Citizens will be able to rate digital services in #Brazil!

The Federal Government of Brazil has announced that it will enable citizens to rate #digitalservice provision and set minimum standards for online services.

The ministry wants to bring users into the process of evaluating #publicservices by collecting data in ways that are simple, reliable, and anonymous.

The assessment is designed to provide technical information, which can be used by public services to design, monitor, and improve their services from a user’s perspective.

It will also be an essential tool in prioritizing digital improvement efforts and promoting transparency, with monthly user ratings available online in a ranking format.

#DigitalBrazil #ebrazil #digitalgovernmentprogram #digitalgovernmentprograms #digitalprogram #digitalgovernment

Source: https://www.zdnet.com/article/citizens-to-rate-digital-services-in-brazil/