I am on a mission to make governments truly citizen-centric so that every citizen can reach a state of contentment.

This can only happen if governments are able to predict the needs of citizens even before they themselves have figured these out, and by proactively designing and enabling every-day life experiences. And this requires taking a human-centric design approach and using to the max the capabilities that are unleashed by the power of data & analytics and digital technologies.

Governments need to become shapers, enablers and facilitators.

Every day, I help government entities take a step towards this by conceptualizing, writing and sharing ideas, and by blending conventional wisdom with leading-edge insights and leveraging digital technologies such as artificial intelligence, blockchain, Internet of Things, Virtual & Augmented Reality and Robotics to design transformational programs that are groundbreaking, citizen-centric and enduring.

This not only means that citizens receive enhanced public services and have better life experiences, but it also increases the capacity of governments to deliver citizen promises in a more cost-effective way.