G7 endorse AI and other digital government systems for the global economy
The G7, which includes the world’s seven biggest economies, recently endorsed the use of artificial intelligence (AI) and other digital government systems to boost the global economy. This decision was made during a meeting held in Italy on March 14-15, with support from organisations like the OECD, UNDP, UNESCO, and ITU. The G7 Group includes seven […]
Digital Dominica: Great infrastructure but very low e-participation and a decline in EGDI valued
The Commonwealth of Dominica (not to be confused with the Dominican Republic) is a small island nation in the Caribbean. It is a 750 square kilometres Eastern Caribbean island with a population of more than 72,000 (2022.)The country is known as the ‘Nature Isle of the Caribbean’ and is home to an expansive array of flora and […]
World Bank Recommends Government Oversight for Digital ID
In building a strong digital infrastructure, there are three key elements: digital identity, digital payment systems, and mass data sharing. Digital identity, in particular, serves as the cornerstone. Ajay Banga, President of the World Bank, advocates for governments to take the lead in establishing digital identity platforms for their citizens. Why? Because governments are better […]
Digital Barbados: Great infrastructure, data governance but low e-participation
With a rich history influenced by British colonialism, Barbados gained independence in 1966. Bridgetown, the capital, is a UNESCO World Heritage site, and the island is known for its stunning beaches. Geographically, digital Barbados is compact and one of the most densely populated countries in the Eastern Caribbean. Despite its size, the country exhibits high […]
Digital Albania: Government’s Progress Update
Albania, a small country in Southeastern Europe, is making decent progress in public administration reform. According to the EGDI report, Albania falls into the upper-middle-income category, having achieved very high OSI levels. This achievement is attributed to the effective utilisation of robust human capital development and substantial infrastructure improvements. Albania stands out as a country […]
Digital technologies carry many risks to the public sector!
The digitalisation of countries involves more than just making analogue information available in digital formats. Many algorithmic tools (often difficult-to-explain AI systems) are becoming more appealing for officials looking to analyse trends, categorise people, and make decisions. So, of course, in a world where digital tools heavily influence social and political life, navigating the change […]
ChatGPT became a branch of digital governance in 2023?
ChatGPT. AI. Change. New world order! The buzz surrounding AI this year has been nothing short of deafening. The buzz, the excitement, the promises—it’s all been building up to what feels like a seismic shift in the world. And it’s not merely a technological shift… it’s a complete restructuring of how we function as a […]
Navigating scepticism, budget constraints, and innovation in government digitalization
Governments have been using technology more and more to help people access services and support their workers. It’s been a big change, but now there are new challenges coming up. But even though the challenges are changing, it’s still really important for governments to keep upgrading their technology. New technologies are coming up that can […]
The UAE advances its digital governance via emerging tech and service rating systems
I believe the UAE stands as a pioneering force in digital governance, actively using technology to revolutionize how its government functions. Over the last two decades, using information and communication technologies to streamline services has really steered the nation from paper-based operations to a digitally empowered state. Witnessing this impressive transformation, it’s clear that the […]
Netherlands’ UN position at 9th globally reflects emphasis on public services!
The Netherlands, a country often celebrated for its windmills, canals, tulips, and bicycles, has been making remarkable strides beyond its traditional charm. In a recent UN report/survey, it secured the 9th position out of 193 countries, marking another climb (even if only by one place) since 2020. Notably, it has cemented its place as a […]
NemID is the key to a successful digital Denmark
Denmark stands out globally for its exceptional digitalisation efforts, consistently leading in different reports and surveys (for public sector digital advancement). The country has the highest usage of digital services in the EU and impressively high citizen satisfaction levels with public services. According to the UN’s 2022 EGDI report, Denmark has held the top position […]
Estonia News: From Smart IDs on Apple Watch to the greenest digital government
Estonia, also known as E-stonia, has been making headlines again with its cutting-edge tech advancements. Back in 1996, the Tiger Leap Foundation (supported by the government) kickstarted Estonia’s tech journey. This small nation, lacking natural resources, saw the online economy and tech innovation as its ticket to progress, especially after gaining independence from the Soviet […]