1,000 tech companies that will go global.”

The UAE has been steadily moving towards #digitalisation for some time. For instance, in 2017, a national campaign named ‘One Million Arab Coders’ was launched, which aimed to equip young people with the necessary tools to succeed in the future tech-based market.

#dubai #uae #digitalization #digitaltransformation #digitalisation #digitalgovernment #digitalskills #digitaltraining

Source: https://www.thenationalnews.com/uae/2021/07/10/uae-unveils-programmer-training-campaign-with-tech-giants-google-and-amazon/

SUNDAY, 18 JULY 2021

S Korea assists to build Digital Gov’t Co-op Centre

South Korea provides Cambodia with $700 million in an effort to help the Kingdom reform its public service delivery and create a digital government.

#ecambodia

Source: khmertimeskh.com/50893314/s-kor

THURSDAY, 15 JULY 2021

Why being the best at #digital means being the best at all things?

The global pandemic has really made digital imperative to deliver #publicservices, laying the foundation for future #digitalgovernment. So it’s safe to say that Covid accelerated by years the advent of e-governments.

However, offering some services online doesn’t mean that the job is done. The agencies need to put the citizens’ needs and desires first and not only focus on the cost-effectiveness of #digitalisation.

According to Adobe’s Practice Lead for Digital Strategy, John Mackenney, “True #digitaltransformation enables service delivery on the consumer’s terms through the channel of their choice with no downgrading of their experience.”

#digitalization #egov #egovs #egovernments #digitaltransformation #digital #innovation #technology #business #industry #digitalisierung #automation #digitalmarketing #digitization

Source: https://www.themandarin.com.au/160853-why-being-the-best-digital-government-means-being-the-best-at-all-things/

THURSDAY, 15 JULY 2021

Why local data and local processing are key to giving better citizen experience

According to IDC Government Insights research director Shawn McCarthy “Local data and local processing are key to giving better experiences to citizens.”

#egovs

Source: federalnewsnetwork.com/technology-mai

WEDNESDAY, 14 JULY 2021

Singapore wants to be an e-commerce hub as Asia's #digitaleconomy grows

According to a report conducted by Google and Bain & Company, the country’s e-commerce industry is set to be valued at US$22 billion by 2025. #Singapore has a lot of potential to become an e-commerce leader.

The Minister of Trade and Industry Chan Chun Sing has lately introduced the strategy that aims to make this vision reality– transforming the country into a regional and global e-commerce hub.

“The borderless world of e-commerce presents new opportunities that are up for grabs by all who are willing to try. #technology is neutral, and those that can master it faster and better, win,” said the minister in a speech at Amazon’s Southeast Asia Online Seller Summit.

#digitaleconomy #ir #digital #artificialintelligence #technology #machinelearning #ai #bigdata #deeplearning #singapore #esingapore #ecommerce #egov #egovs

Source: https://www.straitstimes.com/business/singapore-outlines-plan-to-be-hub-for-e-commerce

WEDNESDAY, 14 JULY 2021

Increasing Government Resilience with Cloud-Based Disaster Recovery

As governments increasingly rely on cloud services, they need to strengthen enterprise security by focusing on prevention and robust disaster recovery.

TUESDAY, 13 JULY 2021

𝗚𝗼𝗼𝗱 𝘁𝗵𝗶𝗻𝗴𝘀 𝗵𝗮𝗽𝗽𝗲𝗻 𝘄𝗵𝗲𝗻 𝗴𝗼𝘃𝗲𝗿𝗻𝗺𝗲𝗻𝘁𝘀 𝘄𝗼𝗿𝗸 𝗳𝗿𝗼𝗺 𝗵𝗼𝗺𝗲

The pandemic forced many governments and companies to adapt to remote working due to social distancing measures.

However, while the world slowly returns to normal, some things won’t. As businesses and #publicadministration are making plans for a post-pandemic workplace, they are offering employees more flexible schedules than ever before, depending on their needs.

According to a recent report for the US: “Many federal workers will have interaction in a mixture of telework and onsite work.”

Meanwhile, the UK, Norway, South Korea, Portugal and many other countries have also been fostering some type of #teleworking.

I believe that this international pattern is turning into one of the pandemic’s finest legacies: cheaper capitals, happier employees and citizens, and the arrival of digital authorities.

#remotework #workfromhome #remoteworking #digitalnomad #covid #wfh #coworking #egovernment #egov #egovs #digitalpublicservices #onlineservices

Source: https://www.ft.com/content/50d848e7-1f86-4a68-9b25-8eb5c8b88e8f

TUESDAY, 13 JULY 2021

One Size Doesn’t Fit All: How Government Approaches Innovation

Different US state and local governments approach innovation differently because there is no “one-size-fits-all” solution.

#egovernments

Source: govtech.com/products/one-s

MONDAY, 12 JULY 2021

Luxembourg's Chamber of Commerce hits the government's #digital plans

#Luxembourg has presented six #digitalprojects that will help businesses and the health sector better cope with future crises such as the pandemic.

These projects aim to make the country’s economy more digital-friendly by 2025, however according to the Chamber of Commerce, the roadmap is “more as a note of intent rather than a strategic plan”.

The country lags far behind other EU states and has faced many criticisms regarding its efforts to offer #onlineservices.

The business lobby group said in a statement that “The Chamber of Commerce calls for close consultation and strong involvement of economic players to focus on the concrete implementation of actions that strengthen the competitiveness of companies.”

#eluxembourg #digitalization #digitaltransformation #digitalgovernment #innovation #technology #digitaleconomy #egovernments

SUNDAY, 11 JULY 2021

South Korea wants to achieve an 80% #digitalconversion rate of public service by 2025!

On the 23rd of June, in South Korea, the 4th e-Government Day commemoration ceremony was held where it was discussed the plan for the #electronicgovernment.

The Ministry of the Interior and Safety presented “A good world opened by digital” as the vision of this #egovernment.

This plan calls for raising the digital conversion rate of primary public services to 80 % and the cloud computing conversion rate of the administrative sector to 100 % by 2025.

By doing so, they intend to expand the use of #electroniccertificates, mobile identity verification and simple authentication of citizens.

#esouthkorea #southkorea #digitalization #digitaltransformation #digital #innovation #technology #digitaleconomy #egovernments #digitalisation #digitalpublicservices

Source: https://english.etnews.com/20210624200002

SUNDAY, 11 JULY 2021

Dubai establishes Digital Authority to prepare for the emirate’s next phase

Dubai has established the Dubai Digital Authority (DDA), which aims to lay the foundations for the city to become the world’s “digital capital”.

#digitalcapital

Source: smartcitiesworld.net/news/news/duba

SATURDAY, 10 JULY 2021

How can #digitalgovernment services seize opportunities to accelerate trust?

Worldwide, governments have increasingly tried to expand the scope and quality of their online services while keeping pace with emerging digital technologies.

The criticality of e-governments was highlighted, especially during the pandemic, where face-to-face interactions were reduced and even eliminated.

However, as #digitaltransformation accelerates, the population is not confident that their sensitive information is safe from hacking or inappropriate sharing and use. That’s why governments have to focus more on this area by:

Prioritising sustained #digitalservices improvements
Empowering citizens through built-in privacy and control
Overseeing #datasecurity investments

#egovernment #egovernments #egov #egovs #software #eservices #digital #smartcity #stayhome #staysafe #cybersecurity #cyberresilience

Source: https://gulfbusiness.com/gcc-how-can-digital-government-services-seize-opportunities-to-accelerate-trust/

SATURDAY, 10 JULY 2021

THAILAND’S DIGITAL TRANSFORMATION BOOSTS DATA INDUSTRY

In Thailand, the demand for data centres and cloud technology has been spurred by the government’s facilitation of the digital economy.

FRIDAY, 09 JULY 2021

Saudi Arabia builds cyber resilience in the era of #digital vigilance

As the Kingdom accelerates its #digitaltransformation efforts, it has become a prime target for #cybercriminals. Its vulnerable position was highlighted in 2012 when the Shamoon virus forced Aramco- one of the world’s most valuable companies- to shut down.

However, as the usage of the Internet during the pandemic increased, so did the number of malicious actors who were able to take advantage of the typically reduced IT security of remote workers.

Since Saudi Arabia has a very digitally active population, the cybercrime’s magnitude could continue to increase, and radical measures need to be taken in this direction.

#saudiarabia #digitalisation #egovernment #cyberresilience #covid #cybersecurity #resilience #emergencymanagement #businesscontinuity #disasterrecovery #informationtechnology

Source: https://www.arabnews.com/node/1883746/saudi-arabia

FRIDAY, 09 JULY 2021

Govt digital services not inclusive enough, research finds

86 % of people in New Zealand think that digital public services should be more inclusive to better serve people with disabilities.

#digitalpublicservices

Source: governmentnews.com.au/govt-digital-s

TUESDAY, 06 JULY 2021

Only 50% of the West Australia government have met the benchmark in #informationsecurity

The auditor-general of Western Australia has found that different applications used by state government entities contain control weaknesses, mostly around poor information security and policies and procedures.

All these weaknesses can significantly compromise the integrity and availability of information systems, and the entities should act promptly to resolve them.

The report takes into consideration:

• The businesses objectives of the entity
• The level that the entity dependents on IT
• The technological sophistication of its computer systems
• The value of information that the entity manages.

This year there were found 553 GCC issues to the 59 audited entities compared to 522 issues at 50 entities last year. However, information security remains the most significant area of concern because there has been a drop of 7% from last year.

#wa #westernaustralia #egovernment #digitalisation #digitalization #ehealth #onlinepublicservices #digitalroadmap

Source: https://audit.wa.gov.au/wp-content/uploads/2021/06/Report-29_Information-Systems-Audit-Report-2021-State-Government-Entities.pdf

TUESDAY, 06 JULY 2021

The U.S. government is investing $80 million for a #digitalhealth program

The need for public #healthprofessionals has been increasing and highlighted during the #pandemic. That’s why the government has forced on recognising the role of #digitalhealth and innovation in #healthcare.

As part of the efforts to improve the #healthinfrastructure, the Office of the National Coordinator for Health Information Technology (ONC)has received $80 million to implement or expand training, certification and degree in #publichealthprograms at different colleges and universities.

Its curricula will be developed by collaborating with local and state public health departments and others experts that can help deal with the most pressing challenges in public health informatics and technology.

#egovernment #digitalisation #digitalization #ehealth #onlinepublicservices #digitalroadmap

Source: https://www.forbes.com/sites/saibala/2021/06/21/an-ode-to-digital-health-the-us-government-is-investing-80-million-to-create-a-new-public-health-informatics–technology-program/?sh=6c615f1ba69c

TUESDAY, 06 JULY 2021

New G5 Classification Proves Saudi Maturity as World-Class Digital Nation

The United Arab Emirates’ digital ecosystem gets upgraded to the status of the fifth-generation regulator by the International Telecommunications Union (ITU), proving its maturity as a world-class digital nation.

#digitalUAE

Source: english.aawsat.com/home/article/3

TUESDAY, 06 JULY 2021

𝗖𝗢𝗩𝗜𝗗 𝗽𝗮𝘀𝘀𝗽𝗼𝗿𝘁𝘀 𝗮𝗻𝗱 𝘁𝗵𝗲 𝗶𝗻𝗰𝗿𝗲𝗮𝘀𝗶𝗻𝗴 𝗰𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲𝘀 𝗮𝗿𝗼𝘂𝗻𝗱 𝗱𝗮𝘁𝗮 𝗽𝗿𝗶𝘃𝗮𝗰𝘆, 𝗴𝗼𝘃𝗲𝗿𝗻𝗺𝗲𝗻𝘁𝘀' 𝗰𝗮𝗽𝗮𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀, 𝗮𝗻𝗱 𝗴𝗹𝗼𝗯𝗮𝗹 𝗳𝗿𝗮𝗴𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻

As more and more countries have focused on massive vaccinations, the ease of restrictions, and the introduction of digital #covidpassport, several concerts have been raised.

Firstly, there are different versions of these passports, making the lack of standardisation a burden for everyone.

Also, it has not yet been used on a cross-border basis, and I think that if we want to accept and use it on a grander scale, governments will have to overcome immense logistical challenges.

Also, there are concerns about discrimination and fraud and encouraging risky behaviour, making it a privacy minefield.

However, as the debate continues, I believe that with global collaboration and coordination it will be possible to implement secure, interoperable systems for all citizens.

#covideucertificate #eu #digitalhealthpassport #digitalhealthcertificate #healthcare #health #covid #healthtech #telehealth #medicine #ehealth #medical #hospital #mhealth #medtech

MONDAY, 05 JULY 2021

Cloud Is The Key To Digital Transformation In Government

The unprecedented disruption brought on by the pandemic has increased digital transformation in priority, pushing south African governments to leverage cloud for improved citizen experiences and new business models.

Source: techfinancials.co.za/2021/06/21/clo

MONDAY, 05 JULY 2021

𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗙𝗼𝗿𝘁𝗶𝗳𝘆 - 𝗮 𝘀𝗲𝗰𝘂𝗿𝗶𝘁𝘆 𝗶𝗻𝗶𝘁𝗶𝗮𝘁𝗶𝘃𝗲 𝗳𝗼𝗿 𝗔𝘂𝘀𝘁𝗿𝗮𝗹𝗶𝗮'𝘀 𝗪𝗔 𝗚𝗼𝘃𝗲𝗿𝗻𝗺𝗲𝗻𝘁 𝗦𝗲𝗰𝘁𝗼𝗿

The initiative was established through Data#3’s work- a leading and award-winning Australian IT services and solutions provider- and the Office on #digitalgovernment. The focus was to improve the Sector’s #cybersecurity posture and maximise the value of Microsoft technologies.

Cybersecurity has been of the utmost importance for Australian organisations and government departments, and this initiative is being delivered as a part of the Digital Innovation Fund.

According to Peter Bouhlas – office of Digital Government’s WA chief information security officer- the fund will allow agencies with limited resources to accelerate their cybersecurity maturity by accessing security-focused services provided by Data#3.

#itservices #it #itservice #digitalinnovation #hacking #security #hacker #fortify #infosec #ethicalhacking #cybercrime #linux #hackers #tech #informationsecurity

Source: https://itbrief.com.au/story/data-3-launches-security-initiative-for-australia-s-wa-government-sector

MONDAY, 05 JULY 2021

Key challenges on Malta’s economic vision for the next 10 years discussed with the private sector

The Maltese government wants to position Malta as the “digital island of the future” in the next ten years through productive collaboration with the private sector.

#digitalmalta

 

Source: independent.com.mt/articles/2021-

SUNDAY, 04 JULY 2021

𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗚𝗼𝘃𝗲𝗿𝗻𝗺𝗲𝗻𝘁 𝗳𝗼𝗿 𝘀𝘂𝘀𝘁𝗮𝗶𝗻𝗮𝗯𝗹𝗲 𝗱𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁

With countries struggling with the disruptions caused by the pandemic, they have been faced with two priorities: #digitalisation and #sustainability.

Both of them have been a concern and a challenge of modern societies in developing and developed countries as well.

After all, good governance is crucial to efficiently managing resources for the well-being of current and future generations.

However, leaders don’t have to choose between these two priorities; instead, they can integrate them. According to Dr Gianluca di Pasquale- global green economies and infrastructure leader at professional services firm EY- has noted that “In our study, we discovered that #digitalgovernment could help create #sustainablegovernments, and vice versa.

I totally agree. E-government can facilitate integrated policies and public services to promote sustainable economic growth and environmental protection.

That means that economies can increase their probability of having sustainable development with the #digitaltransformation of their respective governments.

#sustainability #egovernment #publicservices #onlinepublicservices #digitalroadmap

Source: https://www.globalgovernmentforum.com/the-twin-transition-digital-transformation-in-government-can-also-boost-sustainability/

SUNDAY, 04 JULY 2021

Qld govt stumps up $40m for cyber security, digital

The Queensland government will invest almost $40 million in cybersecurity, ensuring the country remains connected in the digital world as Covid-19 recovery gets underway.

#queenlanddigitalization

Source: itnews.com.au/news/qld-govt-

SATURDAY, 03 JULY 2021

#Digitalgovernment efforts: Every citizen in Vietnam will have a QR Code by 2025

While other South East Asian countries are still suffering reversed economic growth due to Covid-19, this is not the case for Vietnam. It has recorded the highest ever level of GDP growth and all due to its efforts for #digitaltransformation.

The latest key point of the government development strategy was discussed this month (June) regarding giving every person in the country a #digitalidentity by 2025.

This is part of the plans to enable citizens, enterprises and other organisations to use #digitalservices conveniently and straightforwardly.

With #digitalisation being adopted in every aspect of life, Vietnam aims to join the top 50 countries in terms of #opendata and #digitalgovernment.

#vietnam #southeastasian #covid #digitalpublicservices #publicservices #digitalization

Source: https://www.thestar.com.my/aseanplus/aseanplus-news/2021/06/19/vietnam-every-citizen-to-have-qr-code-by-2025-in-an-effort-to-develop-digital-government

SATURDAY, 03 JULY 2021

DIGITAL GOVERNMENT: NOW MORE CRITICAL THAN EVER

Ann Kirkbride – business Unit Director at Avenu Insights & Analytics in the US- has discussed the importance digitalisation has on public sector entities to make their services more accessible.

#digitalisation

Source: californiacitynews.org/2021/06/digita

FRIDAY, 02 JULY 2021

HH Sheikh Mohammed Bin Rashid Al Maktoum launches a new entity to #digitise life in #Dubai

His Highness, the Vice-President and Prime Minister of the #UAE and Ruler of Dubai announced on Twitter the establishment of the Dubai Digital Authority.

Dubai Smart Government, Dubai Smart Department, Dubai Data Corporation, Dubai Statistics Center, and Dubai Electronic Security Center will all fall under the purview of this new entity. He also announced that Hamad Al Mansouri would direct it.

That is one of the many efforts the UAE has made toward turning itself into one of the world’s most influential #digital economic capitals. UAE has not only created strategies to survive the pandemic but has also proven that it can flourish during and after it.

#dubaidigitalauthority #dubai #uae #digitalization #digitaltransformation #digitalisation #digitalgovernment #digitaleconomy

Source: https://amp-khaleejtimes-com.cdn.ampproject.org/c/s/amp.khaleejtimes.com/news/sheikh-mohammed-launches-new-entity-to-digitise-life-in-dubai

FRIDAY, 25 JUNE 2021

Government priorities regarding to #cloudmigration

When it comes to expanding mission capabilities while increasing service delivery speed, governments face ongoing challenges. However, overcoming them has become more vital now due to the pandemic, and decision-makers should decide which #data should migrate first.

Center for Digital Government Vice President Phil Bertolini advises, “Don’t try to do everything at once. You might think that sending everything into a #cloudenvironment is necessary, and it doesn’t work that way.”

Discovery, assessment, and evaluation activities need to be performed to optimise value while workloads are moved to the cloud.

Here’s what should be considered:
People: Communication and guidance is vital to ensure they understand changes
#Governance and security: Compliance with Government-specific control and risk management are required for success
Platform: Solution must different requirements while maintaining continuity during migration
Operations: Monitoring and maintaining the solution is key to achieving migration goals

#cloud #bigdata #datacenter #cloudstorage #networksecurity #digitalization #digitaltransformation #digitalisation #datagovernance #technology #cybersecurity Musfique Ahmed Khalid Suhaim Wasim Kazi Joe Kobrianos Emily Yue

 

Source: https://www.govtech.com/cloud-different/government-priorities-in-cloud-migration

FRIDAY, 25 JUNE 2021

IIT Bombay Announces Launch Of Its New Centre For Digital Health

The Indian Institute of Technology (IIT) Bombay has set up a new centre that will be focused on driving research and academic programmes in Digital Health.

#digitalhealth

Source: ndtv.com/education/iit-

THURSDAY, 24 JUNE 2021

How Saudi Arabia has built economic resilience amidst the #pandemic?

Saudi Arabia has shown remarkable resilience in combating the COVID-19 pandemic. The kingdom has tried to increase the government effectiveness since 2016 through Vision Realisation Programmes, which aim to create a thriving economy and a vibrant society.

Vision 2030- an ambitious roadmap with multiple goals, has helped Saudi Arabia with its ongoing transformational efforts even during the pandemic, providing a strategic network of high-tech and responsive regulatory mechanisms.

The streamlined and automated administrative procedures and #datasharing systems among various entities have made it possible for citizens, investors and entrepreneurs to benefit from different #digitalservices. The kingdom’s e-government initiatives have helped build public institutions that are effective, accountable and transparent.

#saudiarabia #vision2030 #digitalpublicservices #digitalgovernment #visionrealisationprogrammes Ali Alasiri Hisham Alsheikh هشام آل الشيخ Eng. Abdulrahman Sager Almutairi Khalid Suhaim

Source: https://indianexpress.com/article/opinion/saudi-arabia-covid-19-pandemic-economy-7353211/

THURSDAY, 24 JUNE 2021

Efficiency and Personalization Are the Future of Digital Health Technology

AI and other technologies that improve efficiency and offer more personalisation for healthcare while reducing costs will emerge as leading technologies.

Source: healthtechmagazine.net/article/2021/0

WEDNESDAY, 23 JUNE 2021

How has the #pandemic accelerated modernization efforts in Arizona?

If there were ever any doubts about the importance that #digitaltransformation has to #governments#covid has silenced all of them.

In this new world, the vast majority of interactions with citizens and businesses must take place virtually. After all, it is- go digital or go dark.

This has been the central topic of discussion during the Arizona Virtual Digital Government Summit on 8th June.

Paula Mattingly- assistant director and CIO of the state of Arizona’s Department of Health- has noted that the disruptions caused by Covid offered the opportunity to implement changes faster and improve service delivery.

The scalability of cloud technology has allowed #publicagencies to meet the increased public demand for information.
#cybersecurity has played a vital role in protecting systems susceptible to #databreaches and similar threats.
#technologyupgrades have cut the funds needed to maintain outdated legacy systems.

#cloud #technology #bigdata #cloudstorage #digitalization #digitalisation #arizona #earizona

 

Source: https://www.govtech.com/computing/how-the-pandemic-accelerated-modernization-efforts-in-arizona

WEDNESDAY, 23 JUNE 2021

Public Services To Be Digitized

The Department of Information and Communication Technology in Papua New Guinea has been restructured to digitise public services to restore people’s trust in the government.

#digitalpublicservices

TUESDAY, 22 JUNE 2021

Egyptian government reviews #digitaltransformation projects in the agricultural sector

In Egypt, two ministries have joined hands in reviewing the implementation of joint projects regarding digitalisation in the country.

The Ministry of Communication and Information Technology and the Ministry of Agriculture and Land Reclamation are cooperating in order to positively impact the farmers, agricultural sector and the #egyptiancitizens as well.

The projects aim to develop this sector by focusing on the latest #technologicalcapabilities, which include offering services in a single platform, such as
Submitting applications
Payments
#Electronicsignatures
Land reclamation
Agricultural acquisition systems
Farmers’ ID
Identifying crops through #AI etc.

According to Elsayed Elkosayer- Minister of Agriculture and Land Reclamation- these efforts align with the Egyptian government’s plan toward digital transformation.

#digitalization #digitalisation #digitalisationinagriculture #publicservices #onlinepublicservices #digitalgovernment

Source: https://africanews.space/egyptian-government-reviews-digital-transformation-projects-in-the-agricultural-sector/

TUESDAY, 22 JUNE 2021

Digital Transformation Core to Boosting Zimbabwe’s Economy, Improving Services

The new report from World Bank Zimbabwe Digital Economy Diagnostic finds that digital services are the most vital foundation for the digital transformation in the country.

#digitalservices

Source: worldbank.org/en/news/press-

MONDAY, 21 JUNE 2021

European Commission launches EU Digital Covid certificate

On 14th June, the #europeancommission has formally signed legislation to create a digital #covidcertificate which will be used for 12 months.

This document has been introduced to EU members and will facilitate the safe free movement of citizens during the COVID-19 pandemic.

How does this certificate work?
It contains a QR code with a digital signature that protects it against falsification.
To check it, the QR code needs to be scanned
Each hospital, test centre, or health authority has its own digital signature key stored in a secure database for each country.
This digital certificate can be verified across the EU.

But despite this effort, according to Louise Grabo- President of the EESC’s Observatory of the Digital Transition and the Single Market – the EU is still behind countries like the U.S. and China when it comes to #digitalisation.

#covideucertificate #eu #digitalhealthpassport #digitalhealthcertificate #healthcare #health #covid #healthtech #telehealth #medicine #ehealth #medical #hospital #mhealth #medtech

 

Source: https://www.govexec.com/sponsors/2021/04/road-digital-maturity-how-agencies-are-embracing-modernization-journey/173618/

MONDAY, 21 JUNE 2021

Government Forum: Digital Experiences That Put People First

Adobe’s annual event on 15th June was focused on government agencies and how they can improve workforce productivity and customer experience.

#egovernments

Source: govtech.com/sponsored/gove

SUNDAY, 20 JUNE 2021

The United Arab Emirates ranks third globally for #digitalgovernmentservices.

According to a global BCG study, UAE has scored in the top five countries where people are satisfied with digital government services with a satisfaction score of 73%. For comparison, the average of developed countries is 64% and developing countries 58%.

UAE is one of those places where the government has increasingly sought to expand the scope and quality of their #onlineservices and keep pace with emerging #digitaltechnologies even before the #pandemic. Covid only highlighted the criticality of these digital government services and forced the country to act quickly in scaling up.

Some of the government’s efforts include the Emirati Dubai Health Authority app covering a full suite of pandemic-related services and the UAE PASS. This digital national identity provides access to 5,000 government and private services nationwide.

The overall satisfaction of citizens comes from efforts to redesign services to be more user-centred for the relatively youthful, digitally savvy population.

#uae #uaepass #bcgstudy #unitedarabemirates #publiconlineservices #digitalization #digitalisation #emiratidubaihealthapp #uaepass

 

Source: https://www.zawya.com/mena/en/press-releases/story/The_United_Arab_Emirates_ranks_Third_Globally_for_Digital_Government_Services-ZAWYA20210614103829/

SUNDAY, 20 JUNE 2021

"Azerbaijan ahead of many countries in the creation, development of #digitalgovernment services"

That’s what Fariz Jafarov-director of the Center for the Development of Electronic Government of Azerbaijan- has said in one of his interviews recently.

This department has overseen several projects of the state-business (G2B) and state-citizen (G2C) segments during the pandemic. During this time, an SMS permission system and an #onlineportal were developed where employees and citizens could ask for special permits to leave their homes for specific reasons.

According to Jafarov, over 112 million SMS were sent during this time, and seven million citizens have used the services of this system.

Moreover, all #governmentagencies have an electronic document management project as part of the plans to create e-government. Along with this, Jafarov explained that they had developed a national system to exchange information securely.

#azerbaijan #egovernment #digitalisation #digitalization #ehealth #onlinepublicservices #digitalroadmap

 

Source: https://www.azernews.az/nation/179517.html

SUNDAY, 20 JUNE 2021

The U.S. Hasn’t Embraced a Vaccine Passport, and Probably Won’t

The U.S. has proven to be unwilling to take the politically charged step toward creating a universal digital health passport, pushing different companies to step in.

SATURDAY, 19 JUNE 2021

Qatar ranks fourth globally for digital govt services

According to a study from Boston Consulting Group’s (BCG), Qatar ranks fourth globally for digital government services, marking its latest digitisation accomplishment.

#digitalgovernmentservices

Source: thepeninsulaqatar.com/article/15/06/

THURSDAY, 17 JUNE 2021

The patient’s voice: an integral part of digital health transformation

The COVID-19 pandemic has really emphasized the need for #digitaltechnologies, high-quality data, and Artificial Intelligence analytics tools.

However, it’s essential to engage people when creating #digitaltools or policies to provide exceptional health care. After all, patients are instrumental in exploiting the potential of digitalization, and their concerns, needs, and expectations should be considered.

Different digital technologies such as 5G, #artificialintelligence, and #supercomputing have offered new opportunities to transform the way people receive health services.

The use of remote monitoring, #telemedicine, and #telerehabilitation has enabled innovative approaches to the co-creation and integration of healthcare for citizens.

#ai #digitalisation #digitalization #ehealth #onlinepublicservices

Source: https://epha.org/the-patients-voice-an-integral-part-of-digital-health-transformation/

THURSDAY, 17 JUNE 2021

How new digital ID standards will modernise property transfers

The HMLR’s new digital ID standard will modernise property transfers enabling home buyers to own and control their documentation, reducing unnecessary responsibility and cost for services providers.

#digitalidentity

Source: mortgagefinancegazette.com/market-comment

WEDNESDAY, 16 JUNE 2021

EU #digitalhealth passport goes live in seven European countries

Covid-19 has really put a toll on our lives, and following the progress of recent vaccination efforts, the need for a health digital certificate has increased rapidly.

The European Union Digital #COVIDCertificate, two months after it was proposed, went live in seven countries on 1st June 2021.

This document shows whether someone has been fully vaccinated, recovered, or tested negative from the virus within the last 72 hours.

Rafael Schvartzman, Regional Vice President for Europe at the #IATA, has commented: “According to a recent survey, 76% of people want to travel to see their loved ones. And now we are able to safely reconnect them and resume safe travelling this summer.”

The certificate is accepted in Bulgaria, Croatia, the Czech Republic, Denmark, Germany, Greece, and Poland.

#digitalhealthpassport #digitalhealthcertificate #healthcare #health #covid #healthtech #doctors #doctor #telemedicine #telehealth #medicine #ehealth #medical #hospital #mhealth #medtech

Source:
https://www.futuretravelexperience.com/2021/06/eu-digital-health-passport-goes-live-in-seven-european-countries/

WEDNESDAY, 16 JUNE 2021

The power of youth in the digital health transition

Students have a vital role in the digital transformation of healthcare by being the professionals of tomorrow trained in eHealth who use digital solutions as tools to facilitate access to care.

TUESDAY, 15 JUNE 2021

UK unveils investment to test #digitaltools in local areas

Housing Minister Rt Hon Christopher Pincher MP has announced on 1st June 2021 that £1.1 million will be used to test digital tools and data standards across different local areas.

Published in August 2020, the white paper ‘Planning for the future proposed reforms to streamline and modernise the entire planning process.

The test aims to show how existing local plans translate into the new system, making it easier for people to engage online with planning in their area, which will help them build homes quickly.

The program will focus on the digital transformation of local plans where the community’s involvement is necessary to ensure that the correct levels of growth are identified to meet its needs.

#uk #bigdata #ai #AI #data #onlinepublicservices #digitalization #digitalisation #publicservices

TUESDAY, 15 JUNE 2021

The Times of India - Digital Divide will exclude marginalised from jabs: Supreme Court

The Supreme Court in New Delhi has said the policy mandating registration on the CoWin app for a vaccination slot excludes marginalised communities from jabs due to the digital divide.

#digitalgap

Source: timesofindia.indiatimes.com/articleshow/83

MONDAY, 14 JUNE 2021

HH Sheikh Mohammed Bin Rashid Al Maktoum orders comprehensive assessments on digital and #smartservices

Vice-President and Prime Minister of the UAE and Ruler of Dubai- HH Sheikh Mohammed has ordered an assessment to be conducted on thousands of public digital services offered.

The purpose is to select the best and worst five government entities in providing integrated #digitalservices that reach customers everywhere, enabling them to complete their transactions easily, quickly, and efficiently.

HH Sheikh Mohammed Bin Rashid Al Maktoum announced this through his Twitter account. He stressed that #digitalisation is a top priority for his government and that the assessment process aims to upgrade customer experiences and enhance their overall well-being.

This surely boosts UAE’s competitiveness in the #servicessector and brings it a step closer to its goal- becoming one of the best countries in the world in rendering #governmentservices.

I believe UAE is a true benchmark for the world to learn from in how to drive a citizen-centric mindset in government organizations …

#digitalservice #uae #dubai #publicdigitalservices #publicservices #digitalization

 

Source: https://gulfnews.com/uae/government/sheikh-mohammed-orders-comprehensive-assessment-on-digital-and-smart-services-1.79627964

MONDAY, 14 JUNE 2021

The new EU Digital Finance strategy

Giovanni Caccavello from Open Banking Excellence believes that only a tighter action plan for the EU Digital Finance strategy can promote prosperity across Europe.

#digitalfinancestrategy

SUNDAY, 13 JUNE 2021

The state of #cloud in state and #localgovernments

If I had to choose a positive aspect of this global pandemic, it would surely be the accelerated pace of #digitalisation in different countries.

Indeed, even before Covid-19, #cloudapplications had been used by state and local governments, whether they thought about it or not. However, it was soon seen as a necessity more than a choice, and it became clear that the #publicsector needed systems which are more responsive and agile.

While each country’s journey toward #cloudcomputing has been different, many have followed the federal government’s footsteps.

According to the 2020 Digital States Survey, only 12% of respondents had moved more than half of their systems and applications to the cloud.

This means that there is still a very long way to go toward digitalisation so that States can benefit from increased security, agility, and efficiency.

#cloud #technology #cybersecurity #bigdata #datacenter #it #cloudstorage #programming #networksecurity #digitalization #digitaltransformation

Source: https://www.govtech.com/cloud-different/the-state-of-cloud-in-state-and-local-governments

SUNDAY, 13 JUNE 2021

Greece Reveals First EU Digital COVID Passport as ‘Fast Lane to Facilitate Travel’

Greece’s government has revealed the first European Union’s Digital Covid certificate, which will ease the travel process for all the vaccinated people. #digitalcertificate

Source: schengenvisainfo.com/news/greece-re

SATURDAY, 12 JUNE 2021

Mexican Government Agency Chooses WooRank to Power SEO Strategy

A Mexican government agency has chosen WooRank to improve its clients’ digital strategy, enabling it to run multiple health checks and offer personalized solutions to them.

#digitalstrategy

Source: globenewswire.com/news-release/2

FRIDAY, 11 JUNE 2021

European Commission proposes a secure #digitalidentity for all citizens

In its latest #digitalpolicy announcement, the European Union has proposed creating a framework for a European ID available to all citizens, residents, and businesses in the EU.

Margrethe Vestager, Executive Vice-President for a Europe Fit for the Digital Age, has said: “This digital identity will enable us to do in any Member State as we do at home with fewer hurdles. We will decide how much information we wish to share, with whom, and for what reason. This is an excellent opportunity to take us all further into experiencing what it means to be European.”

This will enable citizens to prove their identity and share #electronicdocuments with the click of a button on their phones so they can easily access #onlineservices throughout #Europe in a safe manner.

#eu #europeanunion #europeancommission #digitalization #digitization #onlinepublicservices #publicservices

FRIDAY, 11 JUNE 2021

New digital telecare purchasing system launched by local government procurement arm

Scotland Excel has launched a new procurement system at an estimated value of £12m over ten years to help local authorities access digital telecare services.

#digitalservices

 

Source: futurescot.com/new-digital-te

THURSDAY, 10 JUNE 2021

Government of Canada ( #GC) launches updated #digitalstrategy

The global #pandemic has indeed accelerated the global shift to #onlineservices for governments and businesses alike. Innovation has been crucial during these times, pushing public servants to deliver essential services digitally.

The unpredictability caused by Covid-19 has shown how vital it is to show agility. As a result, the Government of Canada has launched the latest strategic plan of its #digitaloperations for 2021-2024 with four key pillars:

Modernizing legacy IT systems so they are easy to use, stable, reliable, and secure.

Improving services so that individuals and businesses are satisfied with and trust #GCservices

Implementing enterprise which relates to making public servants happier and more productive; departments more data-driven; operations more effective and efficient; and costs lower.

Transforming the institution ensuring that #publicservants are digitally enabled to serve citizens better.

#digitalservices #digitaltransformation #digitalization #digitization #digital #informationtechnology #digitalplatform #itservices #digitalskills #itsystems Olivia Neal Nicole Foster Kirsten Tisdale Dan Batista Navid Nathoo Christine Hagyard Hussam Wali Jaimie Boyd Linda Williams Cloe Caron, PCC ICFShagun Maheshwari Jordana Globerman Ryan Androsoff Mustafa Khdair Richard St-Pierre Andy Nulman

WEDNESDAY, 09 JUNE 2021

Can The UK Government get to grips with digital identity?

The UK Government recently abandoned the #digitalidentity program due to “over-elaborate expectations trajectory and cost.”

The $250 million Gov.uk Verify digital identity system launched in 2013 had a goal of 25 million users by 2020.

However, one critical department, Her Majesties Revenue and Customs (HMRC) – the UK tax authority, opted out of the system in 2017. Today, their Government Gateway system has 16 million users, while Verify has fewer than eight million.

The UK Government will keep Verify running until April 2023 while developing a new digital identity service.

GDS (Government Digital Service) is leading the project in what the Government describes as a ‘discrete digital identity pilot project,’ which is underway.

Will the #UKGovernment be able to deliver a sound digital identity system?

#digitalidentity #digitalgovernment #ukgovernment

Source: https://www.forbes.com/sites/lawrencewintermeyer/2021/05/19/can-the-uk-government-get-to-grips-with-digital-identity/?sh=16647e89297d

TUESDAY, 08 JUNE 2021

Op-Ed: Humans Are Getting in the Way of Digital Health

According to @medpagetoday, people are getting in the way of digital health. Unlike banking or logistics, healthcare is caught between two worlds: one of yesteryear and today.

#digitalhealth

Source: medpagetoday.com/publichealthpo

TUESDAY, 08 JUNE 2021

The pandemic requires accelerating the #digitization of the public sector

UN experts show that the countries which have invested the most in their digital agendas in recent years are the ones that now are able to best serve their population in the Covid-19 pandemic.

According to the latest development report that the United Nations has just published, the region shows great progress.

The same has happened with the different public sector organizations that invested resources in their digital agendas, preparing them for different anticipated and unforeseen situations.

The current #healthcrisis has made it possible to verify that digital optimization at the national level strengthens democratic governance and is a necessity.

#digitalgovernment #digitaltransformation #unitednations #covid19

Source: https://www.techgamingreport.com/now-the-pandemic-requires-accelerating-the-digital-transformation-of-the-public-sector/

MONDAY, 07 JUNE 2021

Spain and the US are way out in front in #digitalhealth than Germany

According to a new survey by Fresenius, Germany is lagging behind other countries in adopting digital health, including Spain and the US.

The three-country poll found that Spain and the US are way out in front.

The difference between the three countries was most evident in #telemedicine. Online consultations were deemed very important by 55% of Spaniards, 43% of Americans but just 16% of German respondents.

There were also significant differences in the usage of #digitalhealth services.

When asked about video consultations, the US was way out in front. 22% of people said they had access to remote meetings with doctors.

In Germany, the proportion was only 2%, and Spain was only slightly better at 6%.

Also, GPs offering online appointment booking was available to around 55% of Spanish and US respondents, but only 15% of Germans.

42% and 35% of those who had access to online booking in Spain and the US had taken advantage of that. Meanwhile, in Germany, that percentage is only 8%.

#digitalhealth #telemedicine #digitalhealthservices #germany #spain #unitedstates Sofia Silva Carballido Idoia Ortiz de Artiñano Goñi Carina Lopes Gianluca Misuraca Carlos Sentís Alina Tkachenko Carlos Fernández Abad Pablo Alvarez Baeza Nicole Harper Carlos Severino Martinez Francisco Cervantes Leticia Cimarra William Guevara Ursi Van der Herten Paloma Garrón

Source: https://pharmaphorum.com/news/study-finds-germany-trails-spain-and-the-us-in-digital-health/

MONDAY, 07 JUNE 2021

Government Digital Service sets out three-year strategy

The GDS strategy focuses on making Gov.uk a single, trusted source of information, joining up services, and creating a pan-government digital identity solution.

#GDSstrategy

SATURDAY, 06 JUNE 2021

Did e-Estonia beat the Covid-19?

Was #Estonia better prepared than other nations to deal with the pandemic?

Estonia is probably the world’s most #digitalgovernment, with just about every state service online.

That’s why when the time came to impose restrictions on the movements of its citizens, Estonia was well prepared.

President Kersti Kaljulaid told Tech Tent that “e-school” was something children and others were already accustomed to using. Also, people were used to interacting with the whole healthcare system online.

During 2020, Estonia’s Covid-19 cases and deaths remained at very low rates. But, as the winter arrived, they began to take off. And for that, there is a reasonable explanation not related to e-Estonia.

“People want to be together,” Kaljulaid explains. The virus spread more quickly among 20-24-year-olds.

Estonia was able to manage that situation and now has the spring outbreak under control.

However, it has a far higher death rate than Asian hi-tech countries like South Korea and Taiwan.

That doesn’t mean e-Estonia has failed, though. These outcomes are more related to the different #privacypolicies each of these countries have.

#digitalgovernment #eestonia #privacypolicies #healthcare #covid19 Daniel Schaer Kristo Vaher Ott Vatter Sandra Särav Janek Rozov Ott Velsberg Kata Varblane Anna Piperal Nele Leosk Siim Sikkut Marten Kaevats Riina Alt Christman Roos Mikk Vainik Jana Krimpe Keiu Friedenthal Daniel Kotsjuba Anett Numa Robert Krimmer Helli Toomsalu Indrek Reimand Margus Mägi Mailin Aasmäe Olga Plishkina Imre Teder Ragnar Toomla Kaimar Karu Zunair Ahmed

Source: https://www.bbc.com/news/technology-57199545

MONDAY, 07 JUNE 2021

Data Summit Connect 2021 highlights the importance of Data Governance in making data-driven decisions

Seth Earley, founder and CEO of Earley Information Science, and Kevin Kline, head geek of SolarWinds, discussed the importance of #data and its effectiveness to help organizations drive decisions with data.

Early’s presentation focused on using data to drive #decisionmaking.

That means setting up scorecards and dashboards that will identify problems and guide changes—a true data-driven decision framework.

“It’s difficult to drive decisions with data instead of an opinion. We want to take that opinion out and drive decisions with data. … And if the data is important, you need to spend the money on it.” Earley said.

Meanwhile, Kline’s presentation, “Data Governance for DBAs,” focused on the importance of high-quality data.

As organizations and #governments grow in complexity and sophistication, they realize that their data is a true asset with enormous value and should be managed proactively.

#datagovernance #digitalgovernment #bigdata #datasummitconnect2021

Source: https://www.dbta.com/Editorial/News-Flashes/Data-Summit-Connect-2021-Second-Day-Keynote-Marries-Data-Governance-with-Making-Data-Driven-Decisions-146827.aspx

SUNDAY, 06 JUNE 2021

UK plans fully digital border to provide accurate immigration numbers

The UK plans a fully digital border to provide accurate immigration numbers – as part of plans to be implemented by the end of 2025.

#DigitalTransformation

Source: reuters.com/world/uk/uk-pl

SATURDAY, 05 JUNE 2021

The pandemic impact on the data governance market

The Covid-19 pandemic has been an unprecedented and continued unpredictable state of emergency on many levels.

And in times of crisis, knowledge is power, and data has been assisting enterprises and #governments with better #decisionmaking.

According to a Mordor Intelligence report on #DataGovernance, the data governance market value was USD 1.81 billion in 2020.

And by 2026, the data governance market is projected to be worth USD 5.28 billion, registering a Compound Annual Growth Rate of over 20.83% during the forecast period (2021 – 2026).

Asia-Pacific is a region with enormous growth in data governance. This region is becoming a digital innovation center for the world. Next, it is followed by the USA and Europe region.

For more information, you can access the report in the comment below.

#datagovernance #datagovernancemarket #digitalgovernment

Source: https://www.mordorintelligence.com/industry-reports/data-governance-market.

SATURDAY, 05 JUNE 2021

More Must Be Done to Close Digital Divide, End Poverty, Speakers Say, as Social Development Commission Continues Debate

Closing the digital gap – particularly in remote and rural areas, and among women, youth, the elderly, and disabled persons – is critical for achieving sustained, equitable growth, speakers said at the SDC.

#digitalgap

Source: un.org/press/en/2021/ un.org/press/en/2021/

FRIDAY, 04 JUNE 2021

Ndabeni-Abrahams says partnerships needed to achieve national digital transformation

Digital Technologies Minister of South Africa, Stella Ndabeni-Abrahams, says partnerships between the government, the private sector, and communities are needed to achieve national digital transformation.

#DigitalTransformation

Source: engineeringnews.co.za/article/ndaben

THURSDAY, 03 JUNE 2021

TDRA UAE introduces the digital government roadmap

#TDRA (Telecommunications and Digital Government Regulatory Authority, United Arab Emirates) introduced the digital government roadmap prepared in a workshop.

Speakers in the workshop highlighted the six #strategicthemes of the #roadmap:

infrastructure and services;
common digital enablers;
the Unified Digital Platform;
laws, policies, and standards,
digital capacity building,
engagement and outreach.

To ensure proper implementation of the roadmap items, TDRA has developed five #strategicindicators:

achieving a 100% end-to-end true digital transformation within two years,
raising customer happiness to 90%,
increasing the digital uptake by 85%,
inclusive and complete training of the federal government workforce on digital enablers by 100%,
providing a single digital platform and unified digital experience across all federal government services by 100%.

A roadmap, six strategies, and strategic indicators. It seems TDRA is doing its job well and effectively. As I have been saying, without a concrete plan and objectives, there is not much progress to be expected.

#digitalgovernment #unitedarabemirations #digitalroadmap

Mohammad Al Zarooni

 

Source: http://tradearabia.com/news/IT_382684.html

THURSDAY, 03 JUNE 2021

Australian budget lends support to digital economy

Australia’s A$1.2bn Digital Economy Strategy ticks most of the right boxes, but some industry experts say areas such as broadband infrastructure and AI are still underfunded.

TUESDAY, 01 JUNE 2021

That's what healthcare leaders see as the future for #digitalhealth.

According to a new report commissioned by Philips Healthcare, senior healthcare leaders from 14 countries say strengthening resilience and preparing for future crises is a top priority.

Medical services leaders in countries including the US, Germany, and India were asked about their plans for digitalization over the next three years.

The pandemic has seen many countries shift from in-person medical consultations to telemedicine, using apps, phone, and video appointments.

After the pandemic, the healthcare industry will continue with #telemedicine and investments in AI and ML.

The formation of technology-enabled ecosystems is expected to offload around a quarter of routine care from hospitals.

Over the next three years, across the 14 markets surveyed, healthcare services at walk-in clinics and in-patient treatment centers will grow by around 10% each, pharmacies by 4%, and #homecare by 6% on average.

#healthcare #healthcaretrends #digitalhealth

Source: https://www.weforum.org/agenda/2021/05/digital-health-telemedicine-telehealth-ai-digitalize-health-services/

TUESDAY, 01 JUNE 2021

Central Government Set-up Digital Tracking System to monitor Oxygen availability

Digital solutions can help in extreme situations such as the one in India. The new digital tracking system to monitor Oxygen availability is a significant step from the government.

MONDAY, 31 MAY 2021

Digital bootcamp initiative could kickstart new thinking about technology skills

Digital Bootcamp initiatives are an excellent way to upskilling citizens and preparing them to embrace the digital government on a whole new level.

Source: computerweekly.com/opinion/Digita

#Digital #Bootcamp

MONDAY, 31 MAY 2021

Why is email ruining digital services, and how to fix it?

#Digitalservices are an improvement over legacy, in-person processes.

But the way those services are constructed is inhibiting the potential time savings and user-experience improvements.

More often than not, existing digital services cannot handle a specific resident request, and residents send an #email to a government email address.

Now, resident inquiries are flooding government agencies workers’ inboxes.

But all these emails are keeping them from doing their job. That’s why email is ruining digital services. Here’s how to fix it.

Departments should use #machinelearning (ML) to categorize these large sets of resident inquiries and identify the problems.

Once analyzed, these recurring inquiries can be answered automatically.

Then, governments can turn that analysis into insight and use these analytics to measure and manage their performance, allocate resources to meet residents’ needs, and win back precious time to focus on their actual jobs.

#digitalgovernment#digitalservices#email#machinelearning

SUNDAY, 30 MAY 2021

A digital economy strategy must include targets

A government that is making serious efforts toward the digital transformation of a country should also commit to creating a well thought digital economy strategy.

Source: innovationaus.com/a-digital-econ

#Digital #Economy

SUNDAY, 30 MAY 2021

Why should the continuous #digitaltransformation should be top of mind for government agencies in Australia?

The Australian government has been investing significant time and resources into its #digitaltransformation strategy.

Covid-19 disruptions accelerated this transformation and created a strong impetus for government agencies to develop the agility required to pivot quickly in response to lockdowns, restrictions, and other rapid changes.

As such, the emphasis for many agencies is now on the need for #continuousdigitaltransformation.

There are some barriers currently preventing agencies from fully adopting continuous transformation.

Risk-averse agencies need to ensure they have the funding allocated adequately to a strategic roadmap that includes agility and a long-term view.

Also, this isn’t traditionally how government agencies have operated, so a mindset shift will be necessary for agencies to embrace continuous transformation and leverage the significant benefits it offers.

A continuous transformation approach requires a clear and well-defined strategy.

For best results, government agencies must undertake continuous transformation from a holistic standpoint.

#digitalgovernment #digitaltransformation #australiangovernment #continuousdigitaltransformation

Source: https://itbrief.com.au/story/why-continuous-digital-transformation-should-be-top-of-mind-for-government-agencies

SATURDAY, 29 MAY 2021

UAE: Access 570 Abu Dhabi government services now in a single app

Through the TAMM app, Abu Dhabi residents can now access 570 local government services #online.

Currently, 80% of the #services have been added to the application, and the rest will be done by the end of the year.

The chairman of the Department of Government Support–Abu Dhabi, Ali Rashid Al Ketbi, said, “Once the app is complete, it will be the go-to platform for all information and government services, including payments.”

Through the TAMM app, the Abu Dhabi residents can:

Obtain permits and requirements for businesses,
Apply for a social care professional license,
Renew building permit,
Access all the services of the Department of Education and Knowledge, and the Department of Health Services,
Make digital financial transactions and payments,
seek different agriculture and food safety services,
Organize an event at the Department of Culture and Tourism venue,
Report an incident,
Submit a complaint and many more.

The TAMM app is available on the Apple Store and Google Play store, and community members can complete 93% of #governmenttransactions in under 6 minutes.

#digitalgovernment #abudhabi #tammapp #digitalservices

Source: https://www.khaleejtimes.com/news/uae-access-over-500-abu-dhabi-government-services-now-in-a-single-app

SATURDAY, 29 MAY 2021

Digital adoption imperative for modern governance

Digital has become a top priority for governments worldwide due to the pandemic. Accelerating digital transformation efforts is a must nowadays.

Source: dqindia.com/digital-adopti

#Digital #Governance

FRIDAY, 28 MAY 2021

How is Canada using AI to drive #greengrowth?

Canada uses Artificial Intelligence (AI) to prepare infrastructure for electric vehicles and speed up #cleanenergy research.

Canada’s Minister of Digital Government, Joyce Murray, says “We’re taking advantage of the strides we’ve made in digital service delivery to examine how we can accelerate climate action.”

AI, #machinelearning (ML), and “the enormous data pools” that governments are amassing are valuable tools for reducing global CO2 emissions.

Opportunities are plenty. Murray says, “There are over 150 environmental applications of AI in agriculture, energy, transport, and water.”

These could save up to 4% of global CO2 emissions by 2030.

One of these applications has found its way into Canada’s national science labs. The country is exploring using AI to produce chemical substances that accelerate clean energy production, such as hydrogen.

Such substances typically take up to 20 years to enter the market. With an issue as pressing as climate change, this is a time the world can’t afford.

ML algorithms can predict optimal conditions for producing these new materials and shorten research timelines.

#canadiangovernment #digitalgovernment #artificialintelligence #greengrowth

Source: https://govinsider.asia/inclusive-gov/joyce-murray-minister-of-digital-government-how-canada-is-using-ai-to-drive-green-growth/

THURSDAY, 27 MAY 2021

How is hyper-converged infrastructure in the public sector empowering a #datadriven world?

The pandemic has required the public sector worldwide and educational institutions to reevaluate their priorities to address new remote workforce requirements, increased cybersecurity risks, highly distributed learning environments, and the need for new contactless public services.

As this pressure falls on public sector CIOs to do more with less, the IT teams must rethink how #data is being managed as their #digitalecosystems expand.

The solution is straightforward: #hyperconverged infrastructure (HCI) because it offers speed of implementation, simplicity, efficiency, and reduced cost.

Instead of manually keeping up with disjointed, siloed workload environments, everything from storage to servers to virtualization to networking to data protection should be automated and streamlined.

Advancements made in software-defined HCI over the past two decades have set the stage for making this possible by replacing disjointed hardware with a distributed infrastructure platform powered by software.

HCI has provided a way for CIOs to simplify deployment, scalability, management, and support while reducing operating costs.

Do you agree?

#digitalgovernment#hyperconvergedinfrastructure

THURSDAY, 27 MAY 2021

New Executive Order Seeks to Strengthen Security of Federal Government Networks

Cybersecurity is vital for a digital government. The new Executive Order from the White House will strengthen the Security of Federal Government Networks significantly.

WEDNESDAY, 26 MAY 2021

This year's Australian federal budget has a big focus on digital workforce and delivering digital services

The #AustralianGovernment is investing $1.2 billion in Australia’s digital future as part of this year’s federal budget.

$200.1 million of this budget will go for enhancing #myGov, to offer effective #onlineservices and support.

Also, $100 million will go to support #digitalskills for Australians. This investment will include a new pilot program for work-based digital cadetships that offer a flexible way for workers to build digital skills, scholarships for emerging technology graduates, and investments in the cyber workforce.

Minister for Employment, Workforce, Skills, Small and Family Business, Stuart Robert, said that the Government’s Digital Economic Strategy was an investment in delivering better government services today and securing Australia’s workforce of tomorrow.

#australiangovernment #digitalgovernment #digitaltransformation #digitalskills #onlineservices

WEDNESDAY, 26 MAY 2021

How the PLI Scheme for telecom is a key factor for Digital India

The PLI scheme is a new initiative for developing telecom manufacturing in India. The scheme will contribute significantly toward a digital “India” for the near future.

SUNDAY, 23 MAY 2021

Data governance maturing quickly

According to the Information Governance ANZ survey, #Australian organizations are increasingly adopting formal information governance frameworks to maximize data value while minimizing associated risks and costs.

Here are the most important findings that support this statement.

55% of organizations across both public and private sectors now have an information #governance (IG) leader, and more than 40% have a multi-disciplinary IG steering committee.

74% of organizations have at least one IG project in motion or planned across the next 12 months.

36% of organizations are expecting to increase their IG spend.

2021 also saw #government organizations overtake corporates’ confidence in their IG, with 62% of government respondents saying their organization had either advanced or intermediate IG maturity than 49% of corporates.

#datagovernance #informationgovernance #australiangovernment

Source: https://www.infogovanz.com/wp-content/uploads/2021/05/InfoGov_IndustrySurvey_MAY2021.pdf

SATURDAY, 22 MAY 2021

Ireland Government closes the Digital Hub

The Dublin-based #DigitalHub that has served a valuable role as a launchpad for scaling companies is dissolved.

Other #startupcommunities have overshadowed the Digital Hub, but many still felt it had a role to play.

Despite its role as a campus for scaling digital tech companies, the hub also made a valuable contribution locally with its various inclusive programs aimed at local schools and senior citizens.

But the Department of Communications decided to transfer ownership of the enterprise campus to the Land Development Agency (LDA) for use as social and affordable housing.

What do you think? Is this a good decision?

#digitalhub #irelandgovernment #digitaltechcompanies

Source: https://www.irishtimes.com/business/technology/why-did-government-ignore-recommendation-to-retain-digital-hub-1.4552461

SATURDAY, 22 MAY 2021

More than SR500 million raised through Ehsan platform

The Saudi Data and Artificial Intelligence Authority (SDAIA) reported that more than ($133 million) were donated to the National Campaign for Charitable Work through the Ehsan platform. Digital means a better future.

Source: arabnews.com/node/1851741/s

FRIDAY, 21 MAY 2021

A closer look: what now for the government’s vaccine passport plans?

Nowadays, one of the main responsibilities of a digital government is to provide people with the means to demonstrate their Covid19 status easily. The second one is to guarantee privacy and security.

Source: publictechnology.net/articles/featu

#Covid19

FRIDAY, 21 MAY 2021

How can digital lean help governments improve their services?

#Digitalgovernment has become a must for any public sector, and the pandemic is solid proof of that.

For the private sector, gone are the days of yearly plans, budgets, and reviews, or drawn-out product and service development cycles.

Nowadays, #agile working features short sprints, where solutions are built and tested in a #Lean fashion in response to customer needs.

Primarily a private-sector attempt, these principles could also usher in a new era of #governmentservice.

Bureaucracy has come to be known for inefficiencies, redundancies, and consequently ineffectiveness.

But Lean could eliminate waste, identify value areas, establish continual improvement mechanisms, build new collaboration and delivery models, and support digitalization.

And most importantly, Lean can identify citizen needs and put them at the heart of all operations. Isn’t that the goal of governments?

Saudi Arabia is proof of Lean methodology success as it has emerged as a pioneer of Lean in government in the Middle East and around the world.

The Kingdom’s Ministry of Justice was more than 70% digitized in 2019, and over a third of Saudi Citizens have Unified Electronic Medical Records.

#digitalgovernment #digitaltransformation

Source: https://www.consultancy-me.com/news/3712/how-digital-lean-can-help-governments-improve-their-services

THURSDAY, 20 MAY 2021

Biden administration drafting an Executive Order to help U.S. Government secure #digitalsupplychain

This executive order will include several initiatives designed to strengthen the security of the United States’ digital supply chain.

Among those will be a new set of #digitalsecurity requirements for companies looking to do business with the federal government.

Anne Neuberger, deputy national security adviser for cyber and emerging technology at the White House, said in an interview that the federal government procurement sets some criteria for businesses that want to do business with the federal government.

That set of things could include a greater level of #transparency in how developers create their products and proof that developers are using security best practices such as multi-factor authentication (MFA) and vulnerability management to harden their software.

Is this necessary in other countries also?

#digitalsupplychain #digitalsecurity #usgovernment

THURSDAY, 20 MAY 2021

Digital Health Unplugged: Tech and leadership in social care
aturity: How are agencies embracing the modernization journey?

We have witnessed government initiatives focused on generating ideas and pilots within the social care sector. Still, “explicit” investment would be necessary to ensure the adoption and scale of digital technology.

WEDNESDAY, 19 MAY 2021

Road to #digitalmaturity: How are agencies embracing the modernization journey?

#Digitaltransformation has stood as a central goal for many countries.

Unfortunately, not all of them have been successful in achieving this goal.

What can help these countries succeed?

A couple of days ago, I happened to read an interview of Chris Radich, vice president of digital strategy at Salesforce, who works directly with government leaders to create transformation plans.

Among many points that I agree with, I want to pinpoint one of them.

“One thing that can help government executives become more comfortable with the idea of digital transformation is developing a #modernizationroadmap.”

Why does this make sense?

A common hurdle governments face when it comes to innovation is the simple fact that agency staff work on too many priorities at once.

A roadmap is a perfect solution. Creating a transformation roadmap, as Radich explains, is one of the most effective ways to address most of the barriers government agencies face in their journey of digital transformations.

#digitaltransformation #transformationroadmap #roadmap #transformationplan

Source: https://www.govexec.com/sponsors/2021/04/road-digital-maturity-how-agencies-are-embracing-modernization-journey/173618/

WEDNESDAY, 19 MAY 2021

Belarus busy building digital state

Building a digital state is a serious task for the government of Belarus. The country is taking significant initiatives to make the digital government a reality for the citizens.

Source: eng.belta.by/society/view/b

#Belarús #Digital #Governance

TUESDAY, 18 MAY 2021

The UK Government is investing in a digital-led approach that can save SMEs

In 2019, #latepayments to #SMEs were over £23.4 billion. This figure has increased due to the pandemic to £50 billion.

That’s a massive problem for both the government and SMEs.

That’s why the UK government is committed to solving it.

This year, the UK Government confirmed £800 million in funding for ARIA (Advanced Research & Invention Agency), which will fund research into cutting-edge #ArtificialIntelligence and #data.

This research has tremendous potential to solve big problems in storing, processing, and harnessing data across the Government and industry.

How will this be a solution for the late payments?

AI enables corporations to identify and flag the very few problematic invoices while paying the rest straight away. This technology allows SME suppliers to be paid instantly while large corporations pay on their usual terms.

#sme #latepayments #ukgovernment #artificialintelligence #dataanalysing

Source: https://www.finextra.com/blogposting/20253/the-government-should-adopt-a-digital-led-approach-to-save-britains-smes

TUESDAY, 18 MAY 2021

Fed Govt, Microsoft partner on digital skills

A partnership between the Federal Government of Nigeria and the Microsoft Corporation will help five million Nigerians to benefit from a digital upskilling program. A beautiful step toward the future.

Source: thenationonlineng.net/fed-govt-micro

#Nigeria

MONDAY, 17 MAY 2021

Pan-Australia digital government emerges

#Digitalgovernment is the goal of many countries. And among these countries stands #Australia.

The first Government Services Summit in Australia has highlighted the importance of #digitalservices infrastructure.

The pandemic is one of the factors that push the digital services upfront.

Federal Minister for Employment Stuart Robert, also the minister responsible for digital government, calls for a national approach to #digitalinfrastructure.

That suggests the maturing of this forum into a more formal work program that will be key to ensuring the rollout of a truly pan-Australian set of digital services fuelled by national #datasharing.

#digitalgovernment #digitalgovernmentaustralia #panaustralia #datasharing #digitalservices

Source: https://www.afr.com/politics/federal/pan-australia-digital-government-emerges-20210430-p57nwx

SUNDAY, 16 MAY 2021

Government to set up digital, data and technology sub-board

The UK government is making significant steps toward the digital transformation of the whole country. Creating a sub-board for digital, data, and technology within the Civil Service Board is one of those steps.

Source: ukauthority.com/articles/gover

SATURDAY, 15 MAY 2021

Privacy in the #digitalage - what do the Courts say?

The right to privacy is one of the most fundamental rights during the digital age we live in.

In a case called Carpenter v. the United States, the #Court stated that governments could not force companies to provide sensitive data about a person, and they need a warrant to do that.

Still, the law does not stop #governments from buying the data from intermediaries.

Advances in #technology have eroded Fourth Amendment protections, and the legal panorama on privacy looks old now.

Rewriting the privacy rules for the age of apps is imperative nowadays.

What are your thoughts on this issue?

#privacyrights #digitalage #theCourt #rewritingtheprivacyrules #ageofapps

Source: https://www.washingtonpost.com/outlook/2021/04/26/constitution-digital-privacy-loopholes-purchases/

SATURDAY, 15 MAY 2021

How can Government Agencies protect #digitalidentities?

Identity fraud has been a big problem for governments worldwide even before the #pandemic.

And #Covid19 revealed that this is a much bigger problem than we ever thought.

#Government agencies are falling behind private entities in adopting new ways for fighting identity fraud and protecting the citizens.

Private entities such as banks are providing a real example to combat identity fraud. They are implementing “Digital Identity Intelligence”

Governments need to work in the same way as banks and implement #digitalidentity intelligence solutions to protect citizens better.

#digitalidentity #identityfraud #thepandemic #oldways #digitalidentityintelligence

 

Source: https://www.forbes.com/sites/forbestechcouncil/2021/04/22/digital-identities-how-government-agencies-have-fallen-behind-private-companies-in-fraud-prevention/?sh=6de48d7c6709

SATURDAY, 15 MAY 2021

What is the next step for #governments in the Asia Pacific?

The #pandemic and emerging technologies like artificial intelligence, 5G, quantum computing, cloud, and robotics have made it clear that governments worldwide should embrace #digitaltransformation.

The next step for governments in the Asia Pacific is to reimagine society and re-envision their role in a post-pandemic world.

There are four main things that these governments should do to make that step a successful one:

Create the foundations for digital-first nations
Close the #digitaldivide
Strengthen the #digitaldefense
Actively drive climate actions for sustainability.

What are your thoughts on this topic?

#governments #AsiaPacific #digitalgovernment #closethedigitaldivide #digitaldefense

 

Source: https://news.microsoft.com/apac/2021/04/26/whats-next-for-governments-in-asia-pacific/

SATURDAY, 15 MAY 2021

Government IT Leaders should accelerate in-house #digitalization and #modernization or outsource it

The year we left behind has been full of lessons for citizens and governments at the same time.

The #pandemic made one thing more evident than ever before for governments:

#Digitaltransformation is not a nice to have but a MUST.

Governments should understand that the possibility to return to the pre-pandemic world is not acceptable anymore.

So, governments should understand the push for modern #digitalgovernment services and achieve that:

through their IT leaders
through the help of a trusted partner with broad experience

Let me know in the comments below if you have another alternative.

 

Source: https://statetechmagazine.com/article/2021/04/technology-and-approach-needed-quickly-enable-digital-government-services

#governmentITleaders #thepandemic #ITleaders #digitaltransformation #broadexperience

FRIDAY, 14 MAY 2021

Australian Ministers agree to work on national digital ID data sharing agreement

Working towards a national digital ID system and agreement on data sharing is the new initiative from the Australian government. It is a tremendous step towards digital government improving citizens’ lives.

Source: biometricupdate.com/202104/austral

THURSDAY, 13 MAY 2021

Investing in digital healthcare

The pandemic emphasized the importance of digital healthcare for our societies. The adoption of technology and investment in digital healthcare is a must in a post-pandemic world.

Source: healthcareglobal.com/digital-health

#digitalhealth #investing

THURSDAY, 13 MAY 2021

𝗙𝗶𝘃𝗲 𝘁𝗵𝗶𝗻𝗴𝘀 𝗳𝗼𝗿 𝘁𝗵𝗲 𝗳𝘂𝘁𝘂𝗿𝗲 𝗼𝗳 𝗱𝗶𝗴𝗶𝘁𝗮𝗹 𝗴𝗼𝘃𝗲𝗿𝗻𝗺𝗲𝗻𝘁

A recent study from Public Technology shows us a lot about the future of #digitalgovernments.

The main thing that the study reveals is that the pandemic boosted the budgets of governments, but legacy tech remains a big challenge for #digitization efforts.

Five other vital things that the study reveals are:

#Remoteworking is pretty much here to stay
The #pandemic has increased employees’ tech skills
#Coronavirus has been a much more significant driver for digital budgets than Brexit
Local and central government face different barriers – but legacy tech is an issue across the board
Standard service may not be resumed for some time

What do you think?

#digitalgovernment #thefuture #techskills #digitalbudgets #legacytech

 

Source:https://www.publictechnology.net/articles/features/publictechnology-research-five-things-we-learned-about-future-digital-government

THURSDAY, 13 MAY 2021

𝗪𝗵𝗮𝘁 𝗶𝘀 𝘁𝗵𝗲 𝗻𝗲𝘄 𝗳𝗼𝘂𝗻𝗱𝗮𝘁𝗶𝗼𝗻 𝗳𝗼𝗿 𝗱𝗶𝗴𝗶𝘁𝗮𝗹 𝗴𝗼𝘃𝗲𝗿𝗻𝗺𝗲𝗻𝘁𝘀?

The year we left behind has been one of the most challenging years for #governments worldwide.

Governments tried to accelerate #modernization, pivot resources, and adapt to a new #remoteworkforce reality quickly.

These governments did all of that to support the citizens in a reliable and efficient way.

Now that they are relatively more calmer times, multicloud seems the next move for digital governments.

Its benefits are as below:

optimize costs and performance
reduce downtime
leverage geographically dispersed clouds to meet data sovereignty requirements
avoid vendor lock-in.

#Multicloud can provide IT modernization but requires expertise due to its complexity.

What do you think?

#newfoundation #digitalgovernments #governments #ITmodernization #expertise

THURSDAY, 13 MAY 2021

Government should do more to protect well-being in the digital world, says report

The pandemic made it clear that technology was a lifeline for our societies during these challenging times. Protecting wellbeing through a new legislative framework becomes imperative for our societies now.

Source: computerweekly.com/news/252499638

WEDNESDAY, 12 MAY 2021

TECHNO-PAYOFF: Govt expecting “revenue bump” from digital platform rollout

The government of Bahamas is expecting a revenue jump due to the Digipay platform that has launched. A digital government that facilitates payments helps its citizens significantly.

Source: ewnews.com/digital-paymen

#Digital #Governance

WEDNESDAY, 12 MAY 2021

𝗘𝘂𝗿𝗼𝗽𝗲𝗮𝗻 𝗨𝗻𝗶𝗼𝗻 𝗶𝘀 𝗰𝗿𝗲𝗮𝘁𝗶𝗻𝗴 𝗮𝗻 𝗲𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝘁 𝗹𝗲𝗴𝗮𝗹 𝗳𝗿𝗮𝗺𝗲𝘄𝗼𝗿𝗸 𝗳𝗼𝗿 𝗔𝗜

We are all aware that Artificial Intelligence will play a more significant role in our lives during this decade.

The EU is well experienced and knows very well that every major technological initiative is like a coin with two sides.

A legal framework proposed by the EU commission will strengthen AI uptake and guarantee the safety and fundamental rights of people and businesses at the same time.

The new “based on trust” approach from the EU to AI aims to strengthen a sustainable, secure, inclusive, human-centric, and trustworthy AI.

#EuropeanUnion #AI #legalframework #basedontrustapproach #guaranteethesafet

WEDNESDAY, 12 MAY 2021

New features on government platform expedite search for solutions in going digital

Governments should not only go digital. They should support businesses in their countries to go digital too. Singapore is currently doing that through The Open Innovation Platform.

Source: straitstimes.com/tech/tech-news

#Digital #Governance

WEDNESDAY, 12 MAY 2021

Smart Cities Connect Conference & Expo opens with calls for Digital Equity

The 8th annual Smart Cities Connect Conference & Expo opened with a panel discussion around #digitalequity and the need for all communities to increase access to broadband connectivity as they emerge from the Covid-19 crisis.

#Broadbandconnectivity and #digitalequity have been themes and goals echoed among smart city leaders for years, with varying degrees of fulfillment. Still, a new sense of urgency is taking over the conversation.

“The time is now,” said Colman Keane, broadband executive director in Fort Collins, Colo., to his fellow panelists and the smart cities community during one of the opening sessions of the Smart Cities Connect Conference and Expo.

Have you attended the Smart Cities Connect Conference & Expo? What would you highlight?

#smartcitiesconference #digitalequity #broadbandconnectivity

TUESDAY, 11 MAY 2021

Australia invests in new projects to improve #digitalconnectivity in rural areas

More than 80 rural communities in Australia will benefit from better digital connectivity. That was announced under the Regional Connectivity Program (RCP).

The $90 million program delivers 81 place-based solutions to digital connectivity issues in the regions. That will be possible through a range of #mobile and #broadbandservices, including a wireless network for the Cootamundra, Gundagai, and Snowy Valleys areas in NSW.

Michael McCormack, Minister for Infrastructure, Transport and Regional Development, and Deputy Prime Minister, said that digital connectivity is a core element of the government’s regional development plan.

How do you think this project will impact Australia’s economy?

#digitalgovernment #australia #digitalconnectivity

TUESDAY, 11 MAY 2021

Cybernetica to provide data layer for digital ID and government services to Palestine

The Palestinian government is collaborating with Estonian software company Cybernetica to upgrade its current data exchange layer to a unified exchange platform to deliver better services to citizens.

SUNDAY, 09 MAY 2021

The Indian #government is trying out digital farming in 100 villages

The Agricultural Ministry and Microsoft India have signed an MoU (Memorandum of Understanding) to promote digital agriculture in a pilot project in 100 villages of six states.

#Microsoft will start this pilot project to develop a farmer interface for smart and well-organized agriculture, including post-harvest management and distribution.

For this project, Microsoft has tied up with its local partner, CropData. The project will last one year, and both sides that have signed the MoU will bear the cost independently.

Singing the MoU, agriculture minister Narendra Tomar said the agricultural economy is the backbone of the country. “The agriculture sector has contributed positively to our country’s economy even in adverse conditions like coronavirus epidemic. Any loss to agriculture is a loss for the country. That is the reason why the Prime Minister has taken many tasks on a priority basis.”

Have you heard about other #digitalinitiatives in agriculture?

#microsoftindia #smartagriculture #digitalvovernment #indiagovernment

SUNDAY, 09 MAY 2021

Belarusian digital government described as fully operational

The Belarusian government is making significant steps in digital transformation. The Deputy Director of the NCES, Sergei Rudnev, stated that the digital government operates at full capacity.

Source: eng.belta.by/society/view/b

THURSDAY, 06 MAY 2021

OECD launches new policy framework to support sustainable economic recovery

Steering economies toward a more sustainable future is imperative for every country. OECD is giving excellent strategies to help countries recover their economies and achieve a sustainable economy in the future.

 

Source: globalgovernmentforum.com/oecd-launches-

WEDNESDAY, 05 MAY 2021

To get digital services right, the government needs to stay crisis-ready

One of the questions that US Digital Response mostly gets nowadays is: “What should we be doing now to improve our #digitalservice delivery over the next decade?”

The answer they give resonates so well with what I think. “Stay in crisis mode just a little while longer.”

Getting digital service delivery right goes beyond buying the ideal vendors’ ideal checklist or upgrading a system from one language to another.

It is a way of working – one where governments can use #technology to respond to the needs of their community at the speed that they arise.

So, when a government starts planning its digital service investments, it’s best not to give up on the strategies that carried them through 2020 and into 2021.

Do you agree?

 

Source: Jessica Cole article at StateScoop

#digitalservices #digitalserviceinvestments #digitalgovernment #USdigitalresponse

WEDNESDAY, 05 MAY 2021

Vietnam to become hotspot for high-tech investment

By improving its regulations and policies, Vietnam is becoming a hotspot for high-tech investment. The country has clear policies and objectives for achieving a digital economy.

WEDNESDAY, 05 MAY 2021

Brazil launches national AI strategy

AI is a fundamental part of our lives. The Brazilian government is taking a significant step by launching a new Artificial Intelligence strategy to promote the ethical use of technology.

 

Source:globalgovernmentforum.com/brazil-launche

#Brazilian #AI

TUESDAY, 04 MAY 2021

Making a case for participating in #digitalsurveys

Thanks to the tremendous increase in #digitalservices and remote work, technology has a whole new value to government leaders.

The Center for Digital Government is amid its surveys and awards for 2021. The survey’s deadline is approaching, but there is still time.

If you ask yourself if you should get more involved in surveys and awards during these challenging times or if they are worth the time and effort. The answers are yes and yes.

We all need chances to celebrate and reward our hard work.

So, should you participate in awards programs and surveys? The Center for Digital Government’s opinion is that you should DO IT.

Surveys and awards give an incredible chance to collect data around the great work you are doing. So, I suggest you participate in these types of surveys.

 

Source: Teri Takai and Phil Bertolini article at Government Technology

#digitalsurveys #digitalservices #digitalgovernment

TUESDAY, 04 MAY 2021

UAE Government organizes virtual meetings on implementing government services strategy

UAE is an example of digital governance. The UAE government is holding virtual meetings to implement government services strategies in the best way possible.

   Source: menafn.com/1101916413/UAE

#UAE #Digital #Governance

SUNDAY, 02 MAY 2021

Time traveller: Israeli IT chief Shahar Bracha on digital’s leap into the future

Time traveller: Israeli IT chief Shahar Bracha on digital’s leap into the future

Covid-19 challenged the healthcare system worldwide but also encouraged many countries to rely more on #digitalsolutions.

The same thing happened with Israel.

The head of the Government #ICTAuthority in Israel, Shahar Bracha, said that the pandemic has supercharged progress on Israel’s #digitalservices. It also cleared the path ahead for radical reforms to create corporate IDs and dismantle legislative obstacles.

“We moved four or five years into the future due to this pandemic,” says Bracha.

Since the lockdown and social distancing rules closed offices and prevented face-to-face service delivery, digital technologies have kept the #publicsector in operation.

That also enabled staff to meet the enormous volume of needs generated by Covid-19.

The pandemic has driven rapid growth both in the private and public sectors in digital services uptake.

 

Source: @Matt Ross article at Global Government Forum

SATURDAY, 01 MAY 2021

Would digital pound boost post-Brexit City of London?

CityUnited Project thinks that a #digitalpound must be at the heart of Britain’s efforts to strengthen London’s global attraction as a #financialcenter after Brexit.

CityUnited argued that a digital pound would allow fractions of a currency to be spent and traced without costly overheads to collect and distribute taxes in real-time and spawn more efficient, real-time supervision of markets.

The Bank of England is already considering establishing a CBDC (Central Bank Digital Currency). But, CityUnited Chairman Daniel Hodson said that it ought to be a greater priority as this technology is the future and would bring significant benefits.

What do you think? Is a digital pound the solution for the UK?

Source: @Huw Jones article at Yahoo Finance

#digitalpound #cityunited #bankofengland

FRIDAY, 30 APRIL 2021

Costa Rica advances in the implementation of AI for sustainable forest management.

A Costa Rica project seeks to integrate #Timbetertechnology with the digital solutions that Costa Rica has developed for sustainable #forestmanagement.

The initiative is strengthened thanks to the alliance between Costa Rica and Estonia’s governments.

This technology can be used to:

Measure logs in the field, trucks, sawmill, and containers.
Keep track of wood volumes in the production chain, reports, and inventory using digital data.
Document with images for the custody of the wood.
Prevent occupational accidents and efficiency in operations.

#Deforestation is a grave problem, and I think other governments should look for digital solutions to tackle this problem.

 

Source: @The Costa Rica News article

#digitalsolutions #forestmanagement #digitaldata

THURSDAY, 29 APRIL 2021

What can governments do to enhance the e-commerce sector in their countries?

The pandemic led to more online sales, increasing #ecommerce share of #globalretailtrade from 14% in 2019 to about 17% in 2020.

These findings are showcased in a new report, Covid-19 and E-Commerce: A Global Review, by UNCTAD and eTrade.

The report states that the trend towards e-commerce uptake seen in 2020 is likely to be sustained during recovery.

But in many of the world’s #leastdeveloped #countries, consumers and businesses haven’t capitalized on e-commerce opportunities due to persistent barriers.

These barriers include costly broadband services, lack of consumers’ trust, overreliance on cash, #governments‘ limited attention to e-commerce, and poor digital skills among the population.

“Countries that harness the potential of e-commerce will be better placed to benefit from global markets for their goods and services in this digitalizing economy. While those that fail to do so risk falling behind even further,” said Shamika N. Sirimanne, UNCTAD’s technology, and logistics director.

So, what can governments do to enhance the e-commerce sector in their countries?

Source: @Shamika N. Sirimanne report at @unctad

#ecommerce #retailtrade #governmentsupport

WEDNESDAY, 28 APRIL 2021

Should governments allow anonymous digital currency?

The average consumer wants #anonymity for their payments because they are not crooks.

But they also don’t want anonymity for terrorists, lobbyists, or fraudsters.

That’s the payments #privacyparadox, and #cryptocurrency brings it into sharp relief.

How can the circle be squared?

First, it’s essential to see the critical distinction between privacy and anonymity.

Regarding cryptocurrency, anonymity is unconditional. That means it’s impossible to discover the relationship between a person in the real world and online.

Meanwhile, privacy is conditional. That means the link is hidden by a third party (e.g., a bank) and not disclosed unless specific criteria are met.

No one wants anonymous digital currency, whether from the central bank or anyone else. All responsible legislators should demand privacy. Some years ago, when the head of the IMF, @Christine Lagarde, said “Central banks might design digital currency so that users’ identities would be authenticated through customer due diligence procedures and transactions recorded. But identities would not be disclosed to third parties or governments unless required by law,” and I couldn’t agree more.

What do you think?

Source: @David G.W. Birch artice Forbes